Customer Service Call Center
Resume:
LINDIWE TSHABALALA
**** *** * ****** **** Ikageng street 1804 · 065*******
*****************@*****.***
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
EXPERIENCE
APRIL 2013 – FEBRUARY 2018
DEBT COLLECTIONS CONSULTANT, nimble group
*Responsibilities
:Rehabilitate overdue accounts
:Telephonically make payment arrangements
:Reach monthly targets
:Data Capturing
JUNE 2019 – FEBRUARY 2021
DEBT COLLECTIONS CONSULTANT, vvm
*Responsibilities
:Rehabilitate overdue accounts
:Telephonically make payment arrangements
:Data Capturing
:Solve client queries
MAY 2021 – CURRENT
DEBT COLLECTIONS CONSULTANT, cartrack
*Responsibilities
:Rehabilitate overdue accounts
:Telephonically make payment arrangements
:Data Capturing
:Solve client queries ( inbound and outbound calls)
:Advice of legal procedure
EDUCATION
Jabulani Technical High School
2004
Matric
Grade 12
Cida City Campus
2011
MS Office 2007 Basic Level 1
Certificate
Nimble Group
2013
Certificate
MONYETLA WORKPLACE READINESS PROGRAMME CERTIFICATE IN CONTACT CENTRE
VVM Telecoms Academy
2019
Typing Skills, Client Knowledge, Call Centre Systems(C4, Smart
Solutions)
Certificate
SKILLS
Strong work ethic
Team player
Customer service
Computer skills
Problem solving
Reliable
REFERENCE
Mr Sabelo Dladla - "NIMBLE GROUP"
Supervisor
*******@*************.**.**
Mr Manqoba Masango - "VVM PTY LTD"
Supervisor
********@***.**.**
Mr Siphiwe Ngwenya - "CARTRACK"
Supervisor
*******.*******@********.***
Contact this candidate