Registered Nurse Case Manager

KORIE MEDEIROS, MSN RN

Street Address, City, ST ZIP Code 508-***-**** *****.********@***.***

PROFESSIONAL SUMMARY

I am a Registered Nurse experienced in delivering compassionate care with career spanning 4 years. Friendly professional with exceptional knowledge of medications, medical terminology and holistic coping mechanisms. Well- versed in providing quick intervention, medication and support to patients with acute, chronic and drug induced mental illness. Certified in suicide prevention and Motivational interviewing. Ready for new opportunity to apply exceptional nursing skills.

SKILLS

• Patient Relationships

• Therapeutic Care Plans

• Mental Disability Management

• Medication Management

• Progress Evaluation

• Long-term Care

• Crisis Management

• Health Management

• Family Education

• Strong clinical judgment

• EMR / EHR

• Collecting vitals

• Preventative health

• Sanitation

• Well visit procedures

• Insulin medication assistance

• Patient and family advocacy

• Medication Administration

• Direct/ indirect patient care

• Vital signs

• Therapeutic clozapine levels

• Psychiatric IM injections

EXPERIENCE/ WORK HISTORY

Registered Nurse Case Manager, 10/2021- Current

SSTAR Family Health Center- Fall River, MA

• Team work to establish treatment and educational plan for patients with asthma, COPD, Nicotine dependance, diabetes, hypertension and other chronic diseases.

• Conduct nursing visits and education sessions with patients reviewing diagnosis, compliance of medical care and recommendations documented and implemented in medical record

• Track appointments, referrals tests and labs as determined by standards of care

• Attend TQM meetings and support and assist QI as needed with disease preventing and health promotion per quality measures.

• Assist with implementing QI interventions such as diabetes prevention program, hypertension home monitoring blood pressures.

• Perform spirometry testing with patients.

• Maintain accurate patient records and patient confidentiality. Psychiatric Registered Nurse, 6/2020-9/2021

Newport Mental Health- Middletown, RI

•Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.

•Monitored vital signs, medications, nutritional intake and signs and symptoms of complications to report deviations prescriber.

•Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.

•Monitored all primary care needs for patients to coordinate access to appropriate providers, including immunizations, vision, hearing and dental care.

•Explained useful coping methods to relieve depression and anxiety, including meditation and yoga.

•Adhered to strict safety measures by carefully determining proper dosages before administering medications (oral/intramuscular).

•Equipped patients with tools and knowledge needed for sustained recovery.

•Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies. Page 3

•Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.

•Coordinate hospital discharges, lab work, (clozapine bloodwork)

•Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care &accurately document updates.

•Work with healthcare team to adjust care plans.

•Accurately documented all elements of nursing assessment, including treatment, medications and, discharge instructions and follow-up care.

•Refill prescriptions

Registered Nurse -12/2018 to 06/2020

Brookdale Assisted Living -Tiverton, Rhode Island

•Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.

•Maintained quality care and comfort for residents.

•Evaluated healthcare needs, goals for treatment and available resources of each resident and connected to optimal providers and care.

•Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.

•Delivered medications via oral, intramuscular injections, monitoring responses to address new concerns.

•Educated residents how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.

•Provided direct patient care.

•Educated residents, families and caregivers on diagnosis.

•Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.

•Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.

•Collected laboratory specimens and prepared for lab testing.

•Updated patient charts using "point click care" with data such as medications to keep records current and support accurate treatments.

•Organized and managed care of patients undergoing various therapies and procedures, including occupational therapy and physical therapy procedures.

LPN 08/2019 to 12/ 2019

Brookdale Assisted Living- Tiverton, Rhode Island

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•Obtained biological specimens for ordered tests and prepared for laboratory transport.

•Applied interpersonal communication skills to comfort and counsel patients and families throughout care process.

•Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.

•Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

•Delivered updates in patient status to Registered Nurse, recording all changes in medical records.

•Collaborated with Registered Nurse to assess patient needs, plan and modify care and implement interventions.

•Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.

•Cared for dementia residents each day with quality-driven support.

•Administered medications via oral, subcutaneous route. Hospital Secretary -10/2016 to 08/2019

Saint Anne’s Hospital (Oncology Floor) –Fall River, MA

•Successfully scheduled patient appointments/ chemotherapy appointments and placed reminder calls to deliver exceptional customer experience for four providers.

•Enhanced office efficiency by handling a number of calls per day.

•Received, recorded and addressed incoming and outgoing communication via telephone and email.

•Organized paperwork such as charts and reports for office and patient needs.

•Maintained office supplies inventory by checking stock and ordering new supplies as needed.

•Contacted hospitals to confirm patient’s medical histories and prevent inaccurate diagnoses and treatments.

•Transcribed orders for blood bank, lab work

Health Unit Coordinator/CNA- 04/2014 to 08/2016

Saint Anne’s Hospital (Cardiac Floor)- Fall River, MA

•Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.

•Obtained biological specimens for ordered tests and prepared for laboratory transport.

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•Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Registered Nurses informed of changes.

•Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, CHF, Diabetes ( on a cardiac floor)

•Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

•Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.

•Obtained client medical history, including medication information, symptoms and allergies.

•Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

•Transported patients between rooms and appointments or testing locations.

•Transcribed physician’s orders.

•Scheduled appointments and procedures

•Compiled patient charts

•Communicated with nursing supervisor / Emergency room department upon admission & nursing supervisor upon patient discharges. Pharmacy Technician- 04/2014 to 08/2016

CVS Pharmacy- Tiverton, RI

•Answered incoming phone calls and addressed questions from customers and healthcare providers.

•Stocked, labeled and inventoried medication to keep accurate records.

•Entered and processed patients' prescriptions into internal system.

•Solved customer problems/billing issues in-person or over telephone by providing assistance with placing orders, and locating items.

•Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.

•Set up and modified patient profiles in pharmacy system to include current information such as medications and insurance details.

•Counted and labeled prescriptions with correct item and quantity.

•Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.

•Maintained proper drug storage procedures, registries, and records for controlled drugs.

•Communicated with prescribers to verify medication dosages, refill authorizations and patient information.

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•Collected co-payments or full payments from customers. EDUCATION

Associate of Science: Registered Nurse, 12/2018

Community College Of Rhode Island- Newport, RI

Master’s of Science Nursing- Majoring in Nursing Informatics 5/2022 Capella University- Minneapolis, Minnesota.

Accomplishments/Certifications

•Graduated from nursing school with High Honors.

•Certified in Motivational interviewing, Zero suicide prevention.

•CPR certified

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