Practical Nurse Data Entry
Resume:
JAMIE M. SMITH, LPN
ADDRESS: *** ******* *******, ** *******, GA 30728
EMAIL: ***********@*****.***
TELEPHONE: 423-***-****
LINKEDIN: HTTPS://LINKEDIN.COM/IN/JAMIE-SMITH-LPN-114258226/
Compassionate, skilled, dedicated, diligent, self-motivated/self-driven., empathetic telehealth nurse with 20+ years of experience in nursing practice. I have accrued invaluable clinical nursing experience in multiple nursing specialties
Compassionate, skilled, dedicated, diligent, self-motivated/self-driven., empathetic telehealth nurse with 20+ years of experience in nursing practice. I have accrued invaluable clinical nursing experience in multiple nursing specialties and clinical settings. I am an adaptable professional that demonstrates flexibility and a proven track record of triage, prioritization, assessment skills, interpersonal skills, conflict management, customer service, and clinical-based knowledge and judgment in technological and clinical settings. Experienced with chronic care disease management, acute care, and confident health coaching techniques. I am a confident, professional that thrives best in a face-paced dynamic environment that provides a challenge. I am a cooperative team player, but I am excellent work well solo. Years of field experience have helped me develop a positive attitude, strong communication skills, proficient multitasking skills, organization skills, and excellent time management skills. My clinical skills combined with my technological-based knowledge will make me a valuable, productive, and successful member of your organization. I am extremely passionate about contributing to the professionals that are pioneering the future of telehealth nursing.
Work Experience
Licensed Practical Nurse – Night shift Charge Nurse - Corrections
QCHC– SILVERDALE CORRECTIONAL FACILITY, HAMILTON COUNTY SHERIFF'S OFFICE, CHATTANOOGA, TN
May 2021 – Present
Accountable for direct routine clinical and emergency patient care, chronic disease care management, acute care, and preventative care of 300-600 patients nightly with various demographic backgrounds, acute/chronic conditions, and mental health conditions.
Receives and processes all provider orders in the EMR or verbally. All orders are processed and obtained using technological methods and in compliance with the facility protocol and HIPPA guidelines.
Exhibits leadership skills by frequently charging and providing support and accountability for 1-4 additional medical staff members each shift.
Conducts an average of 6-10 sick calls each shift.
Performs and documents all assigned pill calls, vital signs, segregation, and suicide checks. Documents in CorrectTek EMR
Conducts intake screenings and physicals. Generates referrals according to facilities guidelines.
Emphasizes mental health screenings and Columbia Suicide Severity Rating Scale (C-SSRS).
Preforms urine drug screenings and urine pregnancy tests during intake screenings. Evaluates the patient for signs and symptoms of substance abuse and withdrawal. Initiates COWS and CIWA scales. Initiates withdrawal protocol when indicated.
Familiar with SAMHSA guidelines.
Allocates medical supplies and resources available to staff and medical resources when supervising the shift. Revaluates necessary resources throughout the fluidity of the shift.
Documents patient care in CorrectTek EMR to communicate conditions, and treatment plans, and provide cross-functional team members with up-to-date patient status.
Consults with mental health, correctional supervisors and staff, and other departments when indicated.
Refers the patient to appropriate community resources such as The Veteran’s Administration, The Community Kitchen/Homeless health care, and outpatient mental health resources.
Monitors, answers and responds to all radio communications. Heads medical response to emergency and critical campus events. Organizes and designates medical resources and makes medical recommendations to correctional/law enforcement supervisors and staff. Escalates events to upper medical management and providers when necessary.
Displays the ability to communicate clearly and effectively with all law enforcement, medical staff, and patients courteously and kindly.
Demonstrates professional behavior. Provides a positive role model for staff and patients.
Collects lab specimens as ordered, enters the computer system, and processes them for transport. Enters all point of care results into the electronic medical records.
Conducts frequent trauma assessments and conducts urgent care. Frequently initiates and provides appropriate wound care interventions.
Practices mindfulness and situational awareness by adhering to strict security requirements. enforces strict facility protocols as outlined by the facility.
Collaborates with law enforcement personnel. Practices and enforces strict facility safety protocols as outlined by the facility.
Assist patients with inhalers as ordered by the prescriber. Educates, and provides guidance on chronic diseases such as Asthma/COPD, Diabetes, Hypertension, etc.
Initiates and implements nursing protocols and generates appropriate referrals multiple times each shift.
Collects each court-ordered DUI blood draw in compliance with OSHA and TN Crime lab guidelines.
Provides patient education and articulates care coordination between patients, law enforcement, and medical staff when indicated.
Schedules patients for sick call visits and follow-up appointments with the in-house provider. Schedules referrals and appointments with outside healthcare facilities.
Submitted supply requests to management as needed.
Maintain pharmacy stock.
Built trusted professional relationships with security staff, law enforcement staff, medical staff, and patients.
Licensed Practical Nurse
ERLANGER, CHATTANOOGA, TN
April 2018 - April 2021
Hamilton County Jail – Correctional Nurse
Handled routine and emergency care for a patient population of 600+ patients nightly in a community-based health care delivery system independently with minimal supervision.
Corresponded effectively with the patients, law enforcement, judicial staff, and medical staff using excellent verbal and written communication methods.
Verified patient medications with local pharmacies and medical providers.
Provided patient assessments and triage upon arrival at the facility. Advised patient placement based on medical necessity and logistics of the facility.
Authorized patient admittance to the facility or referred patient and law enforcement to Erlanger ER for medical clearance in compliance with facility protocols.
Initiated and expedited emergency transfers as indicated.
Approved and Authorized patients for transport to other correctional facilities after assessing the patient for medical clearance.
Administered approved screening methods and initiated COVID-19 protocols for disease control. Consulted with and advised law enforcement personnel on patient placement based on the incorporation of COVID-19 safety protocols.
Fielded patient medical requests and grievances via the facility kiosk systems. Conducted investigations to validate and/or resolve patient complaints. Reviewed follow-ups when indicated.
Acquired signed release of information from patients. Requested and received medical records from health care providers and facilities as needed. Followed up on request as necessary.
Organized patient medical records via written and electronic methods in the EPIC EMR. Advanced the transition to EPIC by transferring and consolidating written records into the EMR.
Reviewed patient demographic information and modified it with any changes.
Consulted with local hospitals, physician offices, and mental health providers when indicated.
Preformed routine venipuncture for court-ordered DUI blood draws in compliance with OSHA and TBI Standards with precision.
Transcribed and executed the provider’s orders.
Administered medications and treatments and charted in the MAR. Auditing MARs for compliance reviews.
Inspected pharmaceutical and medical supplies for quality assurance. Tabulated counts for each and generated supply requests as indicated.
Inspected glucometers and refrigerators and audited logs to ensure compliance with state regulations.
Obtained lab specimens and processed specimens for transport according to policy. Secured transport to the lab via hospital courier.
Provided frequent trauma assessments and wound care.
Supported patients with biometric monitors as indicated during their incarceration.
Counseled patients concerning acute and chronic disease processes as well as their prescribed medications.
Coordinated with law enforcement and mobilized medical response during mass casualty incidents.
Approved and arranged special accommodations for patients when deemed necessary by medical evaluation.
Participated in reorganizing and revamping the clinic to modernize and increase the quality of patient care.
Frequently retrieved accredited informational materials from the internet for staff and patients.
Guided other staff through troubleshooting IT systems and equipment, Microsoft Office programs, CJUS, and EPIC and directed to the IT department when needed.
Enhanced and strengthened compliance of COVID-19 protocols infection by educating staff and patients about the importance of infection control measures.
Licensed Practical Nurse – Medical Mall Physician Float Pool – Telehealth and Clinical Nurse
Displayed strong organization skills by organizing tasks at the beginning of the shift and modifying them throughout the day to obtain maximum efficiency and minimize downtime while addressing the highest priority task first.
Provided clinical and back-office support to the provider during office visits.
Verified demographical information, past medical history, and current medications with the patient. Obtained and documented the patient’s chief complaint and vital signs.
Monitored In-Basket in EPIC and completed designated tasks throughout the shift.
Processed inbound calls by listening to designated voicemail and determining the appropriate use of treatment.
Utilized active listening skills while performing telephone triage in the cardiac contact center/call center and OB/GYN offices. Answered patient calls and requests, prioritized each, request, and determined the proper course of treatment using appropriate technological methods while maintaining confidentiality.
Escalated calls to the provider when necessary and delivered messages to appropriate staff.
Entered and verified patient demographic and insurance information while checking in the patient at the appointment.
Placed outbound calls to the patient for notification of lab results, medication changes, provider instructions, referrals, upcoming appointments, and return calls previously left at the office.
Facilitated open lines of communication with providers via telephone, email, Tiger Text, and face-to-face communication.
Consulted with other hospital departments and outside healthcare agencies to arrange referrals and schedule appointments and request expedited procedures and results when necessary.
Acquired prior authorizations and prepared and processed patient appeals for third-party insurance providers.
Preformed and documented results of 12 lead EKGs/ECGs and point of care testing in the office when ordered by the provider.
Scheduled, canceled, re-scheduled, and verified appointments and consults in the appointment scheduling system of EPIC. Modified patient and provider scheduling when necessary.
Entered No-show information.
Oversaw referrals for designated medical equipment, requested equipment repair, requested medical supplies and distributed physician/provider orders to preferred DME companies.
Licensed Practical Nurse – Hybrid – Developmental Disabilities/Mental Health/Behavioral Health
LOOKOUT MOUNTAIN COMMUNITY SERVICES, CHICKAMAUGA, GA
January 2015 - February 2018
Provided compassionate, consistent, and empathetic chronic care management, direct comprehensive direct patient care as the contracted Primary Care Nurse with a 1:1 ratio in a home health care setting.
Established relationships with home care providers. Conducted educational consultations for the assigned home providers. Provided clinical care education about patients’ disease process, care procedures, nursing interventions, routine medications, and appointments.
Provided patient care management. Participated in case management and health management by collaborating with the patient care team for the formation and modification of treatment plans. Set patient goals and tracked patient progress in Carelogics EMR. Analyzed the need for the modification of goals and incorporation of new goals into the plan of care.
Reorganized patient care areas to improve patient care and patient safety.
CNA Instructor/Administrative Assistant/Licensed Practical Nurse
CNA NURSING SCHOOL, FT. OGLETHORPE, GA
November 2013 - January 2015
Led training in the classroom, the laboratory, and clinical rotations with an 80%+ pass rate on state exams.
Communicated with state board representatives concerning updates to curriculum and scheduled state exams for students.
Modified lesson plans when changes were made to the state curriculum.
Organized clinical rotations in conjunction with participating healthcare facilities.
Advocated for student placement in local healthcare facilities after graduation.
Organized all class graduations.
Coordinated and participated in campus events and community outreach programs.
Actively participated in student recruitment, student interviews, interviews, job fairs, marketing strategies, and consults with local media.
Incorporated, utilized, and moderated social media resources.
Created inspired articles for the school newspaper.
Involved students in inactive participation activities to stimulate their understanding and emphasize the importance of empathy during patient care delivery.
Introduced students to the concept of animal therapy in healthcare.
Regulated student behavior in the classroom and clinical institutions.
Verified student certification and credentials for the prospected employers when requested.
Developed and submitted design concepts for school attire and merchandise.
Participated in marketing meetings to brainstorm, strategize, and produce original marketing content to increase student enrollment.
Collected, recorded, and updated student information for credentialing in compliance with state requirements.
Mentored students on job placement, application skills, resume skills, and interview skills.
Audited billing information. Collected and processed tuition payments from payments students.
Administered all urine drug screens and recorded the result in the patient file.
Obtained consent and obtained criminal background checks on each student.
Administered all TB skin tests. Assess the results and documented them in student records.
Led CPR certification and staff training classes for the facility.
Helped chair and organize blood drives at the institution.
Licensed Practical Nurse Supervisor – Traumatic Brain Injury
SAFEHAVEN - JIMMY SIMPSON FOUNDATION, ROCK SPRING, GA
2013 - 2014
Provided direct patient care and evaluation at a patient ratio of 1:12.
Supervised and resourced available nursing and environmental staff and basic medical tasks in compliance with policy and procedures regulated by state regulations.
Processed physician orders and referrals.
Obtained and processed lab and medication orders when scheduled.
Preformed routine trach care, g-tube care, and urinary catheter care while practicing infection control measures.
Obtained lab specimens and processed them for transport to the lab.
Maintained and used medical equipment according to policy and procedures. Utilized troubleshooting methods for equipment when necessary and repaired minor issues with equipment.
Hosted training booth and certified staff during educational skills training.
Accompanied patients during transport to therapy and outside provider appointments/specialties to provide medical care. Advocated medically for the patient and acted as a liaison between facilities for the patient.
Planned and secured transport for the patient to outside appointments.
Assisted patients with rehabilitation measures as ordered.
Licensed Practical Nurse – Hybrid – Developmental Disabilities/Behavioral Health/Mental Health
LOOKOUT MOUNTAIN COMMUNITY SERVICES, CHICKAMAUGA, GA
May 2011 - August 2013
Administered direct 1:1 patient care in the home setting as the Primary Care Nurse.
Documented nursing care in the patient’s chart.
Provided education for home providers on chronic and acute care management, medications, disease process, lab results, procedures, and upcoming appointments
Collaborated and communicated with health care team composed of nursing, mental health, social workers, and home care providers concerning care plans, nursing interventions, and coordinating all medical appointments.
Pediatric Licensed Practical Nurse – Pediatrics
MAXIM HEALTHCARE, CHATTANOOGA, TN
2010 - 2011
Administered direct patient care for pediatric patients in the home at a 1:1 ratio.
Provided nursing care for patients with ventilators, IV home infusions, tracheostomies, G-tubes, and other skilled care cases.
Counseled patient’s parents on patient conditions and medications.
Completed all patient care documentation in the patient’s medical record.
Maintained an accurate log of all controlled substances used in the home.
Licensed Practical Nurse Supervisor - Geriatrics
PRUITT HEALTHCARE, LA FAYETTE, GA
October 2010 - March 2011
Responsible for the direct skilled nursing care of a 1:30 ratio of residents each shift while supervising and resourcing basic nursing tasks to the nursing assistant staff.
Recorded all patient care in the patient chart.
Monitored the patients for any change in condition and reported to the provider.
Communicated and collaborated with all members of the interdisciplinary health care team.
Completed any admission paperwork on new residents that arrived during the shift.
Completed transfer paperwork on patients when needed.
Completed and documented all assigned skill assessments.
Independent Sales Representative
AVON
2008-2011
Obtained award from The Presidents Club within the first 6 months of launching the business.
Marketed and prepared sales for each campaign via traditional and virtual methods.
Submitted each campaign order via computer.
Delivered and collected payment for each order.
Maintained records for all business profits and expenses.
Licensed Practical Nurse -Telemetry
HUTCHESON MEDICAL CENTER, FT. OGLETHORPE, GA
2006-2010
Administered direct, comprehensive, holistic patient care to diverse patient populations at a 1:4 ratio. Assessed observed patient condition and advised the provider on call of any change.
Recorded patient vital signs, medication administration, I&O, nursing interventions, and procedures in Carelogics electronic medical record.
Delegated basic nursing tasks to unlicensed personal personnel.
Effectively communicated with the interdisciplinary care team, other hospital departments, and other health providers and facilities as needed.
Reviewed patient laboratory and diagnostic testing results and updated the patient chart. Notified the on-call provider of critical values per facility protocol.
Admitted and discharged patients from the facility as ordered. Secured transport for patients that qualified for medical necessity.
Completed interfacility and outside facility transfers as ordered.
Evaluated the patient’s need for additional medical resources and referred to care management and social services as needed.
Created and initiated patient care plans upon admission.
Updated treatment plans nightly. Modified and revised patient conditions and goals in the care plan as indicated by changes in the patient’s condition or prescribed treatment.
Entered patient demographic information and past medical history into the EMR upon admission.
Educated patients on a variety of chronic and acute medical conditions, medications, procedures, labs/diagnostic procedures and results, and dietary concerns.
Obtained and processed all ordered specimens and transported them to the lab.
Audited patient chart nightly for utilization reviews. Analyzed and compared physician orders to the MAR and treatment plans, Initiated order reconciliation of orders when applicable.
Provided verbal and written education preventative education on a variety of chronic conditions and evaluated the need for additional education.
Used motivational coaching techniques to promote patient compliance and motivate the patient to achieve increased health and accomplish care plan goals.
Administered vaccinations and PPD skin tests as indicated.
Performed administrative tasks when traversing roles to the unit secretarial positions as needed.
Traveled to medical-surgical units, orthopedics, subacute, long-term care, and the emergency room when assigned by clinical supervisors.
Generated and analyzed cardiac rhythm strips when floated to the monitor room. Monitored cardiac monitors and reported changes in rhythm throughout the shift.
Supported and mentored student nurses on the unit frequently.
Mentored new employees and staff frequently.
Certified in BLS, ACLS, PALS/PEARS at that time. Clinically competent in providing trach care, respiratory and cardiac support, parental nutrition via intravenous or gastrointestinal interventions, chest tubes, g-tubes/j-tubes, ostomy and wound care, and wound drainage systems/wound vacs.
Certified in peripheral IV placement and care. Proficient with PICC and central line care.
Initiated and monitored intravenous fluids and drips. Administered IV medications and drips as ordered and within the scope of practice regulations.
Licensed Practical Nurse Supervisor - Geriatrics
NATIONAL HEALTHCARE COOPERATION – FT. OGLETHORPE, GA
March 2005 - October 2005
Cared for residents at a ratio of 1:30 each shift.
Assigned nursing assistants job assignments at the beginning of each shift and supervised them throughout the shift.
Communicated with the healthcare team and patient families
Delegated basic nursing tasks to unlicensed personnel as indicated by the scope of practice laws in Georgia.
Documented patient care and actively assisted in the health care management of patients.
Executed physician orders and referrals.
Completed admission paperwork on new residents during the shift.
Documented all patient care in the appropriate section of the patient’s chart.
Completed transfer paperwork when indicated.
Completed and documented all assigned skin assessments.
Licensed Practical Nurse – Emergency Department
HUTCHESON MEDICAL CENTER, FT. OGLETHORPE, GA
March 2002 - March 2005
Provided direct emergency and non-emergency patient care to diverse patient populations at a 1:4 ratio.
Delegated tasks to patient care technicians when indicated.
Obtained patient assessments, vital signs, intake and output, and ECG/EKG rhythm strips and recorded them in the chart.
Collected specimen samples and transported them to the lab.
Transported patients to other departments and units within the hospital.
Inserted IV lines and catheters. Delivered IV infusions while focusing on best practices and infection control guidelines.
Set up equipment and prepared the medical treatment rooms.
Routinely assisted providers and chaperoned medical assessments and procedures.
Completed patient triage on ambulance patients upon arrival at the facility
Routinely communicated with EMS, Fire, Police, and outside agencies as needed.
Facilitated communication with other hospital departments when necessary.
Mentored nursing, EMT, medical assisting, and physician assistant students frequently.
Processed all discharges on assigned patients during the shift.
Provided patients with verbal and written education upon discharge.
Certified Nursing Assistant - Geriatrics
NATIONAL HEALTHCARE CORPORATION, FT. OGLETHORPE, GA
March 2000 - March 2002
Assisted the residents at a 1:15 and 1:30 ratio with activities of daily living while following the care plan and direction of the nursing staff. Responsible for charting on ADLS.
Measured and recorded vital signs, height and weight, and intake and output in the patient’s chart.
Utilized and maintained appropriate assistive devices for each patient.
Effectively communicated residential information and concerns with the nursing staff.
Adhered to all HIIPA and OSHA guidelines.
Assisted residents with all PT/OT orders and assistive devices that were ordered and within the scope of practice of nursing assistants.
Pharmacy Technician
CVS PHARMACY, TRENTON, GA
June 1998 - June 1999
Answered phone calls and assisted callers with questions, provided guidance, and escalated to the pharmacist when appropriate.
Stocked shelves and removed out-of-date items from inventory.
Assisted the pharmacist with filling medications and verifying information.
Communicated with other pharmacies, hospitals, and physician offices as needed.
Submitted benefits claims for claims processing to third-party insurance companies. Communicated with insurance companies to clarify beneficiary or beneficiaries’ information as needed.
Assisted customers by answering simple questions, locating items, and referring them to the pharmacist for medication information.
Inventoried and ordered stock.
Operated cash register to accept payment from customers.
Answered incoming sales calls and assisted callers. Escalated to the pharmacist as needed.
Replenished stock on shelves
Education
Life Coaching - June 2022 -present
UNIVERSAL CLASS, Remote
Medical Coding and ICD-9 CODES – June 2022-present
UNIVERSAL CLASS, Remote
Completed prerequisites for the ASN program. 2005-2017
EXCELSIOR COLLEGE, Auburn, NY. Correspondence and remote classes.
Certificate in Emergency Medical Technician – EMT-I – October 2004-June 2005GEOR
GEORGIA NORTHWESTERN TECHNICAL COLLEGE, Rock Spring, GA
Diploma in Licensed Practical Nursing – LPN – October 2000-June 2002
GEORGIA NORTHWESTERN TECHNICAL COLLEGE, Rock Spring, GA
High School Diploma – College Prep/Technical Endorsements – August 1995-May 1999
DADE COUNTY HIGH SCHOOL, Trenton, GA
Additional Skills
Industry-Specific Skills
HIPAA
JCAHO
EMR
Telehealth
Telephone Etiquette
Multi-phone system
Nursing Informatics
Medicare/Medicaid
Technical Skills
Computer Skills
EPIC
Carelogics
CorrectTEk
Clinical Solutions
Microsoft Office Suite/Windows – Microsoft Word, Microsoft Excel, PowerPoint, Outlook
IOS
CRM
ZOOM
Google Suite
Vimeo
Soft Skills
Analytical Skills
Leadership Skills
Medical Terminology
Medical Coding. – ICD-9 and CPT codes
Strong Communication Skills – Written, verbal, and radio
Critical/Creative Thinking
Conflict Management
Decision Making
Teamwork
Data Collection
Strong Triage Sills
Customer Service
Record Keeping Skills
Strong Charting/Documentation Skills
Patient Advocate
Strong Decision-Making Skills
Problem Solving
Multi-Tasking
Research Skills
Goal Oriented
Self Self-Motivation
Self-Starter
Organizational Skills
Customer Support
Data Entry
Filing
Inbound Calls
Outbound Calls
Certifications
TN LPN 64261 Issued 08/03/2003 Expires 10/30/2022
GA and compact LPN – applied for in process of approval
BLS certified
Hobbies
Animal rescue and advocate
Moderator on Facebook for Kiska. The Loneliest Orca.
SPECIALTIES
Emergency Room, Long-term Care, Med-Surg, EMS, Telemetry, Cardiac Step-down, Orthopedics, Subacute, Rehab, Home Health, Mental/Behavioral Health, Respiratory, Cardiac, OB/GYN, Wellness Clinics, Vaccine Clinics, Pediatrics, Physician Office Float Pool, Medical Call Center, and Correctional Health Care.
References
Jeff Williams — Erlanger
LPN · Former Supervisor
Telephone: 423-***-****
Email: **********@*****.***
Stephen Roberts — Hamilton County Sheriff's Office
Corrections Sargent · Co-worker
Telephone: 423-***-****
Email: ********@********.***
Jason Kibble — Hamilton County Sheriff's Office
Corrections Sergeant · Co-worker
Telephone: 423-***-****
Email: *******@*********.***
Daniel Landress — Host Healthcare
RN Staff Nurse · Former Supervisor
Email: **************@*****.***
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