Customer Service Sales Manager

SUNNY KUNA

CELL 647-***-****

HOME 289-***-****

adsdsi@r.postjobfree.com

**** ********** **.

Oshawa ON, L1K 0C3

CAREER OBJECTIVE

I am a highly organized, motivated, positive

individual with nearly 10 years of experience in

marketing, sales and customer service.

I have a very successful record of meeting

sales targets in a fast paced, dynamic work

environment and have created meaningful

relationships with customers and stakeholders.

I am looking to obtain full time employment as a

Commercial Specialist/ Territory Sales Manager.

EDUCATION

General Arts and Science Certificate

Humber College Institute of Technology,

2011

Film Production Certificate

International Academy of Design and

Technology, 2009

CERTIFICATES

• Drone Flight Certification, 2021

• CannSell Expert Certification, 2021

• CannSell Standard Certification, 2021

• Ontario's Vehicle Sales Regulator

OMVIC, 2018

• St. Johns First Aid, 2009

• Smart Serve, 2011

• Ontario G Driver's license

SKILLS & ABILITIES

• Extensive knowledge in Windows & Mac OS

• Proficient in Microsoft Word, Excel &

PowerPoint

• Excellent communication, conflict resolution

& problem-solving skills

• Excellent customer service skills with ability

to handle concerns & inquiries in a

professional, confidential manner

• Strong interpersonal & leadership skills, ability to motivate & inspire

• Ability to implement proactive solutions &

out-of-the-box thinking

• Extensive marketing background

WORK EXPERIENCE

Ow/Vision, Oshawa ON I 2020 - present

Founding partner & owner

• Produce 3D virtual tours showcasing

businesses to online clients

• Create program features such as virtual in

store shopping, asset protection, and

employee training

• Develop potential client list through Google,

social media and cold calls

• Maintain client email database while

improving sale residuals

• Interview managers, marketing professionals

and agents to ensure that target goals are met

• Research technology and competition within

the industry to remain relevant and

competitive

• Obtain new licenses and certifications to

continue improving services

Speakeasy, Bowmanville ON I 2020

Budtender

• Demonstrated excellent communication and

customer service

• Ensured that customers were well-informed

and satisfied with their purchases

• Advise customers on suitable cannabis

products based on their needs, preferences

and budgets

• Remained informed of new cannabis products

on the market as well as latest industry trends

• Processed customer payment and packaged

goods

• Ensured dispensary was clean, well-organized

and adequately stocked

Toyota, Markham ON I 2018 - 20

Sales Specialist

• Assisted General Manager in day-to-day

activities

• Extensive automobile sales experience,

averaging 8-10 car sales per month

• Maintained and enhanced customer

relationships

• Lead morning meetings and planned company

events to boost morale

• Inspected and ensured quality of showroom

display models and goods

• Analysed customer needs & requirements to

determine credit qualifications

• Conducted extensive research to relay to

customers and staff

Contact this candidate