Room Manager General
Resume:
Kristina Prouty
Deltona, FL *****
*******************@*****.***
Work Experience
Dining Room Manager
Julies pizzeria and restaurant - Springville, NY
January 2014 to May 2022
1. Train servers
2. Handling guest concerns
3. Taking reservations
4. Ensuring food safety and training Team Members
General Manager
Tim Hortons - Springville, NY
April 2003 to January 2014
1. Insuring incoming team members complies with incoming company policies 2. Training Team Members to follow restaurant procedures 3. Maintaining safety and food quality procedures
4. Organizing and setting daily and weekly goes
5. Tracking food,labor,waste and documenting an ordering products needed to run business 6. P&L quarterly
7. Overseeing Team performance to ensure all Team members achieve goal and following procedures are performed daily
8. Handling Team conflicts
9. All aspects of potential Team members.
10. Maximizing revenue for Holiday seasons
11. Payroll
12. Keeping restaurant clean inside and outside
Server/Bartender
Concord Lanes - Springville, NY
February 1993 to August 2002
1. Greet guest
2. Access guest needs and preferences while making suggestions to accommodate their needs and desires
3. Interact with guest to make sure the have great experience 4. Search and book bands
5. Track and document alcohol stock
6. Order all needs for bar including bar menu items,liquor, beer and all other items that are needed for bar.
7. Scheduling employees
8. Payroll and attendance records
9. Hiring applicants.
Education
High school diploma
Skills
• Bartending
• Serving Experience (10+ years)
• Restaurant Management (10+ years)
• Restaurant Experience (10+ years)
• POS (10+ years)
• Host/Hostess (4 years)
• Kitchen Management Experience
• Cash Handling
• Leadership
• Banquet Experience
• Food Safety
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