FATMA MANSOUR

KUWAIT 009**-********

EMAIL: adse15@r.postjobfree.com

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

EXPERIENCE

FEB 2020 – AUG 2020

RECEPTIONIST, TRAVEL AGENCY

Greeting members, providing information on fees, packages and offers. Cashiering, handling calls and solving issues of members. MAR 2019 – MAY 2020

CALL CENTER AGENT, SUNMED

Answer incoming calls and respond to customer's emails. Providing customers with the organizations service and product information. Listening to customers needs or issues and providing helpful solutions to their problems.

NOV 2017 – MAR 2018

ADMNISTRATIVE ASSISTANT, OACA

Providing guidance and resources on the company policies and procedures. Implementing HR initiatives including health, volunteer, and charity initiatives and providing resources.

EDUCATION

SEP 2014 – JUN 2017

BUSINESS ENGLISH, FACULTY OF ARTS AND HUMANITIES

SKILLS

o Customer service

o Problem-Solving

o Teamwork

o Computer skills

LANGUAGES

French

Advanced

English

Advanced

Arabic

Native

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