Data Entry Customer Service

SHEKU WARITAY

Phoenix, Arizona ************@*****.***

Articulate

Committed

Team player who is adaptable and goal-oriented and has experience in scheduling, customer relationship management, and document control. Adaptable

Customer service specialist with [Number] years of [Type] experience who is dedicated and detail-oriented.

Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.

Proactive

Multi-tasker with a track record of success as a team leader. Customer-focused

Focused

Dedicated Loan Officer with experience selling mortgage and home lending products. Team Leadership

Knowledge of VA loan process

Banking

Customer needs assessment

Customer service-focused

Client assessment and analysis

Excellent time management

Report writing

Reliable

Data Management

Credit

Analytical

Financial Services

Business Development

Data entry

2016

Bachelor of Science Banking and Financial Njala University Bo, Southern Province

2nd class degree with honors

2011

High School Benevolent Islamic Secondary School Makeni, Northern Province 3/19 to 7/21

Loan Officer Salone Microfinance Trust Makeni, Northern Province Was in charge of document preparation, financial models, and presentations. Developed new loan prospects by making weekly cold calls to [Number] people. Was successful in achieving proper compliance and accurate executive reporting. Maintained a friendly and professional demeanor when dealing with customers. Maintained a high level of professionalism and calmness with all personnel even in high-stress situations.

Ensured that bank records and client information were kept private. Professional Summary

Skills

Education

Work History

6/16 to 1/19

Finance Manager Tawaleh Agro-dealers Enterprise Makeni, Northern Province Monthly budget monitoring and deviation analysis, with follow-up constructive reports to management

Developed and administered annual budgets following analysis and research. Led banking tasks, business administration, and financial decision-making to ensure first-class client services.

Trained new and existing employees in various financial procedures in order to help them prepare for their jobs.

Prepared [Type] budgets worth over $[Amount] to effectively manage financial standings.

5/15 to 3/16

Teacher Every Nation Academy Makeni, Northern Province Encouraged students with particular academic interests to pursue them to the fullest extent possible.

Taught [Type] students how to improve their knowledge and test their abilities. Assessed students' progress and met with parents to discuss their children's progress. Prepared and graded [Timeframe] subject tests for students. 2/11 to 10/14

Security Guard Sierra Leone Petroleum Company Makeni, Northern Province Made the necessary outgoing calls to confirm the alarms, dispatch the appropriate authorities, and notify the appropriate parties.

Worked to resolve urgent issues, such as [Type] and [Type] incidents, both independently and collaboratively.

Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot.

Used effective time management when it came to personnel and security asset coordination and accountability.

Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public.

Kept track of employee activities and ensured that they complied with security regulations.

Aided criminal investigations by working closely with local law enforcement officials.

Checked the identification of everyone who entered and exited the facility to eliminate unauthorized visitors.

Protected personal and company property from robbery, vandalism, and unauthorized entry.

Spearheaded [description] initiative, resulting in [improvement]. Increased sales [Number]% over [Timeframe].

Maintained a positive net cash flow Number for [Number] months in a row. Consistently maintained [Number]% or better of established production goals. Developed prospects for new loans by conducting [Number] weekly cold calls. Built client base of [Number] investors, surpassing customer retention and business development goals.

Accomplishments

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