THOMAS
JONES
louisville, kentucky *****, 606-***-****
PROFESSIONAL SUMMARY
Motivated and skilled at meeting customer needs with expert leadership support. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details.
SKILLS
Excellent time management skills
Trained in safe driving techniques
Logistics Planning
Safe driver in adverse conditions
Organized
Comfortable with overnight driving
Regulatory compliance
Recordkeeping
Equipment Maintenance
EXPERIENCE
Team Lead
Leadec / MPS louisville, Kentucky
August 2015 - Current
Elevated team performance with expert training and mentoring of new associates.
Improved operational efficiency by working with senior management to implement and enhance policies and procedures.
Coordinated logistics for Leadec / MPS projects, organizing resources and schedules to meet demands.
Kept team on-task and promoted collaboration by smoothly handling both internal and external complaints.
Maximized quality and productivity with thorough training and consistent monitoring of team performance.
Enhanced service delivery by revising workflow's and improving communication between departments.
Protected workers from harm with well-structured and consistently enforced safety procedures.
Improved team performance by training employees in new techniques and monitoring daily activities.
Implemented compliance standards at team level, ensuring adequate employee knowledge and expertise to meet standards.
Protected team members by proactively observing work, identifying safety concerns, and immediately removing hazards.
Maintained consistent and fair environment for all team members with equitable rule enforcement.
Set Up Crew Member
Galt House louisville, Kentucky
January 2012 - May 2014
Moved freight and stock to and from storage and production areas, loading docks, and delivery vehicles.
Kept sales floor uncluttered and free from spills.
Served customers by going above-and-beyond to offer exceptional support for all needs.
Managed events with up to hundreds of attendees by working in close collaboration with event coordinator, food and beverage manager, and executive chef.
Stored food properly by adhering to food safety policies and procedures.
Cleaned and sanitized preparation surfaces, utensils, and equipment to prevent food-borne illnesses.
Arranged, garnished, and portioned food according to established guidelines.
Assisted customers with seating and coordinated arrangements for large parties or groups with multiple children.
Restocked kitchen and serving with food preparation items or supplies such as flatware and napkins.
Bussed and cleaned tables and replenished condiments and supplies.
Stored food in designated areas and maintained adherence to proper storage techniques to prevent spoilage.
Set-up workstations with all needed ingredients and equipment.