Customer Service Office Manager

Tristen Ross

**** ******* ***, ******* ****, CA *1423 · 949-***-****

***********@*****.*** · BFA MT ·

BFA Graduate from the American Music and Dramatic Academy. I’m a performer who has a strong infectious

leadership quality with strong character. I’m organized, task focused and solution oriented. I balance multiple

responsibilities well and take pride in my commitments. Welcoming, warm, respectful, caring, active listener

and effective communicator. Love to help, give clear direction and be the person with the answers.

Background in restaurant, retail, and customer service. Experienced server with high energy and cash

handling skills, high volume dining.

WORK EXPERIENCE

10/5/18- Dec 2020

SERVER/Team LEAD, STUDIO MOVIE GRILL

TAKING CUSTOMER ORDERS AND DELIVERING FOOD AND BEVERAGES. MAKING MENU RECOMMENDATIONS, ANSWERING QUESTIONS AND

SHARING ADDITIONAL INFORMATION WITH RESTAURANT PATRONS. SERVING 15-85 GUESTS PER SHIFT. AND GIVING THE BEST OVERALL

EXPERIENCE AND JOURNEY FOR OUR GUESTS. BUSSING/CLEANING THE THEATERS AS WELL

1/10/18 – 8/16/18

SERVER, 33 TAPS

Providing excellent wait service to ensure satisfaction. Taking customer orders and delivering food and

beverages. Making menu recommendations, answering questions and sharing additional information

with restaurant patrons. I also had to bus and clean my own tables. This location was right next to the

Hollywood Pantages theater, so we were always busy.

1/11/2021-feb 2022

Server/ASM in Training, Hot N Juicy Crawfish- Taking customer orders and delivering food and

beverages. Making menu recommendations, answering questions and sharing additional information with

restaurant patrons. Clean or sanitize work areas, utensils, or equipment. Clean service or seating areas.

Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.

Describe menu items to customers or suggest products that might appeal to them. I was in charge of

inventory and shipping as well. I was a manager in training before leaving a current workplace

5/2019-12/2019

SERVER/KEY HOLDER, LARSONS Steakhouse

Taking customer orders and delivering food and beverages. Making menu recommendations, answering

questions and sharing additional information with restaurant patrons. I left this position because I booked

a national tour for theater.

*Current job/Education and Skills listed on back

Current Job

Office Manager, Victoria Sophia Med Spa

I was in charge of scheduling all patients, getting them cleared by their doctors. I organized the office and

ordered all the inventory for it as well. I was the main salesman and marketing for the company. I was

recruited from my last job for this person. I’m leaving because the Med Spa is relocating to Dallas Texas.

EDUCATION

JUNE 2018

BFA MUSICAL THEATRE, AMERICAN MUSICAL AND DRAMATIC ACADEMY

GPA: 4.0

SKILLS

● Friendly, detail oriented, energetic,

service orientated, enthusiastic

● Complex problem solver, reading

comprehension, communication, fast

worker

● multitasking ● good memory ●

people skills

Contact this candidate