Data Entry Customer Service
Resume:
Jackson Dowden
Ringgold, GA *****
*****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Inside Sales Representative
SISKIN STEEL - Chattanooga, TN
October 2021 to Present
My company is based in metal fabrication and part production. I’ve grown to manage over 20 accounts ordering/quoting to their needs and to fulfillment of our contracts. This often includes overseeing production, assembly, and shipment of the order, while keeping communication with clients and building rapport.
Metal Fabricator
Engineered Mechanical Systems - Chattanooga, TN
January 2021 to January 2022
Accountant
Moss Adams - Seattle, WA
February 2020 to February 2021
Analyze financial statements and address tax/assurance needs and consulting with clients on the options that lead their company to financial success. Clientele typically included Non-Profit and tech-sector Companies.
Client Service Specialist
BambooHR - Chattanooga, TN
January 2018 to January 2020
Assist clients in day-to-day use of performance analytics software using excellent communication and a passion for customer care.
Education
Bachelor's degree in Business
University of West Georgia - Carrollton, GA
January 2019 to Present
High school diploma
Ridgeland High School - Rossville, GA
August 2016 to May 2020
Skills
• Plasma Cutting
• Blueprint Reading
• Microsoft Excel
• Salesforce
• Databases
• Time management
• Data entry
• Computer literacy
• Organizational skills
• Customer service
• Mechanic Experience
• JavaScript (1 year)
• Customer service (2 years)
• Computer skills (5 years)
• Communication skills
• Sales (2 years)
• Marketing
• Shipping & Receiving
• Inside sales (1 year)
• Alto saxophone (8 years)
• Trumpet (2 years)
• Soprano saxophone (1 year)
• Outside Sales
• Oracle (2 years)
• QuickBooks (2 years)
• Microsoft Excel (6 years)
• SaaS (2 years)
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