Medical Billing Customer Service
Resume:
PHYLLIS ESTES
**** ***** ****, ****** **., *****
************@*****.***
Objective
To obtain a position utilizing experience, and strong interpersonal, organizational skills, with opportunities for professional growth and challenge. I have a background in Customer Service while being dependable and taking initiative and problem solving.
EXPERIENCE
JANUARY 2014-JULY 2020
OFFICE CLERK, Oklahoma Hospital Association
Manage outlook calendar, schedule meetings, order office supplies, make copies, print & compile books for education programs. Schedule meeting room setup. Plan menus and order food for in house meeting. Setup food & drinks for in house meetings. Print envelopes, inserts and stuff materials for bulk mailings. Update yearly certificates needed to process bulk mail. Make calls for service as needed for office machines, communicate with repair techs. Process daily checks online and send to accounting. Maintain and order office supplies for office
JUNE 2008 – JANUARY 2014
RECEPTIONIST, Oklahoma hospital association
Greet customers, use of multiline phone system, receive daily mail and disseminate to interoffice personal, process daily bank checks online and hard copy checks from mail give to accounting. Receive incoming faxes and give to correct department, route phone calls to desired person, take messages and disseminate to employees, make copies as needed for meetings, keep front office area neat & clean.
PAST EXPERIENCE
Financial Aid Assistant, The University of Oklahoma
Auto dialer Specialist OSRHE
Staff Assistant OTAG
Customer Care AT&T Wireless
SKILLS
Multiline phone system/fax/scanner
Folding machine
Ricoh Pro Production 7200 series
Microsoft Office
Pitney Bowes Connect 3000 mail machine
Pitney Address right da70s printer
EDUCATION
Graduated Blackwell High School General Studies
OCCC, OSU OKC
Basic education with an emphasis in Medical billing, Coding and Medical Terminology
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