SERVIAN SANTOS

813-***-**** adsfio@r.postjobfree.com

PROVEN LEADERSHIP EVENT COORDINATOR HELPDESK OPERATIONS WELL-QUALIFIED, PROFESSIONAL, AND BOLD THINKER WITH A KEEN FOCUS ON CUSTOMER SERVICE, SALES OPERATIONS, STRONG LEADERSHIP, AND MULTIFACETED TEAM COLLABORATION. CAREER TRACK INCLUDES CONTRIBUTIONS TO HIGH-PERFORMANCE WORK CULTURES WITH A DEMONSTRATED ABILITY TO PARTNER THROUGHOUT ALL LEVELS OF THE ORGANIZATION. PROVEN AND DEMONSTRATED KNOWLEDGE OF CRITICAL THINKING, COMMUNICATIONS, AND IDEA GENERATION.

Education

HIGH SCHOOL DIPLOMA 05/2013 EAST BAY HIGH SCHOOL

· General High School Diploma

HILLSBOROUGH COMMUNITY COLLEGE

· Completed CGS(Introduction to Computers and Technology) Course Skills & Abilities

● Bilingual- read, write, and speak fluent Spanish

● Type 45 WPM

● Excellent Customer Service skills

● Dependable

● Learn quickly and relate well to co-workers and management

● Manage time effectively

● Complex problem solving

● Relationship building

● Training / Mentoring

● Multitasking

Professional Experience

FLORIST ASSISTANT THE LOVE STORY FLORIST 2010-2016

· Receptionist

· Providing Customer Service and Supported a sales force of three people

· Responsible for the general store organization, supplies and sales bookkeeping

· Cashier

· Accomplished while still in high school**

BARTENDER BEANIE’S 04/2013- 09/2017

· Provide Customer Service

· Liquor Inventory

· Responsible for restocking supplies

· Cashier

· Host

· Food Runner

SECRETARY MAJESTIC FLOORING 07/2017-09/2017

● RECEPTIONIST

● OFFICE MANAGEMENT

● CUSTOMER RELATIONS AND COMMUNICATIONS

● MS OFFICE (WORD, EXCEL, POWER POINT)

● QUICKBOOKS EXPERIENCE

● MEETING AND EVENT PLANNING

OFFICE MANAGER SPARTAN METAL 01/2018-01/2019

· Provide Customer Service

· Inventory for Office Supplies

· Billing

· Cashier

· Payroll

· Supervising employees

· Opening and closing business

BARTENDER THE LURE 02/2019-08/2019

· Provide Customer Service

· Liquor Inventory

· Responsible for restocking supplies

· Making Craft Cocktails

· Supervising other servers

Event Coordinator PERFECT THYME 05/2019- 2020

· Event Planning for different types of events

· Following up with clients

· Creating different catering menus for events

· Gathering different equipment for events

· Supervising other servers and chefs

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