Assistant Manager Care Worker

DIANE TAYLOR

**** **** ***** **, **********, DC *0017 · 347-***-**** (M)

*********@*****.***

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

EXPERIENCE

2/2020 – 2/2022

TRANSIT HOMELESS OUTREACH SUPERVISOR, BOWERY RESIDENCE COMMITTEE

Work with homeless individuals on the streets and in transportation hubs of Manhattan and the Metro-North lines to motivate them to accept services that will get them off the streets both initially and for the long term. Achieve housing for our clients, build trust with everyone, breaks down resistance to services and remains determinedly focused on identifying appropriate and acceptable placements for our clients. Used awards system for demographics report builder.

8/2015 – 2/2022

PROGRAM COORIDNATOR, INNOVATIVE RESOURCES FOR INDEPENDENCE, INC.

Manage and provide oversight of the residences within their cluster. Provide leadership and support to the Residence Managers, ensure the protective oversight of all people we support, staff development, fiscal and facility management needs. Thoroughly verify documentation and files maintained in residences as required by the agency, authorized to approve expenditures up to five hundred dollars. Certified incident investigator and member of Residence Investigations Committee. Direct report to the Director of Residential Services.

9/2015 – 9/2020

COORDINATOR OF DAY SERVICES & EMPLOYMENT SERVICES, INNOVATIVE RESOURCES FOR INDEPENDENCE, INC.

Assist the director in the overall deliverables for the day service program Without Walls and Employment services. Managed daily program operations and deliverables for all day service programs. Coordinate employment services while working with individuals to determine eligibility for OPWDD services. Provide service coordinators support, develop service plans, follow-up with agency’s contracted providers and provide advocacy for individuals as required. Supervise all Day Habilitation programs by way of providing guidance and management leadership as required.

12/2005 – 9/2015

RESIDENTIAL PROGRAM MANAGER, INDEPENDENCE RESIDENCE, INC.

Manage and oversee the operation of all residences, provide a home-like environment for individuals under the agency’s care and assist with the development of their independence and community integration. Provide leadership to staff by implementing their responsibilities, advocacy and support to the individuals and their families. Ensure required documentation is accurate and updated per agency’s guidelines, policies, and procedures. Authorize to approve expenditures at the maximum of one hundred dollars, provide supervision to Assistant Manager, Medical Care Worker, Direct Support Supervisor and Direct Care Support Professionals including hiring, training, supervising, regular staff meetings, weekly schedules, on-going development, and performance evaluation. Participate in all ISP/IDT meetings, both at the residence and day program. Develop plans of Protective Oversight for the residence and everyone we support. Review ISPs, Residential Habilitation Plans, goals and plans on a regular basis for accuracy. Submit ISP addendum to MSC for all significant changes. Ensure that IDT meetings are held at least annually.

EDUCATION

BACHELOR OF ARTS- SOCIAL SCIENCE, college of new rochelle, 1996

SKILLS

Excellent written and oral communication skills

Research Skills

Various certifications for human service population

Management & Administrative

Various computer software

Multitask

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