Customer Service School Care
Resume:
**E
Sierra-Rose Hausmann
I’m an experienced worker that is dedicated, kind, and hardworking. My expertise is primarily in a fast-paced customer service work environment. My multitasking skills are one of my most impressive qualities when it comes to a professional work environment.
331 Railroad St.
Denver, PA
17517
**********.**********@*****.***
EXPERIENCE
Mangia! Italian Restaurant & Pizzeria, 322 E Wyomissing Ave, Mohnton, PA 19540— Waitress and Hostess
May 2016 - March 2017
I memorized both the food and drinks menu outside of my time at work. My responsibilities consisted of seating customers, providing menus, assigning tables to servers, taking drink and food orders, preparing appetizer food and drinks, answering customer questions and concerns efficiently and professionally, provide fast food service, bussing tables, and training new employees.
Ebenezer Groceries, 465 N Reading Rd, Ephrata, PA 17522— Produce
May 2017 - August 2017
My responsibilities consisted of cleaning produce, boxing and pricing produce, displaying produce for customers, providing efficient service for customer questions and concerns, lifting heavy boxes, cleaning the work area, and closing the work area.
Dairy Queen Grill & Chill, 5710 Perkiomen Ave, Reading, PA 19606 — Drive Thru and Front End Customer Service
January 2018 - March 2018
My responsibilities consisted of following procedures for safe food preparation, constant cleaning of work and customer area, taking customer orders, working the cash register, preparing food in a fast and professional manner, resolving customer complaints, opening and closing the workplace.
Talus Rock Retreat, 291 Syringa Heights, Sandpoint, ID 83864— Hospitality Intern
October 2018 - March 2019
My responsibilities consist of following both verbal and written instructions, cleaning rooms and work areas, organizing, making phone calls, greeting guests, and doing online research.
Taco Bell, 476930 Hwy 95, Ponderay, ID 83852— Food Service and Customer Service (Cook and Cashier)
October 2018 - March 2019
My responsibilities consisted of preparing back up food, following food safety procedures, closing shop, preparing food for customers, taking customer orders, working the cash register, working the drive-thru, and solving customer complaints.
Bar-B-Q Pit, 4741 Penn Ave, Sinking Spring, PA 19608— Counter, Cook, Server
March 2019 - August 2020
My responsibilities consisted of following both verbal instruction, stocking items in preparation for the rush, working the drive-thru, taking phone calls, working the cash register, running food to tables, and making sure all food items are correct and presentable before handing out to customers. My other responsibilities were to cook food for customers, take customer orders, run the kitchen line, lift heavy items, pay attention to stock, wash dishes, and pay attention to coworkers’ hours to determine break and leave times.
Edible Arrangements, 3564 Penn Ave, Reading, PA 19608— Delivery Driver and Fruit Expert
August 2020 - March 2022
My responsibilities as a delivery driver involve finding correct customer orders for driving routes and taking deliveries to the correct addresses. However my responsibilities as a fruit expert include cutting fruit, inspecting fruit, dipping fruit in chocolate, making chocolate fruit boxes, making arrangements, washing dishes, wrapping and boxing gifts for customers.
Colonial Sports Before and After School Program, 168 Shillington Rd, Sinking Spring, PA 19608- Counselor
September 2021- March 2022
My responsibilities as a before and after school care counselor is to make sure all children in the program make it to school and from school by riding on the buses with them. I am to make sure they follow all of their school rules and program rules. I am responsible for their snack times and keeping them occupied. I am also responsible for their overall safety and how they interact with their peers.
Hollywood Casino, 6021 Motrgantown Rd., Morgantown PA 19543- Accountant Team
March 30, 2022- July 2022
My responsibilities as casino accountant member were to verify all amounts of income from customers while also accounting for money that the organization lost. I was to physically gather both all of cash and paper money from slot machines, table games, ATMS, kiosks, and jackpots. I would count the cash through a machine nd verify the cash amount of millions of dollas myself through math. This job I left because I apple full- time but did not receive full-time hours.
EDUCATION
Governor Mifflin High School, 101 S Waverly St, Reading, PA 19607 — Freshmen-Junior Year
August 2014 - June 2017
I’ve maintained a reasonably good GPA while being able to participate in afterschool activities and working a part-time job.
Clearview Girls Academy, 20 Barefoot Lane, Heron, MT 59844 — Senior Year
April 2018 - June 2018
I’ve maintained high grades while being able to participate in school activities. Living with thirty other girls has taught me patience, respect, responsibility, and the ability to be able to resolve and avoid conflict.
SKILLS
●Efficient
●Written and verbal communication
●Time management
●Ability to work under pressure
●Teamwork
●Solitary work
●Flexibility
●Adaptability
●Creativity
●Leadership
●Conflict Resolution
●Detail-oriented
●Responsible
●Quick learner
●Able to hold confidentiality
●Analytical
●Organizational skills
●Work-oriented
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