Customer Service Forklift Operator

Julius Wiggins Jr.

** ******** *******, ********* **, 07111 Phone: 862-***-**** ************@*****.***

Warehouse Technician

My background is primarily in retail and warehouse management. I have extensive training in managing logistics and organizing day to day activities in an assembly line work environment. I have stellar organization and communications skills; I am a self-motivated team player who can work independently when called for. I am seeking a position that will allow me to advance my skillset and contribute to the core mission of the organization.

Forklift Operator

Inventory Maintenance

Package management

Shipping coordination

Logistics expert

Team building

Communications specialist

Training facilitator

Safety Technician

Professional Experience

Wonder, Irvington, NJ 07111 Hub Ops Specialist /Sanitation (2022-Current)

Sanitation/Pre Ops

Sonoco, Greensboro, NC

Baler/Forklift Operator (2019 – 2021)

Quality Control Safety Recieving Quality Assurance Shipping

Comply with and have a working knowledge of all Sonoco safety rules/regulations including; equipment manufacturer recommendations, and agency rules (OSHA).

Manage the day-to-day loading and unloading of freight throughout the warehouse utilize propane-powered forklifts and digital freight scanners.

Make sure clamp truck and forklift are plugged in every night.

Push broke carts to paper hogger drive forklift to load and unload drive clamp truck communicate well with others

Manage the day-to-day loading and unloading of freight throughout the warehouse utilize propane-powered forklifts and digital freight scanners.

Operate paper baler/ operate forklift and bobcat, sorting line and perform material inventory.

Amazon, Edison, NJ

Warehouse/Team Member (2018 – 2019)

Logistics Inventory Management System Coordinator Quality Assurance Training Facilitator

●Overseeing and managing selection of handling orders

●Ensuring that products and/or merchandise are packed neatly and securely.

●Ensuring that all warehouse operations are well-maintained and managed

●Fulfilled count request via reports and online systems

●Operating stock management tools such as forklift

Walmart, Linden, NJ

Online personal shopper/Team Member (2014 – 2018)

Retail Inventory Management Ecommerce Quality Assurance Customer Service

●Engage in day to day online in-store & personal shopping via ecommerce site

●Managed customer service call volume, level I telephone support

●Monitored inventory and maintained communication to ensure just in time delivery

●Provided high level personal care to customers to maintain quality ratings and reviews

●Report to upper management and maintain records of weekly and monthly quotas

Education and Training

Central High School, Newark, NJ

HS Diploma, 2004

Microsoft Office, Forklift, OSHA safety guidelines, Handheld WIFI-scanners, Order processing, Picking, Cycle counting.

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