RAGHVEER KAUR GILL

E-Mail: adsdts@r.postjobfree.com

Cell: 204-***-****

Address: ** ********** ******** **, *******; T3J 2V9 Objective

Exploring career opportunities in the utilize Sales, Account Management and Public Interfacing abilities in a challenging Business Development/ Sales Management assignments. Educational Background

Post graduation in international Business Manitoba Institute of trade & Tech ( August2016- july 2017) Winnipeg,Manitoba

Bachelors in Computer Applications LLR Institute of Engineering & Tech.

(August 2012- April 2015)

Grade 12 (2010-2011) MAS senior secondary school

Experience

Member service Representative

Sunova Credit Union (803 Leila Ave., Winnipeg)

• Performing daily transactions related to cash/cheque deposits, Night deposits.

• Balances a cash drawer daily, preparing any related documentation, and maintains cash drawer.

• Closes accounts, upon member request, following established procedures.

• ATM balancing on every opening shift and keying ATM.

• Greeting Members and answering their enquires related to their daily banking needs.

• Account Audits such as – TFSA, VRSP. Providing information to the members about their maturing terms.

• Knowledge of making bill payments from member’s accounts upon their request and adding new biller in their account.

• Have an extensive knowledge of all safety and security procedures relating to the store and role-play on a regular basis (at least quarterly)

• Completing monthly goals and efficiently promoting the organizational products and services.

• Having In-dept knowledge of handling business accounts. Client Service Representative (Feb 2021 – Mar 2022) Money mart ( 295 Main Street, Selkirk )

• Register new customers quickly and efficiently.

• Complete all product and service transactions in the Point of Sale system.

• Issue Loans quickly and efficiently ensuring risk assessment strategies are utilized.

• Cash checks quickly and efficiently ensuring risk assessment strategies are utilized.

• Knowledge of issuing procedures for all checks and be able to offer customers alternatives and incentives to return if unable to complete the transaction.

• Have an extensive knowledge of all safety and security procedures relating to the store and role-play on a regular basis (at least quarterly).

• Successfully, open and close the store and complete all paperwork accurately. Assistant Manager / Full-time cashier (July 2018 – Feb 2021) Red-River Co-Op ( 275 Main st. Selkirk; Manitoba)

• Office administrator ( Daily paper-work, inventory management)

• Performing accounting tasks ( Counting daily cash-drops, making deposits)

• Opening the store

• Ensuring money and daily counts

• Assisting customer needs and random response to customer enquiries in person or via phone calls.

• Hold accountability for cashier area, credit card and other transactions.

• Work independently under rush hours and printing reports after each shifts.

• Perform additional responsibilities related to cleaning, stocking etc. Tim-Hortons, Selkirk (Manitoba) (July2017-Nov2018) Team-Member

• Operating the drive-through window and sales register quickly and efficiently.

• Reporting to each shift on time and ready to work.

• Consistently providing friendly guest service and good hospitality.

• Hands-on experience in accepting payments from customers.

• Working closely with the restaurant manager to handle different duties regarding stocking, cleaning and preparing food on sandwich station.

• Random response to customer enquiries in person or via phone calls. Customer Service Sales Associate

Jockey Retail Store, India. Nov 2011 – March 2012

• Hands-on experience in accepting payments from customers .

• Proven record of using the right process for cash.

• Respond promptly to customer enquires in person or via phone and provide possible solutions.

• Managed store operations with key-holding responsibilities like opened and closed stores.

• Hold accountability for cashier area, credit card transactions and daily bank deposits

• Performed duties to organized the garments and stocking the stuff. Skills & Abilities

• Strong communication skills and interpersonal skills

• Strong organizational skills, time management and multitasking skills

• Consistently maintain a positive attitude and enjoy helping customers

• Able to work independently under minimal supervision

• Able to maintain a good relationship with clients, co-workers and management

• Computer skills: Basic knowledge of Microsoft applications including MS Word, MS Excel, PowerPoint, Networking, Visual Basics

Availability- Anytime

Thank you for your Consideration!

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