Hardware Configuration It Assistant
Resume:
Mohammad Ali Rezai
Albany, New York
***.***.*****@*****.***
Fully Authorized. No Visa Sponsorship Required. Open to Relocation Summary
IT professional with Bachelor Degree in Information Technology, MCSA, CCNA, and Project Management certificate with more than five years of experience in networking, system administration, Server and database management seeking roles in the United States as an IT Officer, IT Specialist, Network Administrator, Network Engineer or Information Systems Manager roles.
Key Skills:
Server Configuration and Maintenance
Software and Hardware configuration
Cloud Based application management
VMware configuration and maintenance
Network troubleshooting and maintenance
Basic Knowledge of Programming Language (Java, HTML, SQL) PROFESSIONAL EXPERIENCE
System Admin Feb 2018 – May, 2021
United Alliance Global Solutions, Inc., Kabul, Afghanistan Key Responsibilities:
• Performed network administration and responsible for maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization such as configuration and administration of Local Area Network Including cabling, switches/hubs, NIC, TCP/IP, NAT, TCP/IP printing and windows network and domain services configuration. Server and server application installation, configuration and maintenance
• Provided regularly feedback of Afghan National Army Logistics Automation System to US advisers and coalition forces with recommendations for improvements of Afghan National Army Logistics Automation System
• Provided instructions to US advisors and Afghan National Army in the areas of Logistics Network Administration and Logistics Automation System to include CoreIMS (Core Inventory Management System), PBM (Property Book Management) M3 (Military Maintenance Management).
• Client computer hardware and application installation, configuration and maintenance (Laptops, desktops, MS Windows operating systems, MS Office, Outlook, Kaspersky antivirus and other project related software
• Provided staff training on all hardware, software, files management/maintenance and applications such as CoreIMS EE, PBM, M3, MS Office, Outlook, and SharePoint and carry out periodic computer skills surveys to determine end user knowledge of applications; and identity training requirements and propose cost effective measures to upgrade staff skills;
Project Management
Network Security management
Advanced TCP/IP knowledge
Extensive Windows and Linux experience
End-user Training
Server Technician and CoreIMS PMO June 2017 – Feb 2018 DynCorp International LLC, Kabul, Afghanistan
• Performed the installation, configuration, troubleshooting and maintained the user, group, and computer accounts in Active Directory (AD), and managed Group Policy Objects (GPOs) throughout the Active Directory (AD) enterprise, and VMware environments in Windows Server 2012/2008.
• Provided the configuration and troubleshooting of Cisco Switches, Cisco Routers, Access Points and troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Provided server room monitoring such as server power and UPSs system, temperature system, wired and wireless connectivity system and controlling of backup derives
• Performed regular backup operations and implement appropriate processes for data protection, disaster recovery and failover procedures with different backup tools
• Planed and implemented changes to the infrastructure environment, independently and with our company head, to satisfy deficiencies identified through audits and document all actions that are taken to resolve identified issues
• Performed basic project management and worked as a PMO with IT director as needed following project management best practice and PMO Standards and performed other duties as assigned to further the goals and objectives of the IT Department IT Assistant July 2016 – Feb 2017
Development Alternative Inc. (DAI), Kabul, Afghanistan
- Performed regular assist with IT team to support the technical aspects of information technology mission including configuration, troubleshooting and maintenance of network devices such as desktop computers, laptops, printers, Scanner, Access Point, Switch hub and computer power systems
- Performed installation, troubleshooting and maintained the computer hardware and software such as Operating Systems, MS-Office, Skype, SQL Server, antivirus and computer drivers
- Configured and troubleshoot the TCP/IP network connectivity and computer’s problems related to network printers, photocopiers, Microsoft Outlook and Microsoft Operating Systems EDUCATION and CERTIFICATIONS
Bachelor of Computer Science in Information Technology 2015 Kabul University, Computer Science Faculty, Kabul, Afghanistan The top 1
st
ranking university across Afghanistan and one of the top ranking and prestigious public University in region with robust programs in the fields of economics, engineering, computer science law and politics.
Professional Development
PBMS (Property Book Management System) Certificate, OT Training Solutions Inc., Kabul. Afghanistan, 2020 CoreIMS EE (Core Inventory Management System Enterprise Edition), DynCorp Inc., Kabul, 2017 Logistics Chain Management Certificate, DynCorp Inc., Kabul, Afghanistan, 2017 Network Security (ASA Firewall) Certificate, Aptech University, Kabul, Afghanistan, 2016 CCNA (Cisco Certified Network Associate), Kabul University, Kabul, Afghanistan, 2015 ICT Project Management Certificate, Ministry of Communication and Technology, Afghanistan, 2015 Microsoft Certified Systems Administration (MCSA), Karwan University, Kabul, Afghanistan, 2014 DIT (Diploma in Information Technology) Diploma, Karwan University, Kabul, Afghanistan, 2014
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