Data Entry Customer Service, medical technology, verification of insu
Resume:
Keri Porter
Administration/Receptionist/Medical
Humble, TX 77346
*********@*****.***
To contribute to your organization's success through the use of exceptional customer service, administrative and people skills
Authorized to work in the US for any employer
Work Experience
Self Employed
Full time Nanny services - Atascocita, TX
August 2019 to December 2022
Private Nanny of a family of 5. Started off with 4 and newborn arrived. Changed diapers and got two others ready for school. Cooked. Breakfast and lunch. Snacks after school. Took care keeping the house in ordered. Washed, folded all kids clothes. Took and picked up from school and Any after school activities. Potty trained, and we would create different types of creative art. And don't forget Fun Days, if kids were good every day in school and at home. In return we would have a Funday Electrical field service coordinator
Stewart & Stevenson - Houston, TX
April 2012 to July 2014
Open and closed contracts. Added labor and parts and wrote up work accomplished, Handled any problems with customers. Completed over 60% of contracts a month. Handled Hi dollar transactions, and deposits with the company
MECHANICAL Field Service Coordinator
Stewart and Stevenson - Houston, TX
July 2008 to September 2012
Open and closing PO's
Work with customers on resolutions regarding account. Scheduler for technicians for out of town and country jobs. Set up classes for technicians.
Reconciliation of technicians company credit cards. Experience in all office equipment.
Receptionist/Administrative Assistant
International trucks of Houston - Houston, TX
2011 to 2012
Administration Assistant / Receptionist, Multi Line telephone, accounting, cashier and data entering. Various Administrative Tasks.
• Organized activities and promoted a safe environment
• Carried out receptionist duties such as answering 21 phone
• and directing customers, visitors, clients and calls
• Data input
• Handle problems with customers.
Contract Compliance Specialist
Sysco Food Services
2004 to 2008
PROFESSIONAL SKILLS
Interpersonal and Team Work Skills
• Entrusted to process confidential customer records such as account status and contracts
• Details while functioning as coordinator
• Interacted with a wide variety of personalities while scheduling patients appointments and verifying insurance claims in medical office.
• Scheduling appointments for in/out patients services. Customer Service Skills
• Interacted with clients and utilized excellent organizational skills to coordinate and process food service customers contractual agreements
Quantitative Skills
• Completed and submitted contracts and process payments. Processed 55% of agreements report with account
summaries.
• Maintain cash deposits in and around $25,000
• Resolving issues with vendor payments.
Dr Steven Levy
Dr Levy Family practice - Houston, TX
August 1999 to December 2004
Medical receptionist, Insurance verification, scheduling, Schedule tests and surgeries in and out of hospital. In house medical programs.Filing, faxing
(All office equipment). Kept waiting room cleaned and also cleaned patient rooms between each patient. Education
College Degree in Business English
San Jacinto Community College - Houston, TX
August 2004 to May 2005
2 years of 4 years in Business Administration
Galena Park High School - Galena Park, TX
August 1984 to May 1988
Skills
• Microsoft Word (10+ years)
• Insurance Verification (7 years)
• Medical Scheduling (7 years)
• Private Nanny (5 years)
• Administration duties (10+ years)
• Multi-line Phone Systems (2 years)
• Medical Records (4 years)
• HIPAA (10+ years)
• Childcare (5 years)
• Office Management (2 years)
• Medical Terminology (5 years)
• Meal Preparation (5 years)
• Patient Care (10+ years)
• Babysitting (5 years)
• Data Entry (10+ years)
• Medical Receptionist (5 years)
• Experience Administering Injections (1 year)
• Field Service
• Medical Office Experience (7 years)
• Phlebotomy
• Phone Etiquette (7 years)
• English (10+ years)
• Time management (10+ years)
• Customer service (10+ years)
• Epic
• ICD-10 (2 years)
• Medical Billing
• Computer Operation (9 years)
• Medical Coding (2 years)
• Personal Assistant Experience (2 years)
• CPT Coding (5 years)
• Administration assistance,all offices equipment, data important, Receptionist, cashier,21 phone line,Contact Compliance. Medical terminology, insurance verification, medical scheduling, (8 years)
• ICD-9 (3 years)
Certifications and Licenses
First Aid Certification
July 2021 to Present
CPR TRAING FOR ADLUTS AND SMALE CHILDREN
CPR Certification
January 2020 to August 2022
CPR training and First aid
Microsoft Word
January 1999 to Present
Microsoft Training classes. Business English courses. Excell and words windows, spreadsheets. First Aid
1996 to 2007
I've taken First aid, and cpr as well. I keep them updated. Business English
May 1998 to Present
Business English
May 1996 to Present
Took a Business English class to help me speak positively to our clients. Passed class with an A Business English
1998 to Present
Assessments
Customer focus & orientation — Expert
May 2021
Responding to customer situations with sensitivity Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
. Medical front office. Scheduling, insurance verification, data entry. Front and back office.
• 15 years of solid administrative experience
• Exceptional versatility and adaptability
• Dedication and drive as a hard working individual
• Superlative communication and team building skills
• Ability to manage multiple tasks in a pressured environment Computer Skills
• Proficient in using personal computer skills in such programs as Microsoft Office.
• Create and distribute a variety of reports using in house specific data systems, AS/400. Spreadsheets, data import, all office equipment. Customers compliance, handling contracts.
Contact this candidate