Data Entry Customer Service

KL

KIMBERLY L. LILLIS

******@*****.*** 228-***-**** Ocean Springs, MS 39564

Detail-oriented Auditor known for commitment to financial accountability and transparency, exemplary auditing and timekeeping skills, and strong commitment to excellence. Critical thinker committed to quickly identifying and resolving issues.

Financial Analysis/data analysis

Remote work experience and double screen computer 2+ years

Microsoft Word, Excel, Access, Understanding of

PowerPoint

Google Docs, Adobe Acrobat, Outlook, Teams and Skype Track, Dealer Track, Maximo Software

Complete understanding with use of office equipment

Discreet, loyal, trustworthy, and dependable

Problem solving, customer service, effective

communicator, willingness to learn new

information/skills, thorough researcher

Time management, self starter, self motivated,

multitasker, team player

Work well in fast moving, constantly changing, busy environment

Strong interpersonal skills, detail oriented, highly organized

Experience with system changes, testing, and integrations Accurate with attention to detail

SERVICE FOR CHEVRON Pascagoula,

MS

Auditor Sirius Staffing

08/2019 - Current

Data entry

Remote work experience for 2+ years

Maintain confidential vendor pay formulas for 20+ vendors Maintain a strict encrypted email process to keep vendor financials confidential

Reconcile and process multi-vendor timesheets daily Daily use of Excel, Word, Outlook, Access, Teams, telephone, and computer

Email communication and problem solving daily with multiple state vendors

Telephone contact with vendors as needed

Pull and reconcile daily reports for multiple vendors Run monthly confidential reconciliation reports for multiple vendors Run weekly reports for missed payments

Work with procurement in problem solving to help vendors correctly bill time

PETRO CHEVROLET CADILLAC

Pascagoula, MS

Dealer Track Timekeeping

11/2018 - 09/2019

Daily data entry, use of Fed Ex labeling/mailings

Daily use of Google Docs, multi-line telephone, customer service Corresponded via email and phone with vendors and maintained friendly and helpful working relationships

Prepared and mailed invoices

Summary

Skills

Experience

Electronically imputed in/out employee time corrections in software Assisted with accounts payable/receivable.

Calmed down angry guests or patrons using skills in active listening and positive engagement.

Assisted sales department with Hispanic speaking customers BACOT MCCARTY FOUNDATION

Pascagoula, MS

Administrative Assistant to the Executive

Director

03/2016 - 05/2019

Managed website updates

Maintained confidentiality and integrity of foundation and information from meetings

Use of Excel, Word, printer/scanner, computer, and credit card machine Customer service, event preparing/attending, and running errands Picking up/dropping off mail

Making bank deposits

Meeting and coordinating with multiple non profits

Manual timekeeping/bookkeeping

Preparing and sending invoices via mail and email

Directed customer communication to appropriate department personnel. Answered phone calls and emails to provide information, resulting in effective business correspondence.

Took minutes for meetings with multiple non profits attending COAST CHEVROLET CADILLAC

Pascagoula, MS

Administrative Assistant/Title Clerk

06/2017 - 06/2018

Word/Excel/Outlook

Answered multiple line phone

Customer service in sales, service, and parts departments helping Hispanic clients with language barriers

Filing and purging outdated service files

Data entry

Use of typewriter for new title paperwork for state commission Handled outgoing mail

Keyed invoices

Bank deposits for Comptroller

Assisted with in/out corrections electronically

Assisted accounts payable and accounts receivable. Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved. Verbally and electronically corresponded with multiple state DMV's working with problem solving for accurate title documents IP Casino Resort & Spa Biloxi, MS

BUS COORDINATOR/Greeter

02/2016 - 06/2017

Answered multi-line phone in a busy environment.

Booked tours to the casino.

Daily use of Word, Excel, and Outlook.

Maintained a strictly confidential filing system.

Input guest information into computer systems.

Typed contracts for bus tours.

Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.

Communicated with bus drivers, regarding problems or incidents impacting timely arrival/departure and special needs of guests. Worked alongside driver and casino personnel to provide all riders with safe and enjoyable experiences.

Spoke directly with each visitor to hand over hotel room keys, player cards, and give instructions on their visit.

Calmly and directly handled disgruntled visitors or bus drivers complaints and problem solved in an appropriate and professional manner. SWETMAN SECURITY SERVICE Biloxi,

MS

Security Officer

01/2010 - 01/2016

Guarded restricted areas to prevent unauthorized entry. Dealt with influential and private clients of the Mississippi Gulf Coast Coliseum and other venues.

Documented security-related situations and submitted in-depth reports to superiors.

Enforced security regulations and escorted non-compliant individuals to private areas for processing.

Warned persons of rule infractions or violations and evicted violators from premises.

Monitored premises and recorded activity in daily officer reports. Searched individuals and baggage for weapons and other prohibited items. Verified photo IDs and tickets to allow guests passage. Addressed problems quickly and reported clear information while working under minimal supervision.

Observed patrons and customers to quickly address security situations. Screened visitors and employees for weapons and contraband with hand wands and metal detectors.

Completed incident reports to record security or loss prevention incidents. Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.

NORTH ATLANTIC SECURITY

Pascagoula, MS

Security Supervisor

01/2013 - 01/2015

Supervised for this company for a contract with Mississippi Department of Correction.

Timekeeping, scheduling, performed random post checks on staff to verify job standards were met.

Armed Security.

Led security team and contributed to on-call shifts. US Navy

AZAN

01/1995 - 01/1998

Military service.

Aviation administration.

MGCCC Gautier, MS

Associates in Special Education

12/2017

Graduated special honors, Phi Theta Kappa, 3.88 GPA Todd Trenchard, Executive Director/Bacot McCarty Foundation 228-***-**** Shelia Robertson, Executive Director/Health and Prescription Services 228-***-**** / 228-***-**** Emily Burke, Marketing Manager/Coastal Family Health 228-***-**** Education and Training

References

Contact this candidate