Amanda Arth

Hardworking, Dedicated & Dependable

Thomasville, NC 27360

adsfp6@r.postjobfree.com

336-***-****

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals.

#readytowork

Authorized to work in the US for any employer

Work Experience

PCT (Patient Care Technician)

Fresenius Medical Care - Anderson, SC

October 2019 to Present

Prepped patients for their routine dialysis treatment. Checking vitals every 30 minutes. Taking patients off dialysis machine and turning over chairs for the afternoon patients. Opening and closing bays. Preparing packets with correct needle size and the correct dialyzer. Receptionist

Lakeside Chiropractic - Anderson, SC

2019 to Present

Greeting all patients, setting appointments, checking patients in and out, inputting all insurance information. Following up with all patients to ensure upcoming appointments. Taking payments. Assisting office manger and chiropractor when needed.

Packer

Nutra Manufacturing through Upstate Staffing - Anderson, SC November 2017 to Present

Inspected bottles as they come down the line assist line leader with changing out labels resetting the capper. Packaging all bottles for shipping. Verify lot numbers and order numbers and counting of the product on an hourly basis

Waitress

Wonderbar Steakhouse

March 2015 to October 2017

• Escorted guests to their table, provided menus, gave specials.

• Made recommendations when customer asked.

• Up-sell food and beverage items using suggestive selling techniques.

• Answered questions regarding food preparation, wine list and beer list.

• Portrayed a professional image in dress and mannerisms.

• Complete set up side work which included stocking reset stations with line, silverware, glassware and dishes; or other duties as assigned.

• Took verbal orders and inputted into POS system, serves meal in courses, utilizing a larger service tray at shoulder height.

Customer Service Representative

BlueCross BlueShield

June 2007 to December 2014

• Assisted potential Health Insurance members with their application.

• Handled an average of 35+ insurance applicants via phone daily.

• Educated customers on health insurance benefits and worked to resolve medical claim issues.

• Answered a diverse and high volume of customer service calls and correspondence regarding health insurance claims.

• Provided explanation to customers regarding a variety of information, such as benefits, coverage changes, claims and eligibility.

• Completed inbound and outbound calls to customers providing additional information requirements to complete health insurance applications and assisting with questions. Veterinary Technician/Receptionist

Air Harbor Vet Clinic

April 2004 to June 2007

• Communicated with clients to obtain pertinent medical history.

• Surgical assistance alongside a board-certified surgeon.

• Performing physical exams, gathering patient histories and aiding in client education.

• Responsible for preparing end-of-day reports, closing registers, and daily deposits.

• Administering vaccinations and medications, recording medical notes.

• Scheduling and answering phones

• Assist orders, express anal glands, toe nail trims, bathing, specimen collection and customer service skills.

Education

High school diploma in Basic Requirements

Wando High School - Mount Pleasant, SC

August 1995 to May 1997

Associate

Skills

• CUSTOMER SERVICE (10+ years)

• RECEPTIONIST (10+ years)

• RETAIL SALES (10+ years)

• POINT OF SALE (2 years)

• POS (2 years)

• Packing

• Shipping

• General Labor

• Shipping Receiving

• Picking Packing

• Warehouse Associate

• Picker Packer

• General Laborer

• Picking

• Dispatch (3 years)

• Sales

• Scheduling

• Filing

• Data Entry

• Customer Service Skills

• Billing

• Dialysis Experience

• Veterinary Technician Experience

• Veterinary Assistant

• Vital Signs

• Laboratory Experience

• Animal Care

• Kennel Experience

• English

• Caregiving

• Patient care

• Home care

• Hotel experience

• Front desk

• Animal Restraint

• Medical Imaging

• Phlebotomy

• Critical Care Experience

• Animal Handling

• Laundry

Certifications and Licenses

Driver's License

food handler certificate

CPR

Assessments

Attention to Detail — Completed

August 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Workplace Safety — Proficient

March 2019

Following best practices to avoid accidents and injuries. Full results: Proficient

Customer Focus & Orientation — Highly Proficient

July 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Work Style: Reliability — Completed

August 2019

Tendency to be dependable and come to work

Full results: Completed

Verbal Communication — Proficient

April 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient

Sales Skills — Familiar

April 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar

Problem Solving — Completed

July 2019

Analyzing relevant information when solving problems. Full results: Completed

Receptionist — Familiar

August 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Customer Service Fit — Proficient

September 2019

Assesses personality traits that result in high-quality customer service. Full results: Proficient

Call Center Customer Service — Completed

August 2020

Applying customer service skills in a call center setting. Full results: Completed

Construction Safety — Proficient

August 2020

Using safe practices while on a construction site

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills & Abilities

Data Entry

Customer Service

POS Systems

Multitasker

Attention to detail

Very organized

Contact this candidate