Felicia M. Marsh
Pharmacy Technician/Home Care Aide
Pomona, CA 91767
********@*****.***
I am experienced and skilled as a Licensed Pharmacy Technician and my background also includes experience in Home Care Aide/Caregiving. Being apart of the Healthcare Industry for 30+ year. My goal is to provide quality customer service and to provide quality support as a compassionate Healthcare worker. Authorized to work in the US for any employer
Work Experience
Pharmacy Technician-Skilled Nursing Pharmacy City of Industry, CA 91745 May-2022 to present
Job description-Data Entry/ Filler profiling- Process orders and Refills for Skilled Nursing Facilities and as a Filler I filled Rx prescriptions that are distributed to Nursing facilities based on insurance eligibility. Pharmacy Technician Rx Relief "Agency" - Fresno, CA October 2021 to December 2021 Assignment jobs - completed Inpatient Pharmacy Technician Modules for Kaiser Permanente.
Home Care Aide/Caregiver
Self Employed - Diamond Bar, CA
August 2019 to November 2021
I provided care for a Elderly couple when they needed my help in the privacy of their home. I assisted with daily living skills: Bathing, shopping, grooming, cooking, errands, doctor appointments, cleaning and Medication support. Personal Assistant/Companion/Volunteer support
Private Care - West Covina, CA 91724 December 2014 to April 2020 Assist in Caregiving post a Caesarean Section. Provide assistance with meals, laundry errands, grocery shopping, cooking, cleaning and assist with medication. Provide support and care to a 2 new-born’s up until the toddler stage: Feeding, bathing, potty training, doctor’s appointments and assist in outings. Provided daily support, Companionship, nurturing and emotional support. I'm dedicated, devoted, reliable and trustworthy.
Private Caregiver
• Elderly/Private Care - Walnut, CA July 2018 to January 2022 Provided care for a terminally elderly male Hospice patient-I provided daily care: feeding, bathing and Medication support and hourly turns.
Home Care Aide-Caregiver
Home Care Assistance - San Dimas, CA July 2019 to December 2019 As a Caregiver who work on a case to case basis. I've provided 24 hr care to residents in Assisted Living Facilities. I also provide 24 hour care services in a private home setting. I assist in ADL's includes:
• Hygiene: Grooming, bed baths, showers
• Light Cleaning: dishes, bathroom, trash, vacuuming, mopping, laundry,cooking and bedding.
• Errands: Doctor appointments, grocery shopping and outings. Direct Support Professional 1&2 /Caregiver
Homecare Helpers - Glendale, CA
• Provided 1on1 care for a brain injury client. Unfortunately after witnessing staff neglect I reported it and I was retaliated against and my contract ended abruptly. DSP 1&2
The Grove - Covina, CA
November 2018 to January 2019
1. I provide care to 5 residents in a Dementia Care In home environment. Where l provided care and ADL's.
2. the, shower, shave, bathroom support, assist in walking and medication. Direct Support Professional II
Center for Behavioural Change - West Covina, CA September 2010 to August 2017
• As a DSP 2, I provide daily living skills to four Developmentally Disabled male Clients.
• In this live in home facility: I cook, clean, provide medication, daily notes & updates. Provide showers, shave, laundry, grooming and assist in all daily living skills.
As a Caregiver I also provide outings and support in conflict resolution, emotional support and family As a team player I'm dedicated, dependable, reliable, trustworthy, devoted and compassionate and caring for others.
Pharmacy Technician Pharm Staff Medical Staffing Network- April 2004 to May 2006 As a Pharmacy Technician working on contract, I was able to work at several venues. Greater El Monte Pharmacy- Inpatient West Hollywood Aids Clinic - Inpatient/Retail 3.Duarte Warehouse Healthcare Services: Long term, calculations, Rx prescriptions, Mail-order. Pharmacy Technician
Albertson's Pharmacy - Covina, CA September 2002 to January 2003
• Stocked, provided Customer Service, filled Rx Prescriptions, Dr's calls, refills and Calculations. • I was dedicated, reliable, flexible, trustworthy and consistent with all daily duties
Pharmacy Technician
Intercommunity Hospital - Covina, CA June 1990 to August 2002 My experience as a Licensed Pharmacy Technician included Inpatient/Outpatient and Retail. My duties includes IV's, Rx prescriptions, Doctor's call’s, Chemo’s and IV’s, Code Boxes and Refills. Pre-packaging/Unit dosing, Stocking, Billing, Customer Service, Cassette Filling, Data Entry, Chemotherapy. Pharmacy Technician Intern
Sa-Vons Pharmacy & Charter Oak Aurora Behavioural hospital - Covina, CA April 1990 to June 1991
As a Intern at Sav-On’s I Assisted in daily duties stocking, orders, fill Rx Prescriptions, Calculations, Data Entry, cashiering and providing customer service. At Charter Oak I filled prescriptions, filled cassettes and delivered them to the stations, stocked and called refills and data entry. CNA
Covina Convalescent Home - Covina, CA
June 1983 to June 1987
• As a CNA I provide daily vital signs, body assessments and nursing care to all the live in residents.
• I provided showers, grooming, bed changes, range in motion, alternate turning, assist in walking and toileting.
Pharmacy Technician
Fill Rx Prescriptions, call for refills, Data Entry, Calculations, IV's, Stocking, Billing, Customer Service, Doctor Calls, Bubble Packaging, etc. Education
ROP in Direct Support Professional 1 & 2
East San Gabriel Valley Regional Occupational Program - Covina, CA March 2011 to April 2013
• Direct Support Professional 1&2
Northwest College-1989-1990
• Pharmacy Technician
Hacienda La Puente Adult School La Puente, CA 2006-2008
• Medical Billing Coding
• Medical Records Clerk
Rio Hondo Community College-Whittier, CA September 1981-1987
• Associate's in Science Degree- Vocational Nursing Skills
• Assessments Communications between patient, insurance companies, doctors and nurses.
(10+ years), Medical Terminology (10+ years), Pharmacology (10+ years), Processing & filling prescription's (10+ years), Reporting drug's adverse reactions (10+ years), Reviewing Medication Orders & Prescriptions (10+ years), Checking Pharmaceutical stock, access inventory and remove outdated drugs (10+ years), Complying with state and federal laws (10+ years), Multitasking, Communication phone skills and Customers
(10+ years), Problem Solving Techniques, Patience, Positive interpersonal relationships (10+ years), Reading and writing and comprehending instructions and correspondence, memos (10+ years), Medical Records, CPR, Interpersonal Communication
(10+ years) Nursing Skills: Clinical Judgment -- Proficient March 2019 Measures a candidate's ability to assess a patient's condition and implement the appropriate medical intervention. (10+ years)
• Assessments Medical Terminology -- Proficient March 2019 Measures a candidate's ability to understand and appropriately use medical terminology. (10+ years)
• Assessments Measures a candidate's ability to provide nursing aid to patients using knowledge of relevant equipment and procedures. (10+ years)
• Assessments First Aid Skills -- Highly Proficient March 2019 Measures a candidate's ability to identify treatments for common medical emergencies. (10+ years)
• Assessments Electronic Medical Records Knowledge -- Familiar March 2019 Measures a candidate's knowledge of EMR data and associated privacy regulations, as well as best practices for EMR use. Full results: https://share.indeedassessments.com/share
(10+ years)
• Assessments Reliability -- Highly Proficient March 2019 Measures a candidate's tendency to be dependable and come to work. Full results: https://share.indeedassessments.com/share (10+ years)
• Assessments Attention to Detail -- Completed March 2019 Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: https:// share.indeedassessments.com/share (10+ years)
• Assessments Problem Solving -- Completed May 2019 Analysing relevant information when solving problems. (10+ years)
• Assessments Electronic Medical Records Knowledge -- Completed June 2019 Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. (10+ years)
• Assessments Data Analysis -- Familiar July 2019 Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. (10+ years)
• Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. (10+ years)
• Pharmacy Technician Experience
• Senior Care
• Hospice Care
• Home Care
• Dementia Care
• Caregiving
• Alzheimer's Care
• Medical Billing
• Personal Assistant Experience
• Insurance Verification
• Laundry
• Meal Preparation
• Patient Care
• Medical Coding
• Developmental Disabilities Experience
• HIPAA
• Vital Signs
• Hospital Experience
• Toddler Care
• Office Management
• ICD-10
• Medical Office Experience
• Nanning
• Medical Office Experience
• ICD-10
• English
• Medication Administration
• Anatomy Knowledge
• Computer Skills
• Physiology Knowledge
• Medical Scheduling
• Babysitting
Certifications and Licenses
CPR/First Aid - expires 11-2023
Licensed Pharmacy Technician- TCH 39835
January 1996 to January 2024
Medical Records Clerk/Medical Billing and Coding
August 2005 to January 2006
Direct Support Professional Training
March 2011 to April 2013
1. East San Gabriel Valley (Year 1 training) 3/19/2011 ROP- Y1T2 332 74195E O286 2. (Year 2 training) 4/13/2013 ROP Y2T2 321-*****-**** Home Care Aide-751*******
May 2018 to June 2024
Vocational Nursing -Associates in Science Degree
August 1981 to June 1987
Licensed Pharmacy Technician TCH 39835
Assessments
Customer Focus & Orientation — Highly Proficient
March 2020
Responding to customer situations with
sensitivity Full results: Highly Proficient
Reliability — Highly Proficient
March 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Nursing Skills: Clinical Judgment — Proficient
March 2019
Measures a candidate’s ability to assess a patient's condition and implement the appropriate medical intervention.
Full results: Proficient
Medical Terminology — Proficient
March 2019
Measures a candidate's ability to understand and appropriately use medical terminology. Full results: Proficient
First Aid — Familiar
April 2020
Treating common medical emergencies
Full results: Familiar
Data Entry — Familiar
May 2020
Entering data quickly and
accurately Full results: Familiar
Nursing Skills: Patient Focus & Orientation — Familiar May 2020
Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Familiar
Active Listening — Familiar
May 2020
Actively listening and appropriately responding in conversations Full results: Familiar
Analyzing Data — Familiar
May 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data
Full results: Familiar
Home Health Aide Skills — Familiar
April 2020
Providing care to patients in a home
setting Full results: Familiar
Basic Computer Skills: PC — Completed
May 2020
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Completed
Nursing assistant skills — Familiar
June 2021
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.