LASHAWN LILLY
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PROFESSIONAL SUMMARY
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
WORK HISTORY
08/2021 - Current
Store Consultant
FedEx Office - Dallas, TX
Managed inventory control, cash control and store opening and closing procedures. Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
12/2019 - 07/2020
Package Handler
FedEx Ground - Carson, CA
Used hand-held scanners and physical logs to accurately track item movements. Assembled, sealed and loaded packages into correct trucks. Removed jams and unblocked conveyor system to maintain flow of goods. Followed verbal and written instructions to properly move and ship products. 08/2017 - 03/2020
Administrative Assistant
Cerritos Community College - Norwalk, CA
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Executed record filing system to improve document organization and management. Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records. 06/2012 - 04/2017
Clerical Administrative Assistant
California Department Of Corrections And Rehabilitation - Corona, CA Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Executed record filing system to improve document organization and management. Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records. Grand Prairie, TX 75050 562-***-**** ************@*****.*** Planned large-scale events such as trade shows, conferences, and meetings. EDUCATION
05/2019
Certificate of Completion& Achievement in BA: Business Administration And Management Cerritos College - Norwalk, CA
03/2019
Leadership & Business Certificate of Completion: Business Administration And Management John Maxwell Leadership Training - Santa Fe Springs, Ca 06/1994
High School Diploma
Leuzinger High School - Lawndale, CA