Jennifer Bjorklund

Bloomington, MN *****

adsf8o@r.postjobfree.com

+1-612-***-****

Dependable medical support worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Work Experience

Prior Authorization Coordinator

Minnesota Urology - Edina, MN

October 2019 to Present

Prior authorization via phone call or web for surgeries, radiology and oncology and prescriptions. Back up for "check out" which consists of placing orders for inside and outside testing. Also placing referrals for patients.

Clinical Administrator

Snoring and Sleep Apnea Dental Treatment Center - Edina, MN January 2019 to October 2019

Verify insurance benefits. Check in patients. Make appointments for patient's and assist the administrator with appeals for insurance.

Test Scheduler

Edina Family Physicians - Edina, MN

March 2009 to June 2018

Schedule inside/outside testing for patients. Also did referrals for outside appointments. Spare time assisted prescription coordinator with refills of prescriptions. Health Unit Coordinator

Fairview Southdale Hospital - Edina, MN

March 2000 to February 2009

Translated doctor's written orders. Answered phone on floor. Called for codes. Scheduled for diagnostic appointments, consultations and procedures and lab tests. Followed physician orders when setting up tests and patient procedures. Also arranged transportation for patients upon discharge.

Education

Certification

St. Mary's College - Minneapolis, MN

February 2000

High school diploma or GED

Skills

• Clinical support

Answer telephones Medical billing codes

Clerical support Medical terminology

Patient service management Customer service

Insurance verification

• CPT Coding

• Medical Scheduling

• EMR Systems

• Time management

• Documentation review

• Medical documentation

• ICD coding

• Medical office experience

• Analysis skills

• Case management

• ICD-10

• ICD-9

• Medical Coding

• Typing

• Computer literacy

• Customer service

• Utilization management

• Medical terminology

• Communication skills

• Office experience

• Operating systems

• Insurance verification

• Medical Records

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