Lucretia Nelson

*** ******** ******* ****

Cuba, AL 36907

205-***-****

adse7v@r.postjobfree.com

Summary

Highly motivated, an experienced nurse assistant who assures excellent delivery of care; dedicated team member who strives for excellence and safety for patients while providing quality care/service; result-driven to accomplish goals in a team effort; and a highly effective communicator

Skills

Customer Service: I effectively exhibit exceptional customer service skills by listening, responding, resolving issues, and answering questions in a courteous and professional manner. I ensure that I am knowledgeable about practices, policies, regulations, regarding patient rights and requests.

Organizational Skills: I meticulously organize and prioritize the needs of patients and their families.

Interpersonal Skills: I use active listening skills which include listening to others, paying attention to nonverbal cues, and appropriately responding to patients based on my observed assessment of their understanding or misunderstanding of the provided information. My skills in active listening, collaboration, problem-solving, conflict resolution, adaptability, leadership, tolerance, and critical thinking enhance my interpersonal skills.

Communication Skills: I always exhibit exceptional communication skills by using customer-friendly and appropriate language to assess patient needs, provide information and/or assistance, resolve problems, or satisfy both patient and family expectations. I ensure that complex medical language and terms are thoroughly communicated to all patients and family.

Attention to Details: I am very detailed when speaking with and caring for patients. I am also very thorough which has enabled me to effectively take care of the needs of patients.

Work Experience

Home Healthcare Services Provider/Nurse Assistant October 2021 – Present

Always Home – Home Healthcare Services

Demopolis, Alabama

Responsibilities and duties include but not limited to:

Assist patients with various daily living needs and activities to include using the toilet, bathing, dressing, preparing meals, eating, drinking, and moving around.

Assist patients with homemaking chores such as washing dishes, sweeping & mopping floors, laundry, and cleaning & sterilizing medical equipment.

Ensure that the patient’s home environment is clean, healthy, safe, and as pleasant as possible to the patient.

Follow patient care plan as recommended or instructed by nurse.

Provide weekly on-the-clock and on-call home care assistance for hospice patient.

Act as liaison between patient, patient’s family members, and medical care organization.

Machine Operator/Assembler March 2018 – October 2018

Borgers

Vance, Alabama

Responsibilities and duties included:

Inspected materials, products, and/or equipment to detect for defects or malfunctions

Performed quality work checks to ensure that products met quality standards.

Identified product defects and completed appropriate documentation when defects were identified.

Assembly Line Worker January 2017 – March 2018

Inteva Products

Cottondale, Alabama

Responsibilities and duties included:

Connected the appropriate cords to dashboards

Secretary November 2015 – June 2017

W. Nelson Trucking

Cuba, Alabama

Responsibilities and duties included:

Answered telephones, provided information to callers, took messages, or transferred calls to the appropriate individuals

Created, maintained, and entered information into databases

Ordered and dispensed supplies

Housekeeper/Custodian/Laundry Worker April 2014 – December 2016

Holiday Inn

Meridian, Mississippi

Responsibilities and duties included:

Used wheeled carts to carry linen, towels, toiletries, and cleaning supplies to the appropriate areas.

Cleaned guest rooms, hallways, lobbies, restrooms, corridors, elevators, stairways, locker rooms, and other work and guest areas so that health standards were met.

Observed precautions required to protect hotel and guest properties

Reported damages, malfunctions, thefts, and found articles to supervisors.

Education and Training

CNA Training Program, August 2022

Sumter County High School, High School Diploma or Equivalent, May 2000

Certifications

CPR/AED/First Aid

Medication Technician (CMT or CMA)

Certified Phlebotomist Technician (CPT)

Certified Caregiver

Certified Nurse Assistant (CAN)

Certificate of Completion in Coronavirus Training

Certificate of Competition in Dementia Training for Caregivers

References Available Upon Request

Lucretia Nelson

826 Townsend Mission Loop

Cuba, AL 36907

205-***-****

adse7v@r.postjobfree.com

August 11, 2022

Dear Sir or Madam:

I wish to apply for a position with your company. I believe that my training, past work experience, and my dedicated and compassionate toward caring for patients make me a good candidate for employment at your facility. Throughout my CNA and healthcare training, I have maintained high levels of academic achievements.

Through the CNA Training Program, I took nursing assistant training where I learned how to work with patients. I plan to continue to work toward a degree in Nursing. I have experience in working with patients. I have assisted patients with their various daily living needs and activities, homemaking chores, sterilization of medical equipment, and assisted them with post-operative instructions. I have the skills to work with convalesces, and I understand the needs of patients.

I have compassion for the elderly and the ability to communicate well with them. I am willing and able to perform convalescent care duties such as feeding, grooming, and bathing the residents along with helping them with their other basic care needs. I am a self-motivated person, and I pride myself on my ability to motivate others. I have worked in leadership position which has help me to learn to be a good follower. My past work experiences have improved my skills in caring for and working with others.

In the future, I plan continue my education by becoming a Licensed Practical Nurse. After which, I plan to become a Licensed Registered Nurse. I know the role of a care giver which would make me an asset to your company.

Sincerely,

Lucretia Nelson

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