Time Cashier Customer Service

Frederica D’Ambrosi

Becket, MA ***** (***) *** - 8743 ***************@*****.***

Professional Summary

Astute Business Owner experienced in day to day operations. Demonstrated success in customer growth and capitalized on new trends to boost initiative and reach sales objectives. Personable with accurate cash management and payment processing. Focused and detail - oriented professional.

Skills

Daily reports Ordering Opening and closing

Cash register operation Customer service Reports

Integrity and transparency Customer satisfaction

Experience

JULY 2022 - PRESENT

BJ’s, Pittsfield, MA - Full time Cashier

● Ring customers items in a friendly and courteous manner

● Make the customer aware of awards they have and the club is offerings

● Thank the customer for loyalty

MAY 2008 - PRESENT

Frederica’s Beautiful Creations - Becket, MA - Business Owner / over Operator

● Over-seen end -to- end business processes to maintain proficiency and profitability.

● Served as primary point -of-contact with suppliers and contractors to achieve inventory expectations.

● Severed as principal stakeholder over the organization's complete operations.

● Consulted with customers to assess needs and propose optimal solutions.

● Studied the market to determine optimal pricing of goods and services to capitalize on opportunities.

● Spearheaded business-related aims to meet planning initiatives 2

● Cultivated strong client and vender relationships by promptly resolving key issues

● Handled company cash flow and financial aspects of businessOversaw company financial controls for meeting budget targets.

● Research on new markets, products and technology to improve service offerings.

● Met with clients to understand their needs, interests and motivations.

● Kept stock up to date

● Made special orders

● Birthday bear and 10 small bears of party theme

● Set up for fairs to help build customer base and to show new line of items Claire's Stores Inc. - Third key

● Helped customers complete purchases, locate items and join reward programs.

● Assisted customers by answering questions and fulfilling requests.

● Answer questions about store policies and address customer concerns.

● Increase sales by offering advice on purchases and promoting additional productions.

● Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

● Greet customers and engage customers in pleasant conversation while completing cash register transactions.

● Put stock out when there were deliveries, clean the store at the end of night.

● Balance cash draws at the beginning and end of night.

● Open and close store

● Bank runs for weekends and when needed during the week.

● Make nightly drops and do paperwork.

Projects

In my free time I enjoy sewing and making items to sell. I also belong to Helma Court no. 64, we raise money through collecting tabs from cans, different events and selling items. The money raised go to help shriners hospital of Springfield MA

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