Pharmacy Clinical Pharmacist
Resume:
Sufian A. Otoum, Pharm D, MSc-HCM
Walnut, California, 91789
Email: ******@*****.***
Mobile: 909-***-****
Executive Summary
Rigorous clinical education and training experience.
Proficient at setting clinical education learning objectives and analyzing processes and outcomes.
Recent inpatient, clinical, and outpatient experience centered around pharmaceutical care.
Medical/scientific publications experience in the pharmaceutical and health care industry.
Experience in managing/mentoring academic research.
Working knowledge of quantitative and qualitative statistical concepts and techniques.
Experience in forming and mentoring clinical manuscripts, abstracts, posters, and oral presentations.
Knowledge/skills in managing research methodology.
Pharmacovigilance and Medication Safety specialist.
Recent acute care, outpatient, and retail pharmacy experience.
Thorough knowledge and understanding of California Pharmacy Law, Department of Health Services, Good Clinical Practice (GCP), USP Chapters 797 and 800, Title 22, DEA requirements, and Joint Commission requirements.
10 years of experience in acute care settings.
10 years of experience in the fields of pharmacy practice consultancy, pharmacy education and training in diverse roles across the organizational hierarchy.
Substantial Medication Therapy Management knowledge experience.
Extensive Medication Reconciliation knowledge and experience.
Skilled in guiding daily pharmacy practice operations and transformation.
Adept at assessing training needs, testing innovative ideas, and maintaining motivational approach even through major challenges.
Outstanding written and oral communication skills, and interpersonal skills.
Proficiency in contemporary pharmacy technology, and general computer technology.
Proven interest in scholarly pursuits.
Skilled in teaching, mentoring, and training pharmacy doctorate students.
Proven implementation of contemporary evidence-based pharmacy practice.
Excellent organization skills, communication, presentation, and interpersonal skills; capable of resolving multiple & complex issues and motivating staff to peak performance.
Experience with MS Office applications, especially Excel.
Professed at Pharmacy Informatics and Pharmacy Technology.
Experience with data management and analysis.
Strong qualitative, and quantitative analytical skills.
BLS/CPR and ACLS certified by AHA.
COVID Care Certified by ASHP and WHO.
APhA- Certified Immunizer.
Education
Doctor of Pharmacy (Pharm D), University of Florida, Gainesville - U.S.A, FL (Dec 2010)
Master of Science in Health Care Management, California State University of Los Angeles., U.S.A (Jul 2006)
Bachelor of Science in Pharmacy, Amman University – Amman, Jordan (Aug 1997)
Bachelor of Science in Mathematics and Statistics, Mutah University – Mutah, Jordan, (Feb 1993).
Other credentials
APhA Pharmacy Based Immunization Delivery certificate by American Pharmacists Association - (obtained 12/2020)
BLS/CPR - American Heart Association
ACLS - American Heart Association
COVID Care Certified by ASHP (Obtained: 10/2020)
COVID-19 Vaccination – CDC Updates Certification by ASHP (Obtained 11/2020)
Diabetes Medication Therapy Management – National Certificate Training Program, Postgraduate Healthcare Education LLC. – USA (Obtained: April 2019)
Medication Therapy Management – National Certificate Training Program, Postgraduate Healthcare Education LLC. – USA (Obtained: Sep 2017)
Registered Pharmacist, California State Board of Pharmacy, (since September 2001) RPH 53174
Professional Experience
Consultant Pharmacist (Jan 2008 – Present)
Contractor
Walnut, California, USA
Recent projects:
Home infusion clinical pharmacist-contractor (March 2022 – June 2022)
Ascendo Staffing/ Kroger Specialty Pharmacy
Torrance, CA
oAnswer patient questions and deliver clinical excellence to each patient.
oInteract with nurses, dieticians, technicians, labs, and physicians to coordinate home care for patients.
oReduce health care costs/improve outcomes by supporting patient recovery in a home setting.
oPerform Drug Utilization Reviews.
oDetermine therapy, dosage, administration techniques, as well as therapeutic outcomes appropriateness and communicate with prescribers, infusion nurses, as well as patients accordingly.
oReport and document ADRs, and consult patients, care givers, nurses, and prescribers about the optimal methods to manage such ADRs bases on evidence-based medicine, and clinical judgment.
Appeals Clinical Pharmacist- Contractor (Nov 2021-March 2022)
TotalMed Staffing/ Optum- United Health Group
Remote- Costa Mesa, California, USA
oProcessed requests for insurance coverage of formulary and non-formulary drugs that reject at the dispensing pharmacy and/or rejected by prior authorization pharmacist.
oPracticed decision making based on pre-determined plan criteria that are setup based on evidence-based medicine and includes the exercise of appropriate clinical judgment.
oReviewed all adverse coverage determinations before final decisions are rendered and as required by law.
oWorked in conjunction with Medical Directors to render final decisions on coverage determinations.
Pharmacist in Charge-short term assignment (May 2020 – July 2020)
Alta Hospital System – Southern California Hospital
Hollywood, CA
oReduced medication delivery time to hospitals’ floors by approximately 50%.
oSignificantly reduced dispensing medication errors through performing Root Cause Analysis.
oIncreased adherence to hospital’s drug formulary by more than 25%.
oReviewed, streamlined, and updated policies and procedures related to controlled medications.
oEstablished and implemented safeguard checks for verifying loaned and borrowed medications.
oImproved the mechanisms of medication orders documentation upon pharmacy order verification through creating a relevant systematic documentation process.
oAnswered to and handled a scheduled Board of Pharmacy inspection.
Former projects:
Worked at different hospitals, LTCs, and managed care organizations.
Analyzed and reported Adverse Drug Reactions, Medication Errors, and near misses.
Functioned as Pharmacist in Charge/Pharmacy Manager, when needed.
Reviewed medication orders for appropriateness and accuracy including, but not limited to contraindications, allergies, dose, frequency, duplicate therapy, and formulary status.
Performed Medication Reconciliation upon admission, transition of care, and discharge.
Interpreted, clarified, and rectified physician medications’ orders, including the medication reconciliation process.
Monitored patients on specified target drugs and initiate Pharmacokinetic Dosing Protocols.
Evaluated drug therapy for appropriateness and provided drug therapy recommendations to clinicians.
Dispensed the final product for administration and performed patient counseling.
Detected and reported adverse drug events and medication errors.
Supervised and trained pharmacy technicians to assure accurate order entry, preparation, and proper technique according to USP 797/USP 800.
Participated in development of drug protocols and clinical pathways.
Performed drug usage evaluations on selected drugs and reported results to the Pharmacy & Therapeutics Committee.
Completed quality assurance auditing as required for prescriptive authority
Trained pharmacy staff and evaluated their competencies.
Analyzed and determined clinical training learning objectives.
Participated in formulating clinical training material and rubrics.
Inpatient Clinical Pharmacist (May 2021 – Feb 2022)
Bakersfield Heart Hospital
Bakersfield, California, USA
Assisting the DOP in managing clinical and distributive pharmacy operations.
Exercising evidence-based and experience-based clinical judgment in reviewing and evaluating patient’s drug therapy.
Providing clinical pharmacy consultations related to infectious diseases management, anticoagulation, renal and hepatic dosing, pain management, and other pharmaceutical care aspects.
Collaborating with medical and nursing staff to provide quality patient care.
Reviewing Automatic Drug Cabinets overrides for appropriateness and completion.
Reviewing, analyzing, reporting, and resolving Adverse Drug Reactions (ADRs) by several methods such as triggers’ tool.
Reviewing, compounding, and accurately dispensing pharmaceuticals and IV admixtures from a direct copy of the physician’s original medication order
Preparing, maintaining, updating, and monitoring each patient’s medication profile as required.
Charging and crediting medication to patients.
Dispensing and maintaining appropriate records for all controlled substance medications, and other medications in conformance with federal and state laws
Assisting in teaching, training and supervising pharmacy interns and technicians •
Assisting the medical and nursing staff on all problems pertaining to medication orders or pharmacy policy and procedures.
Promoting a positive and cooperative attitude in dealing with nurses, medical and other personnel, and with the public
Maintaining professional knowledge by attending continuing education programs, by reading professional and technical journals, and by participating in pharmacy-conducted in-service lectures
Maintaining a neat, clean, and orderly department.
Per Diem Pharmacist (May 2021 – Present)
CVS Pharmacy- California, USA
Conducting and documenting more than 100 drug utilization reviews daily.
Completing comprehensive Medication Therapy Management for selected patients.
Supporting the Pharmacy Manager in leading and directing pharmacy operations and staff.
Supporting Pharmacy Interns and Pharmacy Technicians in performing daily functions.
Assist in training newly hired pharmacists.
Staff Pharmacist (October 2019 – May 2021)
CVS Pharmacy- California, USA
Conducting and documenting more than 100 drug utilization reviews daily.
Completing comprehensive Medication Therapy Management for selected patients.
Supporting the Pharmacy Manager in leading and directing pharmacy operations and staff.
Supporting Pharmacy Interns and Pharmacy Technicians in performing daily functions.
Accountable for supporting the management, oversight, and operation of all aspects within the pharmacy, including:
oPatient Safety
oRegulatory Requirements
oQuality Assurance
oCustomer Service
oPersonnel Management
oInventory Management
oFinancial Profitability
oWorkflow Management
Distance Learning Professor /Mentor (Feb 2017 – Feb 2020)
Swiss Management Center University via Transformational Learning Center- Ohio, USA
Conducting healthcare management related research.
Mentor doctoral students throughout their dissertation journey until dissertation publication.
Facilitate online courses delivered via virtual, interactive, web-based classrooms.
Mentor doctorate and master’s level students in the completion of their dissertations and capstone projects that are related to various topics such as Not-for-Profit Project Management, Healthcare Management, and Pharmaceutical Marketing.
Design and develop new courses (courses’ descriptions, learning objectives and outcomes, instructional/learning material, learning activities, assessments/assessments’ rubrics).
Prepare course shell with updated information, web links, instructor bio for the classes.
General Manager – Clinical Pharmacy Training Consultant (May 2015 – Sep 2019)
Porter Consultations and Training LLC., Amman, Jordan
Provided pharmacovigilance and medication safety training/workshops to pharmacists and pharmacy students.
Consulted/assisted inpatient and ambulatory pharmacies. This entailed performing the followings:
oTrained Jordanian pharmacists on the SMART Pharmacist program directed by American Accreditation Council of Pharmacy Education (ACPE).
oImplemented a Medication Therapy Management (MTM) Program in ambulatory pharmacies that were interested in the program.
oConducted medication safety and pharmacovigilance workshops and provided hands-on training to more than 5,000 licensed pharmacists.
oPrepared and updated medication safety Standard Operation Procedures.
oPrepared and managed cyclical medication safety reports at several private hospitals.
oProcessed and followed-up on Adverse Drug Reactions (ADEs) case reports at several private hospitals.
oProvided professional support and supervision to inpatient pharmacists at several private hospitals (IV admixture and PN; order entry; medication reconciliation; patient education; pharmacokinetics; other related functions).
Provided clinical pharmacy operations management consultations to healthcare facilities and healthcare management consultations to healthcare organizations.
Partnered with various national and international colleges of pharmacy for developing and delivering educational and training programs, based on changing professional needs in the field of pharmacy practice.
Defined and implemented operational strategies aligned to organizational strategic educational objectives.
Worked with nonprofit pharmaceutical organizations to develop and renovate pharmaceutical care practice.
Assisted nonprofit pharmaceutical organizations in developing accredited Continuous Professional Programs (CPD) programs.
Assisted pharmacy colleges in obtaining international accreditations.
Clinical Manager – Contractor (Dec 2014 – April 2015)
Cardinal Health Inc., California, USA
Coordinated the hospital pharmacy’s efforts in dealing with JC survey and inspection.
Coordinated the hospital pharmacy’s efforts in dealing with CDPH survey and inspection.
Rewrote policies related to medication safety and coordinated the approval of such policies by the relevant hospital’s committees (P&T; Medication Safety; Patient Safety).
Organized/coordinated pharmacy staff’s Continuous Education and Professional Development.
Implemented Medication Reconciliation policy and trained staff accordingly.
Clinical Pharmacist and Assistant Professor of Pharmacy Practice (Dec 2012 – Dec 2014)
Gulf Medical University, Dubai, U.A.E
Conducting clinical pharmacy/pharmacy practice research.
Managed scientific publications at the College of Pharmacy.
Mentored students who formed posters and oral presentations for national and international scientific conferences.
Functioned as a medication safety leader.
Practiced as chief clinical pharmacist in the university’s hospital.
Established and implemented Pharm D students experiential training guidelines and processes.
Established and taught the following courses: Healthcare Systems; Pathophysiology & Pharmacotherapy: Cardiology; Pathophysiology & Pharmacotherapy: Endocrinology / Rheumatology /Obstetrics /Gynecology; Drug Information and Literature Evaluation; Clinical Pharmacy - Disease and Therapeutic Management I; Clinical Pharmacy - Disease and Therapeutic Management II. I was the lead faculty and the main assessor for those courses.
Directed, obtained necessary regulatory approvals, and followed up on Pharm D students experiential training when they pursued such training at external healthcare facilities.
Pharmacy Practice Program Chair (Sep 2011 – Nov 2012)
Higher Colleges of Technology, Dubai, U.A.E
Managed academic writing, scientific research, and publication at the department of health sciences.
Monitored practical pharmacy training and evaluation of pharmacy students to align with learning requirements of the curriculum and institute standards.
Interacted with members from local, regional, and international hospitals to align experiential course curriculum to industry requirements to enhance placement potential.
Set up departmental budgets, goals, objectives, and priorities.
Senior Clinical Pharmacist / Inpatient Pharmacy Manager (Jun 2007 – Jun 2010)
Johns Hopkins Medicine managing Tawam Hospital, Abu Dhabi, UAE
Supervised more than 60 inpatient pharmacists and pharmacy technicians.
Trained and answered questions of inpatient pharmacists (IV admixture and PN; unit dose drug distribution, order entry; medication reconciliation; patient education; pharmacokinetics; other related functions).
Performed daily patient care- focused clinical rounds with doctors, medical interns, satellite pharmacists, and nurses.
Supervised the drug information pharmacy team.
Member of the Pharmacy and Therapeutics Committee.
Co-chair of the Medication Safety Committee.
Co-chair of the Pharmacy Nursing Committee.
Pharmacy Operations Manager (Jan 2005 – Jun 2007)
Mission and Community Hospitals of Huntington Park, Los Angeles, CA, U.S.A
Supervised full time and registry pharmacists and pharmacy technicians at both hospitals.
Assisted the department’s director in implementing and enforcing policies and procedures, managing department’s budget, and, and meeting regulatory requirements.
Performed and supervised IV admixture operations.
Communicated and collaborated with prescribers to optimize prescribing strategies.
Managed drug formulary.
Established guidelines and supervised reporting pharmacy interventions.
Was the on-call pharmacist 90% of the time.
Relief Pharmacist (Jan 2004 – Jan 2005)
Asereth Medical Services, CA, USA
Worked at various hospitals and medical centers (examples: MLK inpatient and outpatient pharmacies; Olive View Medical Center; Arrowhead Medical Center).
Dispensed unit-dose medications. and verified/distributed IV admixtures.
Provided drug information consultations to physicians and nurses.
Supervised pharmacy technicians and intern pharmacists.
Reconciled medications upon admission and upon transition of care. Assisted nurses and doctors in reconciling discharge medications.
Counseled outpatients on the proper use of medications.
Prepared and dispensed sterile chemotherapy medications.
Entered and verified medication orders.
Dosed antibiotics, anticoagulants, anticonvulsants, and initiated/maintained parenteral nutrition as per pharmacy protocols.
Inpatient Pharmacist/Interim Pharmacy Director (Sep 2001 – Dec 2003)
Greater El Monte Hospital, South El-Monte, CA, U.S.
Supervised full time and registry pharmacists and pharmacy technicians.
Enforced pharmacy’s policies and procedures
Eliminated overtime completely.
Prepared IV admixtures/PN/sterile chemotherapy medications.
Communicated and collaborated with prescribers to optimize prescribing strategies.
Provided pharmacy on-call service as per schedule.
Supervised and reported pharmacy interventions.
Internship
Graduate Pharmacy Intern, Beverly Hospital, Montebello, CA (Aug 2000 – Sep 2001)
Graduate Pharmacy Intern, Rite Aid Pharmacy, Beverly Hills, CA, USA (Aug 2000 – Sep 2001)
Memberships
California Pharmacists Association, since 2020
The American College of Healthcare Executives, since 2006
American Society of Health system Pharmacists, since 2003
Publications
Otoum S. Relationship between availability of emergency department-based clinical pharmacy services and incidence of medication errors in emergency departments: a systematic review. Gulf Medical Journal 2013; 2(1):3-9
Shantakumari N, Eldeeb R, Ibrahim S, Sreedharan J, and Otoum S. Effect of PUFA on patients with hypertension: A hospital-based study. Indian Heart Journal 66 (2014) 408-414
Seminars and Professional Development Workshops (provided by Sufian Otoum):
Highlights on the Assessment of Evidence for COVID-19-Related Treatments. A presentation to hospitalists at Bakersfield Heart Hospital. Bakersfield, California, USA, 2021
Role of Inpatient Pharmacists in Managing Drug Shortages, A lecture presented to School of Pharmacy’s faculty members, West Coast University, California, USA, 2019
Medication Therapy Management and Patient Education, Continuous Professional Development Program, Jordan Pharmacists Association, Amman, Jordan, 2018
Professional Communications and Design Thinking Skills in Hospitals, Ibn Al Haytham Hospital, Amman, Jordan, 2018
Pharmacy Practice in Healthcare Systems Diploma Program, Applied Sciences Private University, Amman, Jordan, 2018
Pharmacovigilance and Institutional Pharmacy Practice Management Professional Diploma, Amman University Jordan, Amman, Jordan, April 2018
Antimicrobial Stewardship Program Cardinal Health Inc, California, USA, January 2015
Recent Trends in Teaching Clinical Pharmacy, Gulf Medical University, March 2014
Role of Pharmacotherapy in the Prevention and Management of Macro vascular Diabetes Complications Scientific Conference on Diabetes Complication – Prevention and Management, Gulf Medical University, U.A.E June 2013
Raising Pharmacy Practice to Global Standards, National Scientific Conference on Contemporary Dimensions of the Pharmacy Profession, Gulf Medical University, U.A.E March 2013
Drug-induced oral/dental disorders Medical Education Workshop, Gulf Medical University, U.A.E Jul 2011
Analysis and Evaluation of: Randomized Trial of Omalizumab (Anti-IgE) for Asthma in Inner-City Children (N Engl J Med. 2011 March 17; 364 (11): 1005–1015), Medical Journal Club Conference, Mission Hospital, California, U.S.A, March 2011.
Analysis and Evaluation of: Treatment of Acute Otitis Media in Children under 2 Years of Age (N Engl J Med 2011; 364:105-115), Medical Journal Club Conference, Mission Hospital, California, U.S.A, January, 2011
Utilizing IHI Trigger Tool for Monitoring and Minimizing Adverse Drug Events, 1st Patient Safety Conference, Tawam Hospital in affiliation with Johns Hopkins Medicine and United Arab Emirates University U.A.E, May 2010
Sulfa Allergy: Are all Sulfa Drugs created equal? Educational presentation provided to Internal Medicine Team, Shands Hospital/University of Florida, U.S.A, Feb 2010
Dosing Warfarin: Guidelines and Clinical Cases, Educational presentation provided to Internal Medicine Team, Shands Hospital/University of Florida, Florida, U.S.A, July 2009
Continuous Pharmacy Education: A Global Outlook. Executive presentation provided to the Health Authority of Abu Dhabi Subcommittee for Continuous Pharmacy Education, Health Authority of Abu Dhabi (HAAD), U.A.E, Feb 2009
A Systematic Review of the Relationship between Clinical Pharmacy Services and Unit Dose Drug Distribution System. Clinical governance report and presentation provided to the executive management team of Tawam Hospital, April 2008
Analysis and Evaluation of Efficacy and Safety of Epoetin Alfa in Critically Ill Patients (N Engl J Med 2007; 357:965- 976), Medical Journal Club Conference, Huntington Park Community Hospital, U.S.A, May 2007
How to conduct continuous pharmacy development activities- Ensuring sustained professional competence in pharmacy- CPD methods and skills workshop offered to pharmacy directors, Drug Consultants Inc, California, U.S.A, Dec 2006
Methicillin-Resistant S. aureus Infections among Patients in the Emergency Department. A Pharmacy Perspective
Conference- Updates on Emergency Medicine, Drug Consultants Inc. California, U.S.A, Aug 2006
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