Customer Service Management/Cash Handling

Ashley Porter

Email:***************@*****.***

Mobile: 386-***-****

Objectives To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization.

Experience Hospitality/ Housekeeping & Laundry Attendant BUDGET INN

Made sure all guests checked out in a timely manner. Collected all linens to be washed and sanitized. Disinfected the entire room, replaced linens, towels, and toiletries. Inspected all rooms for damages to refund customers' deposits. Assist team members with any other tasks.

Financial Assistant

SPECIALIZED CONSUMER STRATEGIES

Set appointments for nancial advisors via telephone. Providing each client the knowledge and tools to pay off their debt the smarter, cheaper, and faster way. Input data and veri ed information for all clients. Worked closely with banks completing balance transfers. Assisted clients nd ways to lower their interest rates on their current credit card accounts. Provided customers with all necessary legal documentation from the services provided by our company.

Receptionist and Administrative Assistant

HARVEST TIME INTERNATIONAL

Received and distributed all incoming mail between departments and personnel. Interacted with vendors, contractors, to receive orders, direct activities, and communicate management instruction. Provided clerical support to all employees etc. Keeping up with inventory and ordering supplies as needed, faxing, copying, preparing mailing labels. CNA

CAREMINDERS

Provide direct care to residents following an individual service plan. Treated each patient with respect and dignity. Assist residents with activities of daily living to include bathing, dressing, grooming, and toileting. Transferring residents to and from activities, meals, and individual needs. Observe and record changes in residents' eating habits and report updates to the supervisor. Encouraged independence and participation in activities and provided emotional support.

Manager

WALGREENS

Coached team members in techniques necessary to complete job tasks and implemented new working processes that delivered improvements. Established open and professional relationships with team members which helped resolve issues and con icts quickly. Assigned daily tasks to employees and monitored activity and task completion. Ensured a safe working environment by following all safety procedures, policies, and regulations. Responded to all customer inquiries thoroughly and professionally.

Pharmacy Technician

CVS PHARMACY

Copied, logged, and scanned supporting patient documentation. Obtained documents, clearances, certi cates, and approvals from local, state, and federal agencies. Veri ed data integrity and accuracy. Entered details such as payments, account information and call logs into the computer system. Insurance Veri cations and obtained prior authorizations as needed. Key Skills

Qualifications

High School Diploma

Deltona High School

8/2004 - 8/2008

Personal

Information:

References Request On Demand

Management Skills

Pro cient with all

Microsoft programs

AP/AR

POS Systems

CRM AND EMR

Software

Prioritizing workload

Delegation

Father Name: Shawn Porter

Date Of Birth: 24/12/1989

Nationality: White

Martial Status: Single

Address: 930 Moonlight Cove Rd

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