Pharmacy Technician Customer Service
Resume:
Tatyana Vosheva
**** **** ****** ********* **** FL 34731
*********@*****.***
Relevant Skill Set:
• Active and Clear State of Florida Pharmacy Technician License #RPT80983
• Over 7 years of Prior Authorization Experience
• Experience with Microsoft Office, Prior Authorizations, Compounding Medications, and Insurance Billing
• Bilingual in English and Russian
Professional Experience:
Merit Health Wesley Hospital 07/19 – 05/21
Certified Pharmacy Technician
• Preparing medicines, stocking supplies, and collecting patient information.
• Created compound medications, IV fluids, and other mixtures for patients.
• Maintained pharmacy records and filling physicians' orders and prescriptions.
• Experience with Omnicell and Pyxis machines.
CyraCom International Company 09/13 – 06/21
Russian Interpreter (PRN/Work From Home)
• Facilitate effective communication between two parties that do not speak a similar language by converting one spoken language to another.
• Provide language services to healthcare patients with limited English proficiency.
• Developed relationships clients on both sides of the language barrier. CVS Pharmacy 12/07 – 04/16
Pharmacy Technician/Caremark Customer Service Rep
• Answered inbound calls and answered questions regarding prescription insurance, medication coverage and mail order prescriptions.
• Evaluated and authorized approval of pharmacy requests received by telephone, facsimile, and other means using client clinical criteria.
• Communicated decision to physicians, physician’s office staff, medical management staff, members, and pharmacists.
• Maintained records by entering patient’s data in the computer and filing physicians' orders and prescriptions.
• Expertly handled with all initial customer communications by phone, mail and face to face interactions. Education:
Active and Clear State of Florida Pharmacy Technician License #RPT80983 Active and Clear Pharmacy Technician Certification Board License #500************ Kaplan University BS in Health Science 2014
River City High School 2000
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