SERVIAN SANTOS
813-***-**** *****************@*****.***
PROVEN LEADERSHIP EVENT COORDINATOR HELPDESK OPERATIONS WELL-QUALIFIED, PROFESSIONAL, AND BOLD THINKER WITH A KEEN FOCUS ON CUSTOMER SERVICE, SALES OPERATIONS, STRONG LEADERSHIP, AND MULTIFACETED TEAM COLLABORATION. CAREER TRACK INCLUDES CONTRIBUTIONS TO HIGH-PERFORMANCE WORK CULTURES WITH A DEMONSTRATED ABILITY TO PARTNER THROUGHOUT ALL LEVELS OF THE ORGANIZATION. PROVEN AND DEMONSTRATED KNOWLEDGE OF CRITICAL THINKING, COMMUNICATIONS, AND IDEA GENERATION.
Education
HIGH SCHOOL DIPLOMA 05/2013 EAST BAY HIGH SCHOOL
· General High School Diploma
HILLSBOROUGH COMMUNITY COLLEGE
· Completed CGS(Introduction to Computers and Technology) Course Skills & Abilities
● Bilingual- read, write, and speak fluent Spanish
● Type 45 WPM
● Excellent Customer Service skills
● Dependable
● Learn quickly and relate well to co-workers and management
● Manage time effectively
● Complex problem solving
● Relationship building
● Training / Mentoring
● Multitasking
Professional Experience
FLORIST ASSISTANT THE LOVE STORY FLORIST 2010-2016
· Receptionist
· Providing Customer Service and Supported a sales force of three people
· Responsible for the general store organization, supplies and sales bookkeeping
· Cashier
· Accomplished while still in high school**
BARTENDER BEANIE’S 04/2013- 09/2017
· Provide Customer Service
· Liquor Inventory
· Responsible for restocking supplies
· Cashier
· Host
· Food Runner
SECRETARY MAJESTIC FLOORING 07/2017-09/2017
● RECEPTIONIST
● OFFICE MANAGEMENT
● CUSTOMER RELATIONS AND COMMUNICATIONS
● MS OFFICE (WORD, EXCEL, POWER POINT)
● QUICKBOOKS EXPERIENCE
● MEETING AND EVENT PLANNING
OFFICE MANAGER SPARTAN METAL 01/2018-01/2019
· Provide Customer Service
· Inventory for Office Supplies
· Billing
· Cashier
· Payroll
· Supervising employees
· Opening and closing business
BARTENDER THE LURE 02/2019-08/2019
· Provide Customer Service
· Liquor Inventory
· Responsible for restocking supplies
· Making Craft Cocktails
· Supervising other servers
Event Coordinator PERFECT THYME 05/2019- 2020
· Event Planning for different types of events
· Following up with clients
· Creating different catering menus for events
· Gathering different equipment for events
· Supervising other servers and chefs