CURRICULAM VITAE

RAJENDRAN.D

ADDRESS: ***, *** * **** ********* ROAD 2ND CROSS

HRBR LAYOUT 1ST BLOCK KALYAN NAGAR

BENGALURU 560043, KARANATAKA

MOB: 991-***-****

Email: adsfsk@r.postjobfree.com

Career objective:

To give best of my abilities for the growth of the organization. Adoptable to all working conditions and environment with friendly nature. To associate with an organization where there is an example of scope for The Organization as well as individual.

Educational qualification:

S.S.L.C

DIPLOMA: in electronic and communication engineering (E&C), Technical skills:

AWS (service – EC2, S3, VPC, SNS, ANS, EBS, SWF Cloud trail, Cloud Watch, lambda, API, Gate way, Monitoring)

(Security – IAM, KMS, SQS) (Networking – DNS, VPN, Firewall, ELB) (Data Base – RDBMS) MCSE - Server Operating System 2012, Computer Hardware and CCNA - Networking. Installing Operating System client and server Operating systems. Tools – Service now

Working programming knowledge: WINDOWS, SQL, LINUX, UNIX & PYTHON Troubleshooting of all types of Hardware and software applications problems, Configuring & troubleshooting of Desktop/Laptop for managing backup and recovery.

Current work Experiences:

Company: Ahana Systems & Solutions (P) Ltd.

Client: DXC technology

Designation: “Desktop Support Engineer L2”

Experience: 6 - months

Duration: 02-dec-2021 to 06-Jul-2022

Work Experiences:

Company: Innoviti Payment Solutions Pvt Ltd

Designation: “Network Support Engineer”

Experience: 10 - months

Duration: 12-out-2020 to 01-jul-2021

Work Experiences:

Company: HKBK COLLEGE OF ENGINEERING

Designation: “INSTRUCTOR – Department of Information Science and Engineering” Experience: 8 – months

Duration: 12-feb-2020 to 21-seb-2020

Work Experiences:

Company: AGS TRANSACT TECHNOLOGIES LIMITED

Designation: “EXECUTIVE – ENGINEER – CUSTOMER SUPPPORT (IT)” Experience: 6 – months

Duration: 27-nov-2019 to 27-may-2020

Total Experience: 2.6 years

Roles:

• Installing/Configuring computer hardware operating Systems/Applications / It service desk Analyst/ service desk tool / Service desk Management / Active Directory • Monitoring and maintaining computer systems and networks • Troubleshooting System/Network problems and diagnosing/solving hardware or software faults • Evaluating new Technology networking, troubleshoot, LAN, VAN, IP Address, router. Switch, networking, CCNA, CISCO,worked on Service now tools.

Responsibilities:

• Configure AppDynamics to PC setup Applications.

• Build/maintain AppDynamics dashboards, generate Monthly Operational Reports

• Integrate AppDynamics with third party products, configure auto mail rules

• Participate actively during application deployments and upgrades

• Deployment of hosts, software/services, patches and hotfixes, add-ins etc.

• Setup and Analyze AppDynamics analytical data to predict future performance based on historical trends

• Monitor the responsiveness and availability of critical websites and web applications from end-user perspective.

• Monitor, alert and report on the health and performance of applications.

• Track applications’ availability across load balanced servers, Communicate changes and outages to appropriate stakeholders.

• Ensure efficiency in operation through effective communication with all teams.

• Participate in continuous improvement initiatives to enhance client service, efficiency, and profitability.

• Work on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

• Provide direction and guidance to process improvements and establishing policies.

• Use technical expertise to help internal project teams and others by answering technical questions regarding the usage, trouble-shooting and functionality of app dynamics tool.

• Apply knowledge of computing systems to choose appropriate troubleshooting techniques to resolve complex problems.

• Work with appropriate product supplier (AppDynamics) for enhancements and issues not resolved in- house.

• Use technical and industry knowledge to choose an appropriate solution from a number of possible standards.

• Document information such as configuration, installation and user guides following process standards.

• Result oriented: Able to drive things forward to achieve goals.

• Ticketing tool- Service now

CURRENT PROJECT WORKED:

Company (HPI): Tech Café (wake-in)

Company (HPI): Cloud Café (on-line)

Company (DEDALUS): migration (wake-in)

Company (DEDALUS): migration (remote-support)

Sport certificate: discuss throw (third place), cricket (runners) in diploma. PERSONAL PROFILE:

NAME : RAJENDRAN.D

FATHER NAME : DEVADAS

DATE OF BIRTH : 15/12/1992

AGE : 29

SEX : MALE

MARITAL STATUS : SINGLE

NATIONALITY : INDIAN (SC)

STATE : KARNATAKA

REGILON : HINDU

LANGUAGES : ENGLISH, KANNADA, TEMIL, & HINDI

HOBBIES : CRICKET, MOVIES, & GAMES

DECLARATION:

I hereby declare all the above information / particulars are true to the best of my knowledge and belief. Thanking you /faithfully

Date:

Place: RAJENDRAN.D

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