Dental Assistant Customer Service

ANDREA HODGES

*** ********** ** *********, ******** 40509 859-***-**** **************@*****.***

Skills Summary

Empathetic problem solver with a positive attitude motivated to pursue a customer service career. Over the past 10 years, although the industries I’ve worked in have been different, I have demonstrated the ability to understand and gain the trust of o both employers and customers.

Education

Institute of Dental Technology- 2018

Gained knowledge in the dental field to assist dentists and hygienists and provide patient care, make accurate records, and maintain a professional demeanor.

Experience

Red Lobster

Server-certified trainer / January 2010- July 2020

Developed customer service, problem solving, sales, and multi-tasking abilities. Over the years, I used my abilities to train others in how to perform their job proficiently.

Smile Direct Club

Dental assistant / February 2019- May 2020

Honed my previously acquired customer service skills and transferred it into a sales driven dental environment

Brannon Crossing Family Dental

Dental assistant / March 2020- September 2021

Quickly learned a wide array of tasks related to dental assisting including patient care, treatment planning, and insurance optimization

Dental Care by Gretchen Kinchen

Dental assistant / September 2021- February 2022

Successfully acted as patient liaison, assisting new patients in transitioning to our dental office

Bluegrass Oral and Maxillofacial Surgery

Oral surgery assistant / February 2022- July 2022

Monitored patients while maintaining excellent attention to detail while in a high stress environment

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