Customer Service Electrician

Allan Cadwell

Detroit, Michigan Ph: 313-***-**** *********@*****.***

Profile - Skilled Journeyman Electrician with 10+ years of experience installing, repairing, and maintaining high and low-voltage electrical systems. My intention is to leverage my technical abilities and my commitment to providing excellent customer service to benefit your company. Qualifications, Certifications & Skills

§ OSHA 30 Card Member

§ IBEW Local 26 Member 2007- Present

§ IBEW Apprenticeship Completed

§ NECA Certification in Confined Space Entrant, attendant and Supervision

§ OSHA Lockout/Tagout certified

§ Microsoft Windows XP

§ Microsoft Office Suite, PowerPoint, & Microsoft word, Excel

§ All Apple and iOS operating systems

§ 20+ years of experience and expertise in supervisorial positions

§ 10+ years of dedicated experience as an electrician

§ Excellent communication skills

§ Consistently proven my ability to be an individual and team player

§ Capable of building productive long-term customer & company relationships

§ Expertise in analyzing and resolving complex issues

§ Extensive experience with diffusing client issues with tact & care

§ Demonstrated ability to multitask in a fast-paced environment

§ Great interpersonal skills and attention to detail Military Experience – United States Marine Corps – Corporal E4 – 1985-1989

• ASVAB Score of 132

• Diesel Mechanic

• Weapons training

• Disaster preparedness

• Firearm and explosives handling

• 40 WPM typing

• Technical troubleshooting

• Expert in tactical and technical guidance

Work History

Power Solutions Electrical, LLC - Electrician – Bowie, MD 03/2009– 04/2022

§ Install, repair, and maintain electrical systems in compliance with OSHA guidance

§ Work with construction teams to develop original blueprints according to the project’s electrical needs

§ Mentor apprentice electricians by advising them on installation, safety, and maintenance procedures

§ Implemented cutting-edge energy efficient solutions and suggestions for our customers

§ Developed and maintained warm relationships with customers, leading to a robust base of referrals and contributing to the company’s impressive 4.2 Google my business rating Ford Motor Company- Supervisor/ Quality Control Liaison Dearborn, MI 06/1994 – 2007

§ Supervised up to 25 UAW hourly employees

§ Responsible for the areas of but not limited to Safety, Quality, Productivity, Inventory accuracy and grid times

§ Demonstrated the ability to improve an area that was underperforming through proper corrective actions

§ Ability to multitask and retain system knowledge

§ Extensive die maintenance such as rebuilding die sections, retiming pads and forms and engineering changes on large body class A dies

§ Set up and operated conventional machine tools such as lathes, milling machines and grinders to cut, bore, grind and shape parts to prescribed dimensions and finishes

§ Read process sheets, PM instructions, and work orders

§ Identified the root cause of die downtime with impeccable and sense of urgency resolutions References

Available upon request

Contact this candidate