Customer Service Associate

ALYSSA SMITH

*** ***** ***** ******** ******** Rd Lithonia, GA. 30058 · 470-***-****

*********@*******.***.***

I’ve always enjoyed meeting new people and it comes naturally to me to maintain a lot of relationships. I’m your typical extrovert, which has really helped me in my career. My natural customer service abilities have enabled me to excel in customer satisfactory roles such as this one.

EXPERIENCE

AUGUST 2020 – PRESENT

CUSTOMER SERVICE ASSOCIATE, lowes

As a customer service associate, it’s my job to ensure that customers understand promotions on the latest products, successfully answer questions that meet their needs and perform returns if they’re 100% satisfied with the products they’ve previously bought.

MAY 2020 – JULY 2020

CASHIER, chick-fil-a

As a cashier, it was one of my duties to make sure that the customer felt welcome in a fast-paced environment. I and my coworkers had to ensure that the customers received everything that they’ve ordered and that they leave the restaurant feeling like their needs have been met.

AUGUST 2019 – APRIL 2020

CASHIER, WALMART

As a cashier, it was one of my duties to make sure that the customer felt welcome in a fast-paced environment. I and my coworkers had to ensure that the customers received everything that they’ve purchased and that they leave the store feeling like they’ve spent an amount that met their price quota, and if they’re not pleased with their purchase, they could always return the items (not food related).

EDUCATION

AUGUST 2018-PRESENT

ASSOCIATES OF ARTS, georgia state university

OCTOBER 2015- MAY 2018

HIGH SHOOL DIPLOMA, lithonia high school

SKILLS

Empathy

Team player

Multitasking

Flexibility

Time Management

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