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Director Insurance Services

Location:
Marietta, GA
Posted:
September 04, 2022

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Resume:

Jeffrey D. Dickson

Cell+1-404-***-**** - Work +1-404-***-****

****@***********.***

Executive Profile:

Over 45 years of Insurance experience starting from the operations and special products level through all managerial positions leading to COO and CEO positions in both public and private insurance centric organizations. Results oriented hands-on management experience for operations, claims and marketing disciplines in the P&C insurance industry. Succeeded in operating insurance companies plus related functions ranging in revenues from $30, Million to $3 Billion annually for domestic and international carriers including reinsurance treaty/facultative arrangements. An innovative executive able to recognize strategic opportunities for expansion of lines of business in all distribution channels. Experience also extends to startup companies and old-line traditional carriers.

Core Competencies:

• M&A

• Cost Containment

• Business operations

• Claims Control

• Business Plan implementation

• Technology Claims Management

• P&L Experience

• Global Insurance

• Strategic Planning

• Organizational Structure

• Operational Efficiencies.

• Profit Delivery through P&C underwriting gains.

Professional Experience

Dekra Services, Inc 2018-present

Currently serve as Director of Insurance Services, Americas, 2018-presemt. Dekra is a Global TIC company (Testing-Inspection-Certification) headquartered in Stuttgart, Germany with more than 45,000 employees and operating in 60 countries, on six (6) continents. My role is overseeing claims, claim system platform integration, inspection and certification of the back end insurance claims (Physical and Material damage) and inspection of Auto Physical Damage, Personal and commercial lines Condition Reports, Total Loss evaluations, Diminished Value, Extended Warranty (ESC), Lease returns, Property Claims. Consultant. 2012-2018

Georgia Mutual

Safeguard Products, International

Sentinel Insurance Group

eAutoclaims, Inc. 1995 – 04/2010

Founded the Company as First American AMO and took it public in 2001 changing the name to eAutoclaims, Inc. Served as CEO and Chairman of the Board. The company was a claims outsourcing platform specifically designed to process automobile insurance physical damage claims through automation and specific rules engines based on clients underwriting rules. We recognized the importance of moving more and more to digital input along with the use of Jpegs to insure claim adjudication could be at a lower expense for P&C organizations. Consultant -- Work-Out Specialist for Impaired P&C Companies 1985-1995 Workouts:

• Acceleration International Group, Columbus Ohio – Turn-around in nineteen (19) months. Continued in business until it was acquired by Great American in 2001

• Insurance America, Philadelphia, PA and San Francisco, CA. – Insurance America was a joint venture between Bank of America (SFO) and Capital Holdings Corp of Louisville, KY. This was an ill-fated venture in which BankAmerica was going to sell personal lines insurance (Auto and Home-owners) on the platform in 668 Bank of America branch lobbies. On opening day the Professional Agents Association filed suit against the venture under Glass Stiegel and prevailed. I was made president of the venture (Insurance America) to unwind the investment in the insurance company, finance company (Finance America) and mortgage company (Mortgage America). Insurance America was sold to Wausau Insurance and Allstate Insurance. Finance America was eventually sold to General Finance Company of Chicago, IL the mortgage portfolio was sold to Lomas and Nettleton in Dallas, TX.

• Sentinel Insurance Group, Los Angeles, CA. Sentinel Group was a provider of Credit Life and Accident Health insurance to financial institution and automobile dealers through F&I system integration with indirect finance sources. Sentinel had “Net-Cent” reinsurance treaties with Transamerica, GMIC and Credit Life of Springfield. The wor5k out revolved around shoring up the contribution into the reinsurance trust account and fortifying the premium through upward deviation in order to support the risk. Sentinel was liquidated.

• Interloc Corp. Tampa, FL. Reinsurance brokerage with main line of business in the Equine and Bovine lines. The book of business was sold to Great American Insurance Group in Cincinnati, Ohio.

American Bankers Insurance Group, Miami, FL. 1971 – 1984 Began career in the Insurance business with ABIG in March 1971. When I joined the company it was made up of two entities being a Life Insurance Company (American Bankers Assurance) and a P&C company (American Bankers Insurance Company) both public and traded on NASDQ Small Cap. Held positions of Asst. VP for Special Products, Vice President of Special Products, Vice President Financial Divisions, Sr. VP of all lines P&C. At this point (1978) the two companies Life and P&C mere merged into a single entity under the holding company of American Bankers Group and traded as a single stock on NASDQ ABIG. I was elected Executive VP of the Holding Company and President of the P&C Company. I managed seven (7) domestic businesses and one (1) international wholly owned subsidiary in Europe. We had at that time $3 Billion in Revenue (Written Premium). I instituted a matrix management system by breaking the lines of business into businesses for specific market channels with an organizational structure that consisted of a business president and a board of directors consisting of all resource functions of the parent. American Bankers was sold to Fortis and then subsequently to Assurant. U. S. Navy 1961-1968 Veteran – Vietnam Veteran - Honorable Discharge 1968 Bachelor of Arts; History, University of Miami, Coral Gables, FL. PMD - Executive MBA; Harvard Graduate School of Business, Cambridge, MA Strategic Marketing – Stanford Graduate School of Business, Palo Alto, CA



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