Office Assistant Service Representative

Chris Landry **************@*****.*** 337-***-****

To obtain a fair and equal opportunity employer, that will expand in my vocational skills, while nourishing my desire for knowledge. As well as a job, more so a career that gives me the skills to produce the work ethic I know I am capable of showing.

Work Experience

Patient Intake Coordinator/Medical Records Physical Therapy Services of West La

September 29, 2019 to Present

Obtain all patient demographics, insurance and other information. Verify patients’ eligibility and benefits by phone or whatever app source needed to verify Workers compensation, Tricare, and or VA to get the patient approved and scheduled for their initial evaluation. Look up all ICD-10 codes on each script, or the ability to find the correct codes so billing is aligned with the diagnosis. Manage patient scheduling, answering phone calls, creating and preparing electronic and paper charts. Communicate with private and government insurance companies in order to ensure patients receive timely and proper care. Coordinate with outside providers to allow the patient to be provided the properly prescribed care. Provide information regarding clinic policies and procedures. Ensure the provider has all patient records in accordance with HIPPA.

RPP Retail Parts Pro Advance Auto Parts - Leesville, LA February 2017 to Present

As a part time delivery driver, I bring commercial businesses the parts that they order. I also run the register and answer phones, along with changing batteries, windshield wipers and run tests on vehicles when their ABS light is on. Also have a machine equipped to test batteries, alternators and starters. I would consider myself as a sales person in this job as well, because you have to know what parts you are going to sell, so the customer and their vehicle is taken care of properly.

DFA BCI/Frazier - Fort Polk, LA October 2015 to 2017

As a Dfa (prep), I also work in the food industry, where I serve the military at an in-house facility or in the field. The cook will cook the food and me as a prep, will set the food up in diner or marmite and serve it to each person as they ask for it.

SERVERS: TO GO’S Wagon Master Steakhouse - Leesville, LA January 2016 to January 2017

Started off in salads, where I would make and prep salads to be served to customers before they were served food. I was then moved to prep, which is where I cut the lettuce and bagged it along with all the sides that come with a salad, also prepped the hamburger meat for the burgers that would be cooked in the kitchen. Then I moved to the hostess, where I seated the customers. Then I moved to a plate runner, where I served their food to them at the desired table. Now I work in Togo’s, where I take calls in orders and bag food and all sides according to orders that I put in the system.

Manager Check Into Cash - Leesville, LA January 2013 to September 2014

As manager of this payday and title loan company, we also offered western union, check cashing and reloadable master cards. My job entailed making five week schedules, ordering supplies for all the office equipment, which in the end, kept the company fully stocked. My company started with a clientele of eighty payday loans, which grew to 130; title loans which grew to over 40 titles loans, all under my management. On a weekly basis this one center done over three hundred transactions. Making my center, for the time frame I was there, highest increase in revenue, highest increase in payday loans and one hundred percent increase in title loans.

Shift runner/Driver Domino's Pizza - Leesville, LA February 2012 to October 2012

Starting off as a delivery driver at this food company, it was my nightly duty to make sure each customer received their food on time and in a friendly manor. If customers were not satisfied they had the right to go online and rate me as a driver, from a one star to a five star, my rating was a five star. As shift runner/CSR, my nightly duty was in the store. I was back up: it was my job to make sure things were done according to Domino's protocol.

Crew leader/Driver American Moving and Storage - Leesville, LA March 2011 to November 2011

This job as a driver also required a chauffeur's license. This company boxed military and civilian items to relocate the family to his or her new location. As a crew leader it was my responsibility to log each box, label it accordingly on the correct log sheet. The customer would sign off on sheet when he inspected boxes himself and then would receive a copy of paperwork,

Driver Vernon Council on Aging - Leesville, LA September 2010 to September 2011

As a driving company, the first qualifications you must have in order to work for the state is a chauffeurs' license and a clean driving record. Daily duties include driving patients to doctor appointments and other places of their choice. Keeping the driving log of clients transported.

Manager/Cashier Leebo's - Leesville, LA February 2001 to March 2007

As an employee of this past convenient store, my position started as a cashier and ended as manager. My management duties included payroll, bank deposits, inventory, hiring, and firing, running the whole store, along with making weekly schedules, cigarette, grocery, and beer orders for daily sales.

EDUCATION

Associate in Business Administration for Accounting CLTCC Lamar Salter - Leesville, LA January 2017 to May 2019

2 years in Math Education/General Studies Northwestern State University - Fort Polk, LA 1999 to 2001

High School diploma Anacoco High School - Anacoco, LA

Skills

Customer Service, any office equipment and can operate heavy machinery (10+ years), Accounts Receivable (Less than 1 year), Invoice (Less than 1 year), Accounts Payable (Less than 1 year), QuickBooks (Less than 1 year), AP

Certifications/licenses

Chauffeurs' license

Associates of Applied Science TD business Office Technology TCA General Clerk CTC Customer Service Representative CTS Accounting Office Assistant AAS Business Office Technology

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