Front desk/ reception
Resume:
C
Jennifer
Cobb
myownbeautiful**@g
mail.com
Oklahoma City, OK
73107
SUMMARY
I am a compassionate and caring Advocate with 5 years of Mental illness, addiction and homelessness environments. Extremely skilled at building trust with individuals to promote client honesty and growth during recovery processes. Seek to further my abilities and pursue employment in Mental health, addiction, trauma treatment setting my focus on substance abuse care. I also advocate with the Ignatius Spiritual Project for homelessness and addiction. As well as Mayor Holts Taskforce for homelessness and addiction for 3 years at both advocacies. EXPERIENCE
Consumer Recovery Specialist
Oklahoma City, OK
Dept. of Mental Health and Substance Abuse/ Jun 2021 to Sep 2021 Maintained consistent high performance by establishing solid record of achieving or exceeding objectives through use of Deescalation and Communication. Certified in Therops holds and certified in CPR. Certified Peer recovery support specialist. Crisis intervention, mental illness, alcohol/ addiction and homelessness. Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult consumers. File out Assessments for new consumers
(R.O.I, allergies, inventory of belongings).safety checks,put medical records together/ disassembled to go to medical records. 15 minute rounds, Log consumers well being, Keep accurate schedules, treatment team member. Help set up outpatient plan. All office duties, organized, multi- task and prompt.
Client Service Advocate
Oklahoma City, OK
Homeless Alliance / City care/ Dec 2020 to May 2021 Assisted clients with identifying resources to meet basic needs for food, clothing, shelter, safety, mental health and medical services. Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
Documented conversations with customers to track requests, problems and solutions. Delivered high level of service to clients to both maintain and extend relationships for future life enriching opportunities.
Resident Advocate
Oklahoma City, OK
City Care / Sep 2018 to Dec 2020
Utilized diverse activities to support social, emotional and recreational needs of our community.
Observations of mental and physical health to report updates to case managers. Facilitated groups on healthy relationships, N/A & A/A meetings of Strength, Hope, Faith and finding your Higher Power.
Live my recovery, set boundries, volunteer my time to help others enrich their lives, motivate others to pursue their dreams in recovery. Mentor others til they could find a sponsor.
EDUCATION AND TRAINING
Certified Peer Recovery Support Specialist: Mental Health & Substance Abuse ODMHASA Oct 2020
Oklahoma City
Contact this candidate