Data Entry Customer Service
Resume:
ANDREA RAINWATER
** ****** ****, **************, ** 42718
***************@*****.***
EDUCATION
August 2014
Associate in Applied Science/Business Administration, Accounting
Certificates: Accounting, Basic Business Administration, Financial Perspectives, General Business
GPA 3.6
MAY 2017
Associate in Applied Science/Graphic Design, Multimedia
Certificates: Digital Production Assistant, Digital Production Artist, Web Design, Digital Photography, Digital Imaging Assistant, Multimedia, Digital Design
3 out of 4 Semesters Dean’s List Recipient
GPA 3.8
JUNE 2021-PRESENT
PATH CERTIFICATION
Working towards my PATH Certification to become an instructor of equine therapy.
EXPERIENCE
10/2021-PRESENT
SCHEDULING SPECIALIST, LIFELINE HOME HEALTH
Schedule nurses, physical therapist for in home visits with patients. Answer phones, data entry, calculate mileage and production.
12/2021-PRESENT
OWNER, SPARKLE TRUE
Retail jewelry sales, manage inventory, website, and sales.
www.paparazziaccessories.com/485904
9/2020-PRESENT
CUSTODIAN, THE CLEANING COMPANY
Cleaning multiple office accounts. Sweeping, mopping, cleaning work areas, break areas and bathrooms.
9/2020-4/2021
GRAPHIC DESIGNER, QUAD PRINTING
Designed, printed, and completed customer orders. Used Adobe Illustrator, Photoshop software, Mimaki solvent printer, Epson printer, plotter cutter.
3\2019-3/2020
OFFICE MANAGER, ADANTA
Use of Carelogic Software
Conduct staff meetings, organize schedules, structure office settings for maintaining efficient work stations, arrange training for staff, monitor documentation to meet requirements and regulations. Conduct monthly office safety checks, conduct safety meetings. Attend regional management meetings.
12/2017-5/2019
MULTIPLE POSITIONS, KROGER
Grocery Replenisher: Stock product running low on shelves
Pricing Coordinator Back-Up: Changed updated sale tags, made signs for new sale ad throughout store, marked items down, use of handheld scanner
Cashier/Front-End Supervisor: Customer Service, manage breaks, manage customer flow in check lanes
04/2014-08/2018
KOMPASS REPRESENTATIVE, P.L. MARKETING
Reset product according to plan-o-gram. Reset shelving, add new products to set, and remove discontinued products. Email correspondence, fax paperwork.
09/2014-11/2014
RESET TEAM MEMBER (TEMPORARY), P.L. MARKETING
Reset product according to plan-o-gram. Reset shelving, add new products to set, and remove discontinued products.
01/2011-08/2014
RECEPTIONIST/BOOKKEEPER/CO-OWNER, A-1 MUFFLER SHOP
Help run day to day operations. Customer service (scheduling appointments, operation of credit card machine, writing out invoices, answering questions or concerns that customers may have). Bookkeeping and Finances (accounts payable, accounts receivable)
09/2010-02/2011
COACH (TEMPORARY), STAFF MANAGEMENT (SMX)
Help with on the job training and coaching for seasonal employees. Coached employees on the best way to use their time to hit production quota. Coach employees on job safety.
02/2008-09/2011
ASSISTANT MANAGER, MOVIELAND VIDEO
Helped with the operations of day to day activities (enter customer accounts in computer, started new accounts, update old accounts, entered new movies in system, operated POS system, credit card machine, collections, accounts payable). Customer service, finances and ordering products. Scheduling employees and employee evaluations.
08/2007-08/2008
WAREHOUSE ASSOCIATE, AMAZON
Processed customer orders, pick, pack, ship, use of handheld scanner.
VOLUNTEER WORK
9/2020-PRESENT
VOLUNTEER & BOARD MEMBER, THE REATH CENTER
Volunteer 1 day per week. Help children with disabilities groom and ride therapeutic horses for physical and mental development.
REFERENCES
MATT LENIHAN 859-***-**** Previous Supervisor (PL Marketing) 6 years
MICHELLE RODGERS 270-***-**** Previous Supervisor/Friend 12 years
MADEANNA BLANKENSHIP 270-***-**** Previous Co-Worker/Friend 2 years
MARCHETTA GARRISON 270-***-**** Supervisor of Volunteer Work 1 year
SAMMY GARRISON 270-***-**** Supervisor of Volunteer Work 1 year
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