General Manager Restaurant

Dieudonne Antoine

******@*****.*** / 772-***-**** / 301 NE Glentry Ave, Port Saint Lucie, FL

Summary

I am versatile professional with excellent organizational skills. I am Capable of managing multiple tasks simultaneously and meeting tight timelines. Hired, trained and supervised both small and large teams. I am looking to secure a full time administrative position that will allow me to utilize my skills, training, and experience. I am Organized, dependable, hardworking individual with the experience, training, and motivation to meet your needs. Lastly, I am looking to make a transition from Restaurant management to the Health Care administration business and with my Bachelor's degree in Health Administration and my extensive years of experience in Administration; I will add value to any team.

Experience

Multi-Unit Manager

Burger King • Port Saint Lucie, FL 01/2017 - Present

Responsible for supervising multiple departments along with three different stores and overseeing various process sectors within an organization.

Handles the budget limitations for each unit, allocating adequate resources to support business functions and client requirements.

Overseen daily operations that keep businesses running.

Work with Restaurant Managers to optimize restaurant sales by addressing customer feedback, food safety and operational audits.

Assists with weekly projections and analysis of financial performance.

Develops plans for improvement to maximize results.

General Manager

McDonalds • Port Saint Lucie, FL 01/1996 - 01/2017

Responsible for the overall profitability, sales, people development and operations of the restaurant.

Worked closely with the management team to coordinate the functions and systems that were critical to the business success.

Followed established policies in managing the operations of the restaurant to achieve set objectives.

Ensured adequate staffing levels at restaurant to achieve efficient operation and delivery of quality service to customers by scheduling work hours of assistant managers, shift supervisors, and crew members, hiring new employees.

Overseen food preparation and serving by directing and coordinating the process, and sometimes participating in it. Attend swiftly to and resolve all complaint from customers personally or train someone to handle the tasks effectively Responsible for planning and executing restaurant’s community relation and promotional campaigns.

Performed appraisers on employees and use report in promoting and/or rewarding top performing employers, as well as in sanctioning or termination of employees’ job.

Responsible for finding the best talents that can achieve company’s objectives; recruit and train them, and if necessary terminate their job.

Education

Associates of Arts in Health Service Administration

Keiser University • Port Saint Lucie, FL 04/2019

Associates of Arts in Medical Assisting

Keiser University • Fort Lauderdale, FL 01/2004

Certified Nursing Assisting

Skills

Restaurant Management

Profit and Loss

Inventory Control

Recruiting

Labor Cost Analysis

Payroll

Management

Scheduling

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