Stacy McCune
**** ****** ***** 724-***-****
Aliquippa, PA 15001 ***********@*******.***
SUMMARY
Motivated individual with administrative and date entry experience. Strives for a high level of productivity and quality service. Demonstrates a strong ability to be adaptable and perform with minimal supervision. Possesses enthusiasm and creativity. Communicates well in customer service positions.
QUALIFICATIONS
Administrative
Verified patient data for Medicare part D and physician networks.
Entered customer information into database for new sales and updating of information.
Facilitated the creation of new customer accounts and updated as needed.
Processed UPS shipping and receiving packages daily.
Maintained an office wide filing system for efficient file management.
Scanned and sorted documents electronically to designated computer folders.
Customer Service
Provided assistance in resolving payment troubles and processing payments for agents.
Provided information to customers regarding services and products.
Answered customer calls and dispersed to appropriate department per requests.
Software
Microsoft Office (specializing in Word and Excel)
Access
DRA
BidManager
Mocha (Vista)
RealEC
ELS
SalesForce
AppraisalPort
Flash
Painter
Premiere
PhotoShop
Illustrator
EDUCATION
Community College of Beaver County Monaca, PA 05/2000
Associate in Applied Science Degree in Visual Technologies / Multimedia
Honors and Campus Activities: Dean’s List – three times
WORK EXPERIENCE:
Transport Investment Robinson, PA 11/2020 –
Fuel Tax Associate
Enter paper fuel receipts into database
Verify all miles are in database
Verify all logs have been turned in for the month
Enter paper logs into database
Send out requested mileage reports
Distribute monthly fuel chargebacks to drivers
Cigna/Mindlance Robinson, PA 03/2019 – 04/2020
General File Clerk – temporary
Order files from Iron Mountain
Distribution faxes to the recipient
Pull requested files for delivery in person or mail out
File room maintenance
FedEx/AppleOne Robinson, PA 08/2018 – 12/2018
Administrative Assistant – temporary
Scan backgrounds to determine eligibility
Fortune Financial Services Monaca, PA 10/2014 – 04/2018
New Business Sales Associate
Entered customer information into database for new sales and updating of information
Scanned and sorted documents electronically to designated computer folders
Processed UPS shipping
Weekly mailing of Broker Dealer paperwork to clients
Answering phones
USPS ordering of supplies
Contact Financial Reps for missing Broker Dealer paperwork of transferring clients
Aetna/Managed Staffing Moon Township, PA 08/2014 – 10/2014
Data Entry Clerk - temporary
Verified patient data for Medicare part D and physician networks
Provided information to customers for new physicians as needed
Eaton/Oxford Solutions Moon Township, PA 06/2013 – 11/2013 IT Security – temporary
Facilitated the creation of new customer accounts and updated as needed
Servicelink Moon Township, PA 12/2011 – 04/2013
Operations Specialists
Provided assistance in resolving payment troubles and processing payments for agents
LPS Management, LSI Division Moon Township, PA 09/2009 – 11/2010
Operations Specialist
Verify HUD papers for correct information
Schedule closings with buyers
Send appraisals to banks and buyers
Cairnstone Sewickley, PA 01/2004 – 11/2008
Administrative Assistant
Answered calls and dispersed to appropriate underwriter
Processed UPS shipping and receiving packages daily.
Maintained an office wide filing system for efficient file management.
Data entry of information on all incoming requests for underwriting
Census calculations
Prepare medical claims for review
Sort and process incoming mail
Prepare and send out weekly mail
Prepare and process all off site storage of files
Order office inventory