PROFILE SUMMARY
Over Fourteen years of commended performance in Global Talent Acquisition, Management & Business partnering, Offering an award-winning track record of Talent Acquisition & Management excellence within leading industries –IT, ITES, BPO, TELECOM, UK Healthcare (Nurse, Midwife & Care Assistants), Rec2Rec, semiconductor, aerospace, medical device etc. Certified in Performance based hiring, Behavioral & Psychometric Analyst
TALENT ACQUISITION TOOLS USED
ATS - OpenHire, Taleo, Workday, Successfactor
Social Network - Facebook, LinkedIn, GitHub, Dribble, Stack Overflow, Tapfame, Workpop
Yahoo & Google Groups, Community Hiring, NHS campus/ University
Job Boards - Monster, Naukri, Indeed, Cite HR, LinkedIn, Untapt, Dice,Neuvoo,Adzuna
FREE Sourcing - Post Job Free, Gig Fish, devBistro, Jobvertise
FREE Diversity Source - Hispano.com, Diversity working, DiversityInc, AMightyRiver
Sourcing Tool - RMS (Taleo), Job in the Sun, Caribbean jobs, CIA, Indeed.com, Splash
Job Aggregator - Indeed, Jobrapido, Jobs2Careers
Marketing - Zip Recruiter, Clear Fit, Smash fly, Clinch, Seed jobs
CRM's - Avature, Innovate CV, Talent Circles, Talemetry & Hirenurture
Types of Hiring - Campus/ Lateral / Volume & Leadership Hiring,Tech & Non Tech, IT, ITES
Engineering /AI/UK Healthcare/ US Staffing (C2C/w2/1099)
Online Staffing - Gig walk, Amazon Mechanical Turk, Laterally, Underdog.io, Hourly nerd,
Bounty Jobs, Look sharp, Hire Canvas, Fiverr
CERTIFICATIONS
MBA (HR & IR), CCP, CBP, GRP, Certified Internet Recruiter, Certified Performance Based Hiring, Certified Behavioral Interviewing, Certified Lo-minger Assessment, Certified LDW & Calliper Assessments
WORK EXPERIENCE
TECQNOSOFT
AVP -Talent Acquisition & Management - Since 4 May 2016
Matrix Reporting: Head HR & COO
Direct Reporters: 11
Locations: US, UK, Dubai, Singapore & India
Headcount: 5000+
Industries: UK Healthcare/Aerospace/Medical Equipment’s/IT/Pharmaceutical/ITES
Essential Duties &Responsibilities
Ensured alignment between the business operations & the HR practices & objectives
Have a keen understanding of the business’s strategy, providing dynamic solutions using experience, data analyses, & organizational agility to guide his decision making.
Provided consulting &coaching to departmental leaders & managers in order to support the business’s vision, mission, & overall objectives
Responsible for delivering a comprehensive & consumer-driven people service, aligning both people management & commercial strategies
Worked as an integral part of the HR, Sr. Management team/manage a team of HRBPs & HR Asst
Responsibility of Business Acquisition, client handling.
Handle contract staffing for various clients.
Responsible for acquiring new business.
To identify potential clients for targeted business development activities.
Understanding the needs of clients, conduct client meetings and follow up with potential clients to customized their business proposals
Negotiations with clients regarding business processes, Proposals, Confidentiality agreement and Master Service Agreement and arrange for execution from the client.
Responsible for payment collection and follow ups with clientele as per the agreed milestones.
Responsible for communication of strategy, initiatives, local plans and performance metrics across own area of responsibility
HANDLE
END to END Account Management/ Clients acquisition / Contract Staffing/ Business Development
Real time experience in various modes of contract staff hiring / Sound knowledge in Job Portals
Client relationship management /Resource Management / Vendor Management /Budget Planning & Development/ Team Management / Leadership/ Strategic Resourcing / ATS / Performance Management, Talent Management & Succession Planning
AEGIS BPO (Essar Group)
Talent Acquisition Head- 8 January 2013 – 2 May 2016
Locations: PAN India/APAC
Report to: VP HR
Direct Reportees : 6
Headcount: 3000+
Industry: BPO/ITES/NBFC
Essential Duties & Responsibilities
Managed the TA Team & Hiring for the BPO from Front Line (Entry Level) to Leadership Hiring.
Experienced in Bulk hiring through Campuses (Tie Up), Mass mails, SMS Blast & line up the candidates NGO, Vendors & portals Sourcing quality profiles from various job portals like Naukri, Monster & Times.
Handled front line BPO hiring Coordinating with training & operation hiring SPOC for further rounds
Expectation setting with shortlisted candidates to consistently maintain good number of Walk-ins
Recruited at all levels. i.e., leadership as well as mass recruitment actions in terms of efficiency, quality, speed & internal customer satisfaction
Defined the recruitment process, K Pi's & SLA, continuous improvement of the recruitment process, consistently delivering major KPI & SLA
Prepared & built reports by collecting, analyzing, & summarizing data & trends, Interpreted & reported data to drive strategies & decisions around best practices & standards, Created, maintained & delivered dashboards league tables etc
Hired, trained & developed the team of the recruiters, Delivered budgets at optimum efficiency
End to end hiring, APAC region & India. Devised a strategy for hiring volume, lateral & leadership
Interacted with the Hiring Managers to understand the requirement & source of best professionals in stipulated SLA for various analytic s requirements within the vertical.
Identified talent pool, market availability & build a strong mechanism to support business needs
Established a scalable network & strong selection process ensuring the right talent gets into Aegis
Devised an appropriate channel mix to ensure a market competitive cost per hire
Designed metrics to measure & improve recruitment efficiency.
Created a clear offer management process, including reference checks, salary recommendations, offer letter generation & offer acceptance/turn downs.
Added Behavioral & culture fit interviews in hiring process
Designed a road-map for TA function in line with the best-in-class global market practices
Improved the capabilities of our interview process / hiring managers to increase the quality of the candidates that we can attract & hire.
HANDLED
Workforce Planning & TA Analytic s / Process Excellence / Metrics / University hires / Diversity & Branding
Relationship Management / Candidate identification & tracking / Candidate placement / Headcount management / Partnerships/Training
RELIANCE COMMUNICATIONS LIMITED
14 September 2009 - 4 January 2013
Talent Acquisition / Management Specialist (CLUSTER)
Locations: SOUTH INDIA (4 States)
Report to: HR HEAD
Direct Reportees: 3
Headcount: 1500+
Industry: Telecommunications
Essential Duties & Responsibilities
Reviewed, analyzed & provided recommendations for streamlining the online applicant tracking system procedures along with the manual recruitment processes.
Selected specialized partner vendors to provide supplemental recruiting support; manage those vendors & their submissions throughout recruitment process.
Collaborated with Operations leadership to introduce a standardized recruitment process within four months of new position.
Accessed & established long /short-range hiring plans for specialized RP management needs.
Build collaborative partnerships with stakeholders to ensure alignment of RP with business needs.
Designed & implemented a recruitment process from branding through offer, with a strong emphasis on a compelling candidate experience.
Managed full-life-cycle recruitment processes for all levels of employees across Pan India
Designed & launched consistent & repeatable recruitment processes which establish a uniform company image & employment brand.
Facilitated meetings with client & HRBP in an effort to set expectation of recruitment process
Championed a centralized recruitment process for the recruitment of 300 new employees annually
Identified & implemented systems to support Reliance's sourcing & recruitment process.
Restructured the TA recruitment process which included implementing best practices for scheduling, phone screening, & workflow.
HANDLED
Talent Acquisition/ Talent Management/ Workforce Planning/ Diversity /Management & Support
VISTEON GLOBAL
LEAD – TECHNICAL RECRUITMENT (December 2007 – September 2009)
TECHNICAL RECRUITER (July 2007 – December 2007)
US IT RECRRUITER (22 January 2007 – July 2007)
LOCATIONS - US, UK, India
INDUSTRIES - IT, ITES, Healthcare, Aerospace, Semiconductor, Embedded, VLSI, DSP & Telecom
Essential Duties & Responsibilities
Experienced in a position responsible for creating the vision & tactics for talent acquisition programs
Experienced developing global programs & successful implementation of the same
Partnered with the Chief HR Officer, Board of Directors & other key executives, leads the overall framework & delivery of succession planning across the company to ensure future leaders are identified with associated plan of development
Led & maintained the performance management process to ensure its effectiveness. Oversees enterprise talent reviews, development of human capital metrics, development of talent strategies & integration of human capital analytical systems
Ensured the global recruiting function is effectively identifying talent gaps & filling those gaps with key external & internal talent.
Advised & consulted with business leaders & HRBP to appropriately & continually align recruiting objectives with evolving business objectives
Served as strategic advisor to senior leaders & key stakeholders across the business with respect to all aspects of talent management, diversity & social responsibility
Utilized in-depth understanding of business & talent requirements & provides advice on learning & development trends, best practices & applications
Assess, select & implement processes, tools &/or systems to support recruitment, on-boarding, performance management, learning, talent reviews, workforce & succession planning.
Partnered with systems, vendors & other stakeholders to implement & align to company strategy
Ensured compliance & communicates any changes in law requiring modification to programs. Creates & distributes the plan of action when modifying programs.
Knowledge of recruiting systems, data management & talent analytic s
Maintained talent pipelines with potential candidates & past applicants for future staffing needs at all levels, most importantly in high turnover positions
COMPETENCIES
Change Management
Performance Coaching
Leadership
Process Creation
Business Acumen
Conflict Resolution
Problem Solving
Impact & Influence
Cost Consciousness
Ethics
Strategic Thinking
Adaptability
Innovation
Teamwork
Personal Drive
Effective Communication
Planning & Organizing
Profit & Loss
REFERENCES CAN BE PROVIDED WHEN REQUIRED