BC
Brittany Chery
Professional Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Work History
BluStreet Exotics - General Manager
Deer Park, NY
10/2021 - Current
BluStreet Exotics - Administrative Manager
Deer Park,NY, NY
10/2020 - 10/2021
Manage budget implementations, employee reviews, training, schedules and contract negotiations.
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Develop and maintain relationships with customers and suppliers through account development.
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Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
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Implement operational strategies and effectively build customer and employee loyalty.
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Set, enforce and optimize internal policies to maintain responsiveness to demands.
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Deliver business strategy and develop systems and procedures to improve operational quality and team efficiency
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Establish and develop strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
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Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
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● Communicate corporate objectives across divisions.
● Assign tasks and directed team of office clerks. **********@*****.***
Bay Shore, NY 11706
Skills
● Hiring and Onboarding
● Management Training
● Human Resources Oversight
● Administrative Management
● Bill Payment and Recordkeeping
● Policy Development and Enforcement
● Schedule Management
Records Organization and
Management
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● Sales Tracking
● Problem Anticipation and Resolution
● Money Handling
● Data Imports
● Document Coding and Classification
Education
06/2012
Suffolk's County Community College
Suffolk County
Associate of Arts: Liberal Arts And
General Studies
BluStreet Exotics - Accounts Payable Clerk
Deer Park, NY
08/2020 - 10/2020
BluStreet Exotics - Accounts Receivable Clerk
Deer Park, NY
08/2020 - 10/2020
Positive Promotions Inc. - Administrative Order Clerk Hauppauge, NY
04/2015 - 02/2019
Apply proper codes to invoices, files and receipts to keep records organized and easily searchable.
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● Investigate daily variances and correct errors to resolve discrepancies. Streamlined bookkeeping procedures to increase efficiency and productivity.
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● Completed bi-weekly payroll for company employees.
● Prepared vendor invoices and processed incoming payments. Prepare and mail invoices to customers, process payments and document account updates.
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Prepare billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
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● Responded to inbound inquiries regarding accounts and payments. Made outbound calls to customers to discuss and resolve account needs.
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Investigated daily variances and corrected errors to resolve discrepancies.
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Track business revenue and expenditures and reconciled accounts to maintain high accuracy.
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Manage and responded to correspondence and inquiries from customers.
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● Complete bi-weekly payroll for company employees. Received and followed pick sheets to gather merchandise for customer orders.
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Created shipping and invoicing documents with accurate customer, destination and materials information to meet shipper standards and identify any hazardous contents.
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Informed supervisors and coworkers of inventory needs and double- checked supplies before completing customer orders.
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Recommended merchandise and services that would meet customer needs.
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Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
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● Carried out day-day-day duties accurately and efficiently. Demonstrated respect, friendliness and willingness to help wherever needed.
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