Cricia
Acevedo
Profile
I am an experienced office assistant,
seeking a great career with a company
that offers growth opportunity. My long-
term goal is to work in a field that will
allow me to reach out and help the
Spanish speaking community.
Contact
EMAIL:
adsf5i@r.postjobfree.com
Hobbies
Reading
Long Walks in the park
Swimming in the Lake
EDUCATION
Dallas Community College
January 2019 – Present (Graduate with an Associates Dec 2020) Fort Pierce Central High School
August 1999 – May 2004
WORK EXPERIENCE
Freshpoint Dallas Receptionist
December 2017–June 2018
• Manage conference room times and attendees
• Answer incoming calls and transfer accordingly
• Process Payments
• Sort and Deliver Mail
• Order Office Supplies
• Assist Spanish speaking applicants with application process and software navigation.
Morris and Reynolds Underwriting Assistant
April 2016–October 2016
• Answer incoming phone calls
• Establish rapport with insureds
• Respond to email requests and concerns
• Process payments, endorsements and cancellations
• Underwrite all new business to ensure it meets company guidelines Bender Insurance Personal Lines Assistant
April 2012–February 2016
• Quote and underwrite new business
• Process endorsements and cancellations
• Handle billing issues and process payments
• Respond to customer email requests in a timely matter
• Take care of all the day-to-day general office duties such as faxes, processing ID cards and applications.
• Translate documents, emails, and face to face conversations between co-workers and insureds from English to Spanish.
• Personal lines accounts; Umbrella, Flood, Dwelling Fire, Boat, Jewelry, Valuable Articles and Inland Marine
SKILLS
• Microsoft: Word, Excel, Powerpoint
• Fluent in Both English and Spanish
• I Have served as a translator in church speeches, and as needed at work. I can translate documents, emails, phone, or face to face conversations from English to Spanish and vice versa.