Data Entry Customer Service
Resume:
Chekeshia Daniels
Longview, Tx 75604
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Summary
With 10+ years of customer service and retail experience and 5+ years of shipping & receiving experience, I’ve gained great insight on handling customer’s various request and issues. As well as how to maintain and organized stockroom. All with a strong ability to multi-task and manage time while keeping a clean and organized workspace.
Education
Associate of Applied Science in General Studies 05/2001
Kilgore College
Technical Skills
•Communication
•Customer Service
•Organized and Detailed oriented
•Training & Coaching
•Data Entry
•Merchandising
•Shipping & Receiving
•Inventory Control & Management
•WPM – Approx. 50
Work History
07/2022- Present
Repacker (2nd shift) Dollar General Warehouse Longview, Texas
●picking and packing product in containers
●Applying correct labels
Inventory Specialist, Customer Service Representative
Best Buy – Longview, Tx 11/2012- Present
•Recorded shipment information and organized an effective stock room.
•Working in shipping & receiving checking in packages, entering POs and Receiving POs.
•Followed detailed standards of product care while receiving shipment.
•Trained new team members on inventory management and day to day task.
•Helped organize Physical Inventory by creating sections and counting every product by hand according to each section.
•Able to resolve issues within the store by identifying the cause and creating a plan of action.
•Help solve problems with customer orders.
Shipping & Receiving 06/2009 – 07/2011
CPU Wholesale Inc. - Longview, Tx
•Worked in shipping & receiving taking in product, entering in and completing Purchase orders
•Inspecting for damaged products that came in on trucks.
●Kept detailed records of invoices and inventory count.
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