RAGHVEER KAUR GILL
E-Mail: ****************@*****.***
Cell: 204-***-****
Address: ** ********** ******** **, *******; T3J 2V9 Objective
Exploring career opportunities in the utilize Sales, Account Management and Public Interfacing abilities in a challenging Business Development/ Sales Management assignments. Educational Background
Post graduation in international Business Manitoba Institute of trade & Tech ( August2016- july 2017) Winnipeg,Manitoba
Bachelors in Computer Applications LLR Institute of Engineering & Tech.
(August 2012- April 2015)
Grade 12 (2010-2011) MAS senior secondary school
Experience
Member service Representative
Sunova Credit Union (803 Leila Ave., Winnipeg)
• Performing daily transactions related to cash/cheque deposits, Night deposits.
• Balances a cash drawer daily, preparing any related documentation, and maintains cash drawer.
• Closes accounts, upon member request, following established procedures.
• ATM balancing on every opening shift and keying ATM.
• Greeting Members and answering their enquires related to their daily banking needs.
• Account Audits such as – TFSA, VRSP. Providing information to the members about their maturing terms.
• Knowledge of making bill payments from member’s accounts upon their request and adding new biller in their account.
• Have an extensive knowledge of all safety and security procedures relating to the store and role-play on a regular basis (at least quarterly)
• Completing monthly goals and efficiently promoting the organizational products and services.
• Having In-dept knowledge of handling business accounts. Client Service Representative (Feb 2021 – Mar 2022) Money mart ( 295 Main Street, Selkirk )
• Register new customers quickly and efficiently.
• Complete all product and service transactions in the Point of Sale system.
• Issue Loans quickly and efficiently ensuring risk assessment strategies are utilized.
• Cash checks quickly and efficiently ensuring risk assessment strategies are utilized.
• Knowledge of issuing procedures for all checks and be able to offer customers alternatives and incentives to return if unable to complete the transaction.
• Have an extensive knowledge of all safety and security procedures relating to the store and role-play on a regular basis (at least quarterly).
• Successfully, open and close the store and complete all paperwork accurately. Assistant Manager / Full-time cashier (July 2018 – Feb 2021) Red-River Co-Op ( 275 Main st. Selkirk; Manitoba)
• Office administrator ( Daily paper-work, inventory management)
• Performing accounting tasks ( Counting daily cash-drops, making deposits)
• Opening the store
• Ensuring money and daily counts
• Assisting customer needs and random response to customer enquiries in person or via phone calls.
• Hold accountability for cashier area, credit card and other transactions.
• Work independently under rush hours and printing reports after each shifts.
• Perform additional responsibilities related to cleaning, stocking etc. Tim-Hortons, Selkirk (Manitoba) (July2017-Nov2018) Team-Member
• Operating the drive-through window and sales register quickly and efficiently.
• Reporting to each shift on time and ready to work.
• Consistently providing friendly guest service and good hospitality.
• Hands-on experience in accepting payments from customers.
• Working closely with the restaurant manager to handle different duties regarding stocking, cleaning and preparing food on sandwich station.
• Random response to customer enquiries in person or via phone calls. Customer Service Sales Associate
Jockey Retail Store, India. Nov 2011 – March 2012
• Hands-on experience in accepting payments from customers .
• Proven record of using the right process for cash.
• Respond promptly to customer enquires in person or via phone and provide possible solutions.
• Managed store operations with key-holding responsibilities like opened and closed stores.
• Hold accountability for cashier area, credit card transactions and daily bank deposits
• Performed duties to organized the garments and stocking the stuff. Skills & Abilities
• Strong communication skills and interpersonal skills
• Strong organizational skills, time management and multitasking skills
• Consistently maintain a positive attitude and enjoy helping customers
• Able to work independently under minimal supervision
• Able to maintain a good relationship with clients, co-workers and management
• Computer skills: Basic knowledge of Microsoft applications including MS Word, MS Excel, PowerPoint, Networking, Visual Basics
Availability- Anytime
Thank you for your Consideration!