julianbrown****@protonmai

l.com

319-***-****

** * ******* ** **** City, IA,

52240

JUSTIN

BROWN

Night Manager

E DUCATION

KIRKWOOD

GPA: 3.54

Iowa City, IA

Hotel Management English &

Business Candidate (Expected

graduation May 2022)

Relevant Coursework

Computing Revenues

Back of House Operations

Business Logistics

Extracurricular Activities

Volunteer for Autisim

Spectrum Disorder Foundation

Member of Tenants Union

ADDITIONAL

S K I L L S

Opera Efficient

Detail Oriented

Business Savy

C A R E E R OBJECTIVE

Diligent English & Business major (3.54 GPA) former attendee of University of Iowa, currently enrolled in Kirkwood Community College with 6.5+ years of work experience. Aiming to leverage a proven knowledge of back-of-the-house operations, club management, and vendor sourcing VIP relations skills.Reliable hospitality professional delivering exemplary service to guests. Offering exceptional mathematical and accounting skills. Looking to be a high performing Night Manager for a nationally recognized hotel chain. Talented individual with a driven and customer-oriented nature. Capable of working closely with peers and management to provide a positive guest experience. Seeking a Night Manager role in a busy and successful setting.

P ROFESSIONAL E X P E R I E NCE

NIGHT AUDITOR

Graduate Hotel, Iowa City, IA / Aug 2019 – Present

Handled night audit paperwork, verification of daily room occupancy and

Balanced accounts and conducted nightly audits to keep bookkeeping current.

Performed balance procedures for hotel accounts and resolved discrepancies.

Assisted hotel guests with check in and out procedures courteously.

Monitored reservations to track incoming parties and special events.

FRONT DESK SUPERVISOR

AmericInn LLC, Iowa City, IA / Jul 2016 – Apr 2019

Greet, register, and assign rooms to guests of hotels or motels.

Verify customers' credit, and establish how the customer will pay for the accommodation.

Contact housekeeping or maintenance staff when guests report problems.

Make and confirm reservations.

Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.

Compute bills, collect payments, and make change for guests. LOGISTICS COORDINATOR

Goodwill, Iowa City, IA / Jul 2016 – Jul 2017

Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.

Monitored project progress and presented status to leaders to solve productivity issues.

Conducted research on logistics operations, including literature reviews, interviews and site visits.

Coordinated with freight forwarders to expedite international shipments.

SALES MANAGER

Vivo Lounge, Fairfield, IA / Feb 2014 – Feb 2016

Researched and capitalized on emerging opportunities to build business and expand customer base.

Formalized sales process to enhance operations and promote acquisition of new customers.

Developed and implemented new sales strategies to update product lines.

Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.

R E F E R E NCES

BRENDA QUICK, Night Manager, Graduate Iowa City

319-***-**** - adsety@r.postjobfree.com - Current Manager

Contact this candidate