Customer Service Executive Chef

Adam Poland

*** ***** ******* ******

Columbus, Ohio 43204

C: 614-***-****

*************@*****.***

AP

Professional Summary

Experienced manager with 16+ years in culinary arts and management. Motivated and results-focused professional seeking a challenging position that utilizes my leadership experience and proven commitment to customer satisfaction. Loyal and long term contributor.

Skills

●Professional Accountability

●Detail Oriented

●Reliable & Trustworthy

●Team player

●Exceptional Organizational Skills

●Customer-oriented

●Personnel Development

●Ethical Approach

●Calm under Pressure

●Business focused

●Fast Study

●Efficient

Work History

The Ohio State University Werner Medical Center, Columbus, OH

May 2020 - Present

Assistant Sous Chef

●Produces meals in a high-volume environment in a timely, presentable, and safe manner.

●Work as a team with management to achieve department goals.

●Promotes trust and respect among staff and patients.

●Assists in planning and organizing the inventory process.

The Kroger Company, Columbus, OH

October 2016 - May 2020

Store Chef/ Pastry Chef

●Stayed current with present, future, seasonal and special ads.

●Collaborated with fresh department managers promoting teamwork to help exceed department sales goals.

●Promotes trust and respect among associates.

●Customizes occasion cakes and desserts. Builds and maintains relationships with guests.

Eleni Christina Bakery/Rigsby’s Kitchen, Columbus, OH

December 2012 - August 2016

Manager/ Head Baker

●Recruited and trained staff members.

●Motivated employees through a positive team atmosphere.

●Set employee goals and development objectives.

●Re-trained employees (when needed) and provided feedback.

●Delegated tasks to obtain optimal results.

●Managed staff schedule to meet timelines and orders.

●Handled opening/closing duties including bank deposits and store record keeping.

Rigsby’s Kitchen, Columbus, OH

September 2005- December 2012

Line Cook

●Prepared menu items for patrons in a fast-paced environment.

●Developed fine attention to detail and consistency of product/. presentation.

●Responsible for restaurant inventory management.

●Collaborated with Executive Chef on a variety of business and culinary issues.

●Worked with all staff to provide excellent customer service and a memorable dining experience.

●Acknowledged repeat guests for their patronage.8

●Attended to customer tables with food delivery and beverage service.

Education

The Ohio State University

College of Social Work

Anticipated commencement 2024

Columbus State Community College

Chef Apprenticeship Program

Graduated 2012

References

Gladly furnished upon request.

Contact this candidate