Customer Service Sales Associate

Christian Carrier

Phone:909-***-****

Email: **********@*****.***

Address: **** ******** ***

Employment History

Childcare provider

Child Care Resources Center, Barstow, CA Jan. 2013 – Present

-Communicate with children's parents or guardians about daily activities, behaviors, and related issues.

-Support children's emotional and social development, encouraging understanding of others and positive self-concepts.

-Help children with homework and school work.

-Accompany children to and from school, on outings, and to medical appointments.

Stocker

Wal-Mart, Barstow, CA Jun. 2020 – Sep. 2020

-Make available all incoming stocks to the appropriate sections of the department

-Label, inspect, and verify all incoming orders and also store them up in the central supply area

-Record all data and also stock items either via the use of computer or manually

-Adjust all errors and also document all discrepancies

-Convey freight from the truck to the floor for proper placement

-Sort the items delivered

Security Guard

Universal Protection Services, Upland, CA May. 2011 – Jan. 2012

-Provide exceptional customer service

-Sustain effective relationships with customers and the client

-Attend and investigate security incidents, alarms, and emergencies in a timely and professional manner

-Deescalate crisis situations

-Make timely decisions, while maintaining composure in emergency response situations

-Provide support and liaise with emergency personnel, including police, fire, and paramedic resources

-Write detailed and accurate reports regarding all incidents

Security Guard,

Securitas Security Services, Ontario, CA Sep. 2005 – May. 2010

-Write detailed and accurate reports regarding all incidents

-Provide exceptional customer service

-Make timely decisions, while maintaining composure in emergency response situations

Sales Associate

Factory 2-U, Ontario, CA 2002 – 2003

-Receive payment by cash, credit cards, and debits.

-Assist customers by providing information and resolving their complaints.

-Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change

-Calculate total payments received during a time period, and reconcile this with total sales.

-Process merchandise returns and exchanges.

-Stock shelves, and mark prices on shelves and items

Education

Associate of Arts: Sociology

Foothill College - CA 2017-Present

GED

Chaffey Adult School - Ontario, CA Aug 2010- Nov 2011

Dental Assisting

American Career College - CA Jun 2010- Apr 2011

Skills

-Ability to communicate effectively both orally and written

-Prior experience in customer service and leadership roles

-A good understanding of conflict resolution and crisis management

-A good understanding of team building

References available upon request

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