Data Entry Safety Supervisor
Resume:
ADBDULHALIM ALBISHIR
SERVICE MANAGER
LEADERSHIP
COMMUNICATION
SELF!MOTIVATION
DECISION MAKING
ADAPTABILITY
PRO SKILLS
Bachelor Business Administration
King Faisal university
ARABIC
EDUCATION
Saudi
12 Dec 1980
married
Phone
*****.***@*****.***
CONTACT ME
EXPERIENCE
SUMMARY
Nokia Certi!cation Training
Customer Feelings Quality service training
English Language on king Fahad University
(grade !"& grade# $ month
#e Data entry Computer degree
ISO Quality management Improvements
CRM customer relationship management
IPhone online certi!cation training
Samsung online training
KAIZEN & ٥S Training
Blackberry online training
Sony Erickson Certi!cation Training
Service Manager
Al-Hassa Hofuf
Open and established brand new Service Center Location Interview,select and hire Sta% and Engineers for Service Centers. Manage the daily operation, reports, KPI Analysis, Customner satisfaction survey, weekly meeting
Weekly and Monthly reporting to Country Manager and Operationsreview
Sta% daily morning and evening meeting.
Warranty and out of warranty Claims submission, follow up and payment collection
Logistic Ordering and follow up of stock, equipment and spare parts Sta% work schedule, day o% and vacation plan Knowledge training online and certiñcation for all sta% as per Company requirement
Call center follow up both supplier agent and company Ministry of Chambers and Commerce complaint assistance DEC 2017-FEB2021
100%
80%
90%
80%
100%
LANGUAGES
ENGLISH
AREAS OF EXPERTISE
Ex. Marketing Brands
Ex. Marketing Brands
Area Supervisor
Axiom telecom
Eastern Region
Audit and visit all locations and service centers operation. Supervised the Technical team leaders for day to day activity. Multi brand Training and product update for 1PHONE, SAMSUNG, BLACKBERRY, NOKIA, MICROSOFT, LENOVO, HUAWEL, and SONY. Multi brand Management Warranty Claims.
Multi brand #ird Party Insurance Claims.
Government relation o&cer for customer issues and complaints Handle logistic operations shipping and receiving
ISO Compliance certi!cation review and preparation. Audit Financial operation cost for service centers Working in ithe sales department consists of a set of business activities and processes that help a sales organization run e%ectively, e&ciently and in support of business strategies and objectives. #e sales department generally includes sales, sales support or business operations
MR 2005 -OCT 2016
Sales Representative
Al-Rashed Building Material Co.
Al-khobar
Coordinate and present company materials to di%erent client for selling Building materials.
Arrange bus Al-khobar
iness deals and o%ers good value discounted materials. Loan materials to contractors
Cash payments and credit collection.
FEB2004 - FEB 2005
COURSES
OSHA 45
Engineering Tracks
Occupational safety supervisor diploma
ISO 9001 - Quality management
Improvements
ا 9 ا د90 78+(ا156ت وا./0123 وا+*(ده
CRM
customer relationship management
KAIZEN & 5S Training
• KAIZEN & 5S Training
Customer Feelings
Quality service training
#e Data entry
• #e Data entry Computer degree 90%
Contact this candidate