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Customer Service Administrative Assistant

Location:
San Fernando de Camarones, San Fernando, Trinidad and Tobago
Posted:
September 05, 2022

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Resume:

SHAWNEA M. BROWNE

PROFESSIONAL SUMMARY

To proficiently, responsibly and punctually perform all tasks assigned as required by my employer in the interest, development and character of the company, as well as to personally advance myself in order to provide the best services.

CONTACT

PHONE:

868-***-****

868-***-****

EMAIL:

adsf44@r.postjobfree.com

HOBBIES

Photography

Working with children and young people

Charity & Volunteer work

Motivational speaking

EDUCATION

University of the Southern Caribbean

Maracas, St. Joseph

January 2016 – May 2021

BSC Psychology

WORK EXPERIENCE

Ministry of Education – Special Education Instructor II

April 2019 – January 2022

Duties and responsibilities included:

Teaching and re-inforcement, creativity, use of resources to accommodate students’ specific needs, logs and reporting, adhering to holistic needs, academic guidance, patience, use of Microsoft Office.

Marabella Family Crisis Center – Trainee/Counsellor

July 2020 – December 2020

Duties and responsibilities included:

Interviewing, assessing and listening to clients, field work in the community, hamper/clothing/food distribution drive, filing and other administrative duties, referrals and casework activities.

Mc Donald’s – Cashier/Customer Sales Representative

July 2015 – April 2019

Duties and responsibilities included:

Cashiering, food and drink preparation, displaying of exceptional customer service, rapport building, working with teams, communication, resolving concerns.

SKILLS

Microsoft Office * Strong work ethic

Time management * High level of integrity

Ability to meet deadlines (Fast paced environment)

Administrative & Clerical Skills * Communication

Customer Service * Organization

Strong work ethic * Reporting & Filing

Conflict resolution * Flexible & Adaptable

Patient and Empathetic * Good listening skills

CERTIFICATES

8 CXC O’LEVELS

ADDITIONAL SKILLS/TRAINING

Telephone Etiquette & Improving Communication Skills Workshop - T&T Business Etiquette & Protocol Specialist Ltd (2019)

6 Key Qualities of an Administrative Assistant Workshop – T&T Business Etiquette & Protocol Specialist Ltd (2019)

REFERENCES

LAVERNE HALL-PARRIS – TEACHER II

CONTACT: 799-5771 REG # 56441

ALEAH THOMAS – MANAGER (MC DONALDS)

CONTACT: 360-5299

DARCELLE ARINDELL - NURSE

CONTACT: 490-7151



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