Customer Service Purchasing Manager

DAMON RHODES

damonrhodes**@gmail · 310-***-****

Highly resourceful and reliable individual with exceptional listening skills. My passion for providing strong customer service skills, high drive for positive client experience, vendor relations are highly motivational, and a self-motivated problem solver will benefit the company. I have proven skill sets that ensure the ability to grow and build client relationships as well as increase sales. MILITARY ACHIEVEMENTS

1983 – 1986

CLERICAL ADMINISTRATION, U.S. MILITARY

-PREPARING BREIFINGS AND CHARTS.

-ARRANGING MEETINGS AND MAINTAINING CALENDERS.

SCREENING CALLS AND TRACKING SUSPENSE ITEMS.

-COORDINATES OFFICE ACTIVITIES AND OPERATING PROCEDURES.

-OVERSAW SERVICE AND SUPPLY FUNCTIONS FOR THE OFFICE. WORK EXPERIENCE

2021 – PRESENT

OWNER OPERATOR, DSLAPS NAIL SALON AND SPA

- Responsible in managing taxes, budgets, filing, and contracts.

- Studied the industry market and keeping up with new trends.

- Managing groups’ responsibilities for operational and performance needs.

- Propagate techniques for walk-in clientele.

- Maintaining solutions for salon proprieties.

- Meet with specified vendors for solutional products for employees.

- Experience with managing data analytics for inventory.

- Providing quality customer service skills.

- Qualified to work in fast paced environments accommodating both employee needs, as well as customer needs.

2015- 2020

OWNER OPERATOR, WANNA CUTS BARBERSHOP

- Responsible for daily revenue and sale transitions.

- Responsible in managing taxes, budgets, filing, and contracts.

- Handle day to day customers including providing excellent customer service.

- Expertise in providing skills in maximize potentials for business development.

- Managed operating expenses.

2

- Adhering hygiene standards.

2006-2015

PURCHASING MANAGER, ICRCO- X Ray IMAGING

- Sourcing materials for the business by negotiating contracts to provide the highest quality goods.

- Overseeing the work of buyers and agents

- Developing the company’s rules and regulations regarding buying protocols.

- Evaluating the quality, price, technical support, and availability of goods and services.

- Steadily building and maintaining relationships with vendors.

- Experience with manufacturing and cost accounting. 1995-2005

SOURCING SPECIALIST, GRAINGER INDUSTRIES

- Responsible for locating sources for relevant products.

- Providing quotations needed to support customers needs.

- Negotiate cost and terms with suppliers and vendors.

- Controlling product costs, freight terms, and purchase quantity requirements.

- Produces purchasing decisions based on customer needs, supplier strategies, and businesses policy.

- Support team members on product and source inquiries. EDUCATION

JUNE 1983

H.S. DIPLOMA, HAMILTON HIGH SCHOOL, LOS ANGELES, CA SKILLS

• Communicative Skills

• Vendor Relations

• Versatile

• Integrity

• Leadership

• Budgeting

• Problem- Solving

• Team Player

REFERENCES UPON REQUEST

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