Clerical Customer Specialist Manager

TYESHA S WHITE

407-***-**** ***************@*****.*** 326 Johnson Court Orlando, Fl 32801

Professional Summary

Desire a career as an administrative assistant within a company where I may employ and enrich my current skills.

Skills

Clerical Customer and Personal Service

Mathematics Personnel and Human Resources

Food Production

Lead teacher/ teacher assistant

Experience

Goldman Sachs Bank USA Specialist Manager 11/2021 to Present

Alorica- Lake Mary, FL

Outbound calls to Gm rewards customers

Working customer complaints

Doing tech tickets for customers

Troubleshooting with customers to login to their accounts.

Taking one time customers payments

Teacher 09/2015 to 11/2021

Apple Star Academy- Orlando, Fl

Establish and enforce rules for behavior, and procedures for maintaining order.

Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling,

Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.

Observe and evaluate children's performance, behavior, social development, and physical health.

Read books to entire classes or to small groups.

Attend to children's basic needs by feeding them, dressing them, and changing their diapers.

Provides a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.

Assimilate arriving children to the school environment by greeting them, helping them remove outerwear, and selecting activities of interest to them.

Serve meals and snacks in accordance with nutritional guidelines.

Teach proper eating habits and personal hygiene.

Prepare materials and classrooms for class activities.

Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists.

Meet with parents and guardians to discuss their children's progress and needs, determine their priorities for their children, and suggest ways that they can promote learning and development.

Adapt teaching methods and instructional materials to meet students' varying needs and interests.

Customer service representatives 11/2013 to 08/2015

Fanueil enterprise rental-Orlando, FL

handling 50+ customers interaction per day, giving detailed, personalized, friendly and polite service to ensure customers retention and satisfaction.

Providing information on additional products and services

Find customers locations to send tow truck, or send customer to the nearest branch

Collect customers information to ensure they are in a safe location

Providing law enforcement with the necessary information and resources to find and locate a vehicle

Cashier 11/2012 to 10/2013

Burger King – Orlando, FL

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.

Issue receipts, refunds, credits, or change due to customers.

Count money and audit money drawers.

Secretary 06/2010 to 10/2012

A Better Chance Inc Home Health – Orlando, FL

Prepare and process legal documents and papers, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements.

Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.

Receive and place telephone calls.

Organize and maintain law libraries, documents, and case files.

Schedule and make appointments.

Make photocopies of correspondence, documents, and other printed matter.

Education

High School Diploma:Jun 2010

Evans High School - Orlando, FL

GPA 3.0

Graduated Summa Cum Laude.

Florida Technical College: May 2022

Bachelor's in business and Entrepreneurship

Certificates

First Aid

CPR

45 hour license childcare teacher

Contact this candidate