Customer Service Human Resource

EMAIL

***********@*****.***

TYLER ROBINSON

EDUCATION GREATER ACHIEVEMENT CHARTER HIGH SCHOOL

Diploma

**** – 2016

GEORGIA STATE UNIVERSITY

Business Administration/Psychology

**** – 2017

EXPERIENCE THE TRUCKKING INC.

Stone Mountain, GA // Asst, Dispatcher

10/2019 – present

SKILLS Ability to speak professionally and relay technical information accurately and concisely Strong interpersonal skills that allow for development of solid customer Ability to write reports and relay information accurately and in a timely manner Able to professionally communicate with internal and external customers Ability to maintain favorable relations with subscribers, vendors and employees within the service area

Ability to provide excellent customer service to both internal and external customers Ability to speak professionally and relay technical information accurately and concisely Strong communication skills, including active listening Self-Starter with excellent interpersonal and communication skills Highly developed sense of integrity and commitment to outstanding customer satisfaction Extremely strong attention to detail

Excellent organizational skills and the ability to multi-task Basic written communication skills to record client activity in our database Ability to assume back up functions in the event of skills and capacity constraints Ability to assume cross-trained function in the event of low utilization Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail- oriented manner

Ability to develop a solid network with key community stakeholders Ability to organize and follow-up multiple tasks/details with accuracy and timeliness Basic knowledge of asset management including financial resources and property Excellent planning, organization, and group leadership skills with a broad base of industry experience and knowledge

Knowledge and experience in best practices of non-profit and/or for-profit management and leadership with a proven track record of accomplishment Knowledge and management experience in human resource management. Ability to make difficult staffing decisions

Strong knowledge of patient care standards mandated by regulatory agencies Strong marketing, public relations, and fundraising experience with the ability to engage a wide range of stakeholders and cultures

Strong negotiation and influencing skills

Strong selling, marketing and negotiating skills

Ability to provide uncompromised customer service

Comprehensive knowledge of products and markets

Excellent communication and presentation skills

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