LINDIWE TSHABALALA

**** *** * ****** **** Ikageng street 1804 · 065*******

adseg1@r.postjobfree.com

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

EXPERIENCE

APRIL 2013 – FEBRUARY 2018

DEBT COLLECTIONS CONSULTANT, nimble group

*Responsibilities

:Rehabilitate overdue accounts

:Telephonically make payment arrangements

:Reach monthly targets

:Data Capturing

JUNE 2019 – FEBRUARY 2021

DEBT COLLECTIONS CONSULTANT, vvm

*Responsibilities

:Rehabilitate overdue accounts

:Telephonically make payment arrangements

:Data Capturing

:Solve client queries

MAY 2021 – CURRENT

DEBT COLLECTIONS CONSULTANT, cartrack

*Responsibilities

:Rehabilitate overdue accounts

:Telephonically make payment arrangements

:Data Capturing

:Solve client queries ( inbound and outbound calls)

:Advice of legal procedure

EDUCATION

Jabulani Technical High School

2004

Matric

Grade 12

Cida City Campus

2011

MS Office 2007 Basic Level 1

Certificate

Nimble Group

2013

Certificate

MONYETLA WORKPLACE READINESS PROGRAMME CERTIFICATE IN CONTACT CENTRE

VVM Telecoms Academy

2019

Typing Skills, Client Knowledge, Call Centre Systems(C4, Smart

Solutions)

Certificate

SKILLS

Strong work ethic

Team player

Customer service

Computer skills

Problem solving

Reliable

REFERENCE

Mr Sabelo Dladla - "NIMBLE GROUP"

Supervisor

adseg1@r.postjobfree.com

011-***-****

Mr Manqoba Masango - "VVM PTY LTD"

Supervisor

adseg1@r.postjobfree.com

087-***-****

Mr Siphiwe Ngwenya - "CARTRACK"

Supervisor

adseg1@r.postjobfree.com

011-***-****/067*******

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